7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 91-100 out of 317
CJ
Chris J
11/11/23
"Has great possibilities"
What do you like best about Shopmonkey? Being able to use multiple views & change colums in the workflow easily. What do you dislike about Shopmonkey?
KS
Kian S
11/09/23
"SHop Monkey"
What do you like best about Shopmonkey? Shop Monkey has helped streamline everything we do; we used to do everything on paper, and since changing to Shop Monkey, everything has run a lot smoother and profitable.
JM
Jacob M
11/09/23
"Shopmonkey is quick, easy access, and adaptable."
What do you like best about Shopmonkey? Pulling up information with a quick search makes filing and grouping easy. What do you dislike about Shopmonkey?
JC
Jack C
11/08/23
"Shopmonkey is a great service"
What do you like best about Shopmonkey? Shopmonkey has made it extremely easy to set up appointments, register customers, communicate, and set up payment links with all my customers. It has been a great overall experience
AU
Anonymous User
11/08/23
"Shopmonkey has been a great addition to our Shop!"
What do you like best about Shopmonkey? Shop Monkey is loaded with features to bring your shop to the 21st Century. From the ease of use to the navigation on the user panel. it's helped us with easing the implementation through the help of Shop Monkey's Customer Support. We frequently use Shop Monkey as part of our daily stacks and has easily integrated and enhanced our communications with clients and with our technicians.
AU
Anonymous User
11/08/23
"Initially, we were skeptical. There is both good and bad in the system. Overall, happy we switched."
What do you like best about Shopmonkey? The customer communication features are extremely helpful. Being able to take payments so easily and set appointments makes the initial check-in a breeze. The presentation of the system is very clean and mostly organized.
LH
Larry H
11/08/23
"Great to work with"
What do you like best about Shopmonkey? I like how easy it is to input new product for a vehicle and update it all and update the invoice in one easy step. What do you dislike about Shopmonkey?
LH
Larry H
11/08/23
"Great to work with"
What do you like best about Shopmonkey? I like how easy it is to input new product for a vehicle and update it all and update the invoice in one easy step. What do you dislike about Shopmonkey?
BM
Brendan M
11/08/23
"Overall great on the front end, not too great on the backend."
What do you like best about Shopmonkey? Front end communication with customers, techs, virtual payments, etc is all great. What do you dislike about Shopmonkey?
VB
Velvet B
11/08/23
"Everything we need"
What do you like best about Shopmonkey? I love that my installers can see what needs to be done and we can leave such detailed descriptions. It's very user friendly and simple to use.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].