Segment Reviews in May 2025: User Ratings, Pros & Cons

Segment Events Recommend

What do you like best? Segment is fast for integration, easy to handle and work with. All events are at one place and you can manage them easily. What do you dislike? No dislikes for now, a bit more difficulties while trying to connect with Facebook App Events. What business problems are you solving with the product? What benefits have you realized? We manage all site standard and custom events via Segment. It's a core tool for our business and help us build and grow massive ...

Easily integrate all analytics with one platform

What do you like best? The core value of Segment is the ability to write one integration and have it pipe to any analytics tool you want to use now, and easily sub in and remove new tools in the future. What do you dislike? I am not responsible for looking at the costs but I have heard that it is very expensive once you hit scale. Recommendations to others considering the product Evaluate if Segment is only needed for providing a level of abstraction over multiple analytics tools, if it ...

Great when tracking non-anonymous activity

What do you like best? segment is great to have .a standard API to have the dev team build tracking against. It handles it all for you. It also support server-side tracking instead of loading a dozen sdks client side! What do you dislike? segment's cloud mode means it uses API calls to send data to your destinations (like salesforce, so be careful with your API limits! Recommendations to others considering the product Billing is based on tracked users, even anonymous ones, so it is a lot ...

Very convenient data bridge between app and 3rd analytical tools

What do you like best? 1. Easy to see the raw data from the debugger 2. Easy to disable events from sending to integrations 3. Love the concept of the Personas What do you dislike? 1. Don't have integration with some popular tools like Pendo, AppsFlyer 2. Don't provide a way to bulk disabled events for one integration 3. For some analytical tools, still required mini SDK, it's against the concept of Segment, such as integrating with Firebase tool Recommendations to others ...

One solution for multiple analytic data solution

What do you like best? Segment's community, which is very strong and Idea behind the reduce development cost. What do you dislike? Super properties are not stable, unable to synch all required super properties in newrelic insights What business problems are you solving with the product? What benefits have you realized? We have solved multiple analytic data integration after using this. Without any issue we are getting data in insight and ga using this.

Segment is good

What do you like best? It's really good for tracking user attributes What do you dislike? It doesn't have enough flexibility for syncing to data warehouse Recommendations to others considering the product It's great! What business problems are you solving with the product? What benefits have you realized? Tracking user lifecycle

Love Segment!

What do you like best? Makes it really easy to track and move some of the most difficult data for analytics. What do you dislike? It can be a bit expensive if you don't plan your implementation well. Recommendations to others considering the product Track everything really well from the start, don't take a long time to get started and slowly implement. The longer you wait, the less data you have. What business problems are you solving with the product? What benefits have you realized? ...

The best data management tool

What do you like best? I like how I can connect different apps and manage the data flow at ease. I've been using this tool since a long time now, and never got any complaints about it. What do you dislike? It's missing a few integration which I would like to have but apart from that, nothing. What business problems are you solving with the product? What benefits have you realized? Managing my data flow, reducing errors in it, connecting a lot of apps in one place.

Segment makes it easy to run a product-led go to market strategy

What do you like best? Huge fan of the ability to send product event data everywhere (including sales tools What do you dislike? No major complaints. Once you're up and running, the product is fantastic! What business problems are you solving with the product? What benefits have you realized? Sending data from our product and other sources to all of our most important destinations on the sales and marketing side.

The best connector for your analytics

What do you like best? Fast and easy solution for analytics task. What do you dislike? Small UI and UX issues in the web dashboard. Recommendations to others considering the product Every startup should use it. What business problems are you solving with the product? What benefits have you realized? - Easy setup - Turn on and turn off new analytics services in the dashboard - Real-time debbuger