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Detailed Review of SAP Customer Experience - CRM Software Software 2025

Transforming customer experiences, driving business success.

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SAP Customer Experience offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is SAP Customer Experience?

Affiliate Disclosure

The SAP Customer Experience software, powered by a modern cloud-based foundation, and built with cutting-edge design and rich interactivity, is designed to increase revenue, lower costs and give you an edge.

Pricing

SAP Customer Experience offers custom pricing plan
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

SAP Customer Experience software demo

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SAP Customer Experience was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

What are the features of SAP Customer Experience?

Show Feature Explanation

Features Score:

Call Logging

Contact Management

Customer Support

List Management

Marketing Automation

Product Catalog

What is the pricing of SAP Customer Experience?

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Free Trial

Yes, It's available

SAP Customer Experience Pricing

SAP Customer Experience offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

Claim a Free Trial

Top Alternatives to SAP Customer Experience in 2025

Best CRM

Salesforce Sales Cloud

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8.6

Very Good

Visit website Compare SAP Customer Experience vs Salesforce Sales Cloud

Best for SMBs

monday sales CRM by monday.com

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8.3

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Recommended

Thryv

Boost sales and build relationships ...

9.3

Very Good

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Recommended

Zoho CRM

Powering Growth, One Lead at a Time

9.8

Very Good

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Salesforce

Transform your business with ...

9.8

Very Good

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SpiceCSM Engagement Suite

Streamline sales and training with ...

7.6

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Sitecore Experience Platform

Transforming industries with ...

8.7

Very Good

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Adobe Experience Manager

Empowering seamless digital ...

8.4

Very Good

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Adobe Experience Platform

Transform data into valuable ...

8.3

Very Good

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Omneo CX Suite

Personalize, unify, and elevate the ...

7.5

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Experience.com

Empower your business with ...

8.4

Very Good

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M Intelligence

Empower customer connections, ...

Compare SAP Customer Experience vs M Intelligence

Salesforce Partner Relationship Management

Maximize partnerships with ...

Very Good

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The Experience Manager

Streamline customer experiences ...

Excellent

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View all SAP Customer Experience alternatives

SAP Customer Experience Reviews & Ratings

Expert's Review

SAP Customer Experience is a powerful cloud-based software designed to increase revenue and reduce costs for businesses. Built with cutting-edge design and interactivity, it helps companies manage customer relationships and gain valuable insights. The platform is highly scalable and accessible, making it suitable for a range of business sizes. However, its ...Read more

What are the Pros and Cons of SAP Customer Experience?

SAP Customer Experience is built on a modern cloud foundation, ensuring flexibility, scalability, and accessibility from anywhere.
The software features a sleek, modern design that enhances user experience and engagement.
It is designed to help businesses increase revenue through improved customer interactions and data-driven insights.
By streamlining operations and improving customer engagement, it helps businesses lower costs.

The comprehensive features might be overwhelming for small businesses with simpler needs.
The comprehensive features might be overwhelming for small businesses with simpler needs.

SAP Customer Experience Support Options

Contact

+1 650-849-4000

Customer Service

Online

Location

Palo Alto, California

Reach out to SAP Customer Experience Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SAP Customer Experience is a CRM Software. SAP Customer Experience offers Contact Management, Call Logging, Product Catalog, Marketing Automation, Customer Support and many more functionalities.

Some top alternatives to SAP Customer Experience includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM and The Experience Manager.

Yes, SAP Customer Experience provides API.

No, SAP Customer Experience doesn't provide mobile app.

SAP Customer Experience is located in Palo Alto, California

SAP Customer Experience offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the SAP Customer Experience as of now.

The starting price is not disclosed by SAP Customer Experience. You can visit SAP Customer Experience pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].