7.0
Spot Score
SAP Ariba Review: Is It The Right Procure to Pay Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
ISO 27001SAP Ariba offers custom pricing plan
Woolworths
Henkel
NTT Data
Vestas
KennametalTrusted by many companies including Woolworths
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
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FAQ
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SpotSaaS Analysis for SAP Ariba
SAP Ariba is a procure-to-pay software solution used by procurement managers and supplier relationship managers in medium to large enterprises. With a rating of 2.2/5 from 34 reviews, it indicates mixed feedback, suggesting that while some users find value, others face significant challenges.
SAP Ariba excels in streamlining procurement activities and centralizing processes, allowing for efficient management of spend, suppliers, and contracts. It offers a comprehensive suite of features, including sourcing, invoicing, and payment processing, all within a cloud-based system. However, users report a lack of user-friendliness and inadequate support resources, leading to confusion and frustration.
Quick facts about SAP Ariba
What is SAP Ariba?
Revolutionizing business commerce, SAP Ariba offers a comprehensive solution for buying smarter, selling faster, and managing cash better. With its cloud-based applications and extensive internet-based trading network, companies can easily connect with a global network of partners. The Ariba Network provides a convenient platform for businesses of all sizes to conduct transactions with their partners anytime, anywhere, and from any device. Simplifying the process, this solution streamlines purchasing, selling, and fund management, surpassing traditional methods. Join the many successful companies around the world who have harnessed the power of SAP Ariba to enhance their cross-enterprise commerce and overall performance.
Pricing
SAP Ariba offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRISO 27001SSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
SAP Ariba Software Demo
SAP Ariba was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SAP Ariba
- Use cases
- Procurement departments in large enterprises, Supply chain management teams, Finance and accounts payable teams
- Team types
- Procurement managers, Supplier relationship managers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Enterprise-focused and process-heavy
- Setup complexity
- High
Why teams choose SAP Ariba
Centralizes procurement activities and supplier management efficiently
Comprehensive cloud-based features including sourcing, invoicing, and payment processing
Collaborative network enabling seamless communication between buyers and suppliers
Is SAP Ariba right for you?
Best for large enterprises needing comprehensive, cloud-based procure-to-pay solutions.
Choose SAP Ariba if
- You require centralized management of procurement and supplier relationships at scale
- Your organization needs an integrated platform covering sourcing, invoicing, and payments
- You value access to a vast global trading network for business transactions
Consider alternatives if
- Your team prioritizes an intuitive, user-friendly interface with minimal complexity
- You have a limited budget and cannot accommodate high subscription and transaction fees
What buyers should know before shortlisting SAP Ariba
SAP Ariba has garnered mixed reviews in the past year, with criticisms highlighting challenges such as clunky interfaces, glitches, poor customer support, and cumbersome processes that lead to frustration for users. However, amidst these drawbacks, there are positive aspects worth considering.
Users have praised SAP Ariba for its centralized procurement platform that efficiently manages spend, suppliers, contracts, and purchasing processes. The tool is commended for streamlining purchase orders, billing, and approvals, making financial transactions more manageable.
It also offers a wide array of features, including sourcing, contract management, invoicing, and payment processing, all on a cloud-based system that enhances accessibility and efficiency. While it's clear that there are areas for improvement, SAP Ariba's robust capabilities, user-friendly interface, and ability to streamline procurement processes demonstrate its value as a comprehensive business network for buyers and suppliers.
For businesses looking for a solution to simplify and customize their procurement operations, SAP Ariba could still be a viable option despite some reported challenges.
SAP Ariba pros and cons
- SAP Ariba pros
Centralizes procurement activities and supplier management efficiently
Comprehensive cloud-based features including sourcing, invoicing, and payment processing
Collaborative network enabling seamless communication between buyers and suppliers
- SAP Ariba cons
Poor user-friendliness with complex terminology and non-intuitive processes
Frequent technical glitches and slow, unresponsive customer support
Ready to try it?
Get started with SAP Ariba
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare SAP Ariba side-by-side with top Procure to Pay Software alternatives.
What is the pricing of SAP Ariba?
SAP Ariba uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
SAP Ariba reviews and ratings
Buyer sentiment
Users appreciate SAP Ariba's comprehensive procurement capabilities but express frustration over its usability issues, technical glitches, and poor customer support.
What buyers like
- Centralized procurement management
- Comprehensive feature set
- Collaborative supplier network
Common complaints
- Poor user experience
- Unresponsive customer support
What users are saying
K
Kareni
11/19/24
OMG! Avoid at all cost
OMG! I cannot believe such tedious system with archaic ways still exists in year 2024. My invoice payments were delayed for three f***cking months and ...
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M
MARIE
11/14/24
Complete waste of money and bad for mental health
This software is the worst tool I have ever used for tender activities. It is clunky and full of glitches. It greatly increases the admin burden. It’s ...
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EC
Eddie Coyle
10/16/24
AWFUL on EVERY Level
I have been forced by multiple customers over the last 15 or so years to use this piece of garbage. It defies ALL logic that someone created this ...
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IW
Ian Williams
10/14/24
Cancel Ariba services as it creates time wasting hell for suppliers
They need to start again. From a business who has been operating fifty years this is the most cumbersome useless interface I have ever been tortured ...
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MD
Marcus Dyson
08/28/24
Utter garbage
I'm another small business owner forced to use SAP Ariba by a big client, to save them the work of manually entering my invoices. And the system is ...
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BG
Bradley Gailey
08/07/24
Theeeee WORST service
Theeeee WORST service received by any system, Rather use COUPA. We send an issue to Ariba support and we get a case number back, a day later we get a ...
Read more
What are the features of SAP Ariba?
App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…
The approval workflow is a standard corporate procedure in which data must be signed off at a given point. Approval procedures necessitate v…
Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…
Contract management is the process of overseeing agreements from their inception to their implementation by the designated party and the con…
Financial reporting is a crucial aspect of any successful organization, as it involves the systematic and structured communication of financ…
Matching is a feature that is commonly found in software programs designed to streamline data analysis and organization. The premise of this…
The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
A purchase order is a document that serves as a legally binding contract for the purchase of goods or services from a vendor. It is used by…
Purchase Requisition is a crucial feature in software that streamlines the process of requesting, approving, and tracking purchases within a…
Spend analytics is a crucial feature in software that allows businesses to gain a better understanding of their spending habits and patterns…
Supplier Management is a crucial component of any business organization that involves managing relationships with suppliers and vendors. It…
SAP Ariba security and data handling
Key compliance certifications and security features for IT and security teams evaluating SAP Ariba.
Certifications
Security features
Developer & data
Alternatives to SAP Ariba
SAP Ariba Customers
Woolworths
Henkel
NTT Data
Vestas
Kennametal
The Central American Bottling Corp
Groupo Mexico
ERG
Trivalor
M-Industry
SAP Ariba Support Options
Frequently Asked Questions About SAP Ariba
Common questions buyers ask before choosing SAP Ariba.
SAP Ariba is a Procure to Pay Software. SAP Ariba offers Spend Analytics, Matching, Financial Reporting, Purchase Order, Purchase Requisition and many more functionalities.
SAP Ariba is a strong fit if: You require centralized management of procurement and supplier relationships at scale; Your organization needs an integrated platform covering sourcing, invoicing, and payments. Consider alternatives if: Your team prioritizes an intuitive, user-friendly interface with minimal complexity; You have a limited budget and cannot accommodate high subscription and transaction fees.
Buyers commonly note the following limitations of SAP Ariba: Poor user-friendliness with complex terminology and non-intuitive processes; Frequent technical glitches and slow, unresponsive customer support; High costs including subscription fees, document charges, and invoicing percentages.
Some top alternatives to SAP Ariba includes Procuras.io, ProcurementFlow, Coupa Procurement, BirchStreet Procure-to-Pay and e-Procure.
SAP Ariba offers Quotation Based pricing model
The starting price is not disclosed by SAP Ariba. You can visit SAP Ariba pricing page to get the latest pricing.
Ready to try it?
Get started with SAP Ariba
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].