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RateMyService - Experience Management Software

Top 10 RateMyService Alternatives 2026

Improve satisfaction, one survey at a time.

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Trusted by 2M+ software buyers annually.

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Main Features

  • Customizable Branding
  • Email Distribution
  • Feedback Collection
  • Feedback Management

Pricing

  • Starts from $9/Month

  • Free Trial available

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RateMyService is a Experience Management Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Experience Management Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

RateMyService vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
RateMyService CurrentExperience Management Software$9No reviews✓ Yes
SMG - Service Management GroupExperience Management SoftwareCustom pricing4.8 ★✗ No
Cisco Webex Experience ManagementExperience Management SoftwareCustom pricing4.3 ★✗ No
zenloopExperience Management SoftwareCustom pricing4.8 ★✗ No
CustomerGaugeExperience Management SoftwareCustom pricing4.8 ★✗ No
AskNicelyExperience Management SoftwareCustom pricing4.7 ★✗ No

Alternatives of RateMyService with

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List of the Top RateMyService alternatives as of October 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

SMG - Service Management Group

SMG - Service Management Group — 4.8★

Enhance customer interactions and drive business success.

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4.8

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✦ Editor’s Pick

What is SMG - Service Management Group?

SMG (Service Management Group) is a digital experience management platform that helps brands decode customer intent through interactive and observational research methods. It supports proactive and reactive engagement strategies, collects real-time feedback at key customer journey moments, and ...

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Common Features

  • Feedback Collection

  • Feedback Management

  • Survey Management

Unique Features

  • Analytics

  • Dashboard

  • Sentiment Analysis

+ 2 more

Pricing

SMG - Service Management Group offers custom pricing plan

Cisco Webex Experience Management

Cisco Webex Experience Management — 4.3★

Elevate customer satisfaction and drive favorable business results.

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4.3

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What is Cisco Webex Experience Management?

Elevate customer satisfaction with Cisco Webex Experience Management, the ultimate solution for optimizing both employee and customer experiences. Formerly known as CloudCherry, this innovative platform offers invaluable insights throughout the entire customer journey across all touchpoints. ...

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Common Features

  • Feedback Management

  • Feedback Collection

  • Survey Management

Unique Features

  • Customer Engagement

  • User Journeys

  • Analytics

+ 2 more

Pricing

Cisco Webex Experience Management offers custom pricing plan

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zenloop - New SaaS Software

zenloop — 4.81★

Unify customer feedback, automate retention.

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4.8

(13)

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What is zenloop?

Zenloop is a unified experience monitoring platform featuring Net Promoter Score (NPS). Automate customer retention with this handy SaaS solution. Harness AI-driven analysis to swiftly glean customer feedback from every step in the journey. Get tailored plans to keep contented users and ...

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What reviewers like about zenloop

  • Automated customer retention
  • AI-driven feedback analysis
  • NPS monitoring

Where zenloop falls short

  • May require integration with existing systems
  • Limited to NPS-focused metrics
  • Not suitable for small businesses

Common Features

  • Feedback Collection

  • Survey Management

Unique Features

  • 360 Degree Feedback

  • Analytics

  • Monitoring

Pricing

zenloop offers custom pricing plan

CustomerGauge - New SaaS Software

CustomerGauge — 4.76★

Maximize B2B customer experience for increased revenue.

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4.8

(50)

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What is CustomerGauge?

CustomerGauge is an Account Experience Management Software that helps clients optimize the B2B customer experience and drive more revenue. Our cutting-edge Monetized Net Promoter® technology and comprehensive reporting capabilities enable automatic survey delivery, prompt insights, targeted ...

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What reviewers like about CustomerGauge

  • Optimizes B2B customer experience
  • Automated survey delivery
  • Comprehensive reporting

Where CustomerGauge falls short

  • Complex setup
  • Can be pricey
  • Limited customization

Common Features

  • Feedback Management

  • Survey Management

  • Feedback Collection

Unique Features

  • Revenue Management

  • Customer Engagement

  • Churn Management

+ 5 more

Pricing

CustomerGauge offers custom pricing plan

AskNicely

AskNicely — 4.71★

Drive customer loyalty with real-time feedback.

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4.7

(787)

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What is AskNicely?

AskNicely is a customer feedback and NPS platform for customer experience managers and service businesses that need to collect and act on feedback immediately after customer interactions. It automates survey delivery triggered by service events and routes responses to frontline teams so issues ...

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What reviewers like about AskNicely

  • Simplifies feedback collection and management, providing real-time insights for quick actions.
  • Easy integration with various platforms like CRM, JobAdder, Salesforce, and Slack, enhancing usability and functionality.
  • Excellent customer service and support, offering guidance, onboarding assistance, and responsiveness.

Where AskNicely falls short

  • Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility.
  • Some users may find the initial setup complex, especially when integrating with current CRMs or other systems.

Common Features

  • Email Distribution

  • Feedback Collection

Unique Features

  • Surveys & Feedback

  • Question Branching

  • Data Analysis Tools

+ 2 more

Pricing

AskNicely offers custom pricing plan

AnyRoad

AnyRoad — 3.8★

Empower your team with data-driven experiences.

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3.8

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What is AnyRoad?

Revolutionize every interaction with AnyRoad, where each moment becomes significant. AnyRoad paves the way to crafting live, virtual, and hybrid experiences that forge enduring connections with your audience. Accustomed to seamlessly operating at scale, this innovative solution unifies ...

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Common Features

  • Feedback Collection

  • Survey Management

Unique Features

  • Analytics

  • Customer Engagement

  • Event Management

+ 1 more

Pricing

AnyRoad offers custom pricing plan

Qualtrics Customer Experience - Experience Management Software

Qualtrics Customer Experience — 4.36★

Maximize customer satisfaction with Qualtrics Customer Experience.

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4.4

(648)

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What is Qualtrics Customer Experience?

Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. With CustomerXM, you can drive action throughout the organization. This platform allows you to gather ...

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What reviewers like about Qualtrics Customer Experience

  • Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.
  • Dynamic and versatile survey styles with easy changes and important details recording.
  • Predictive intelligence engine for optimizing customer engagement.

Where Qualtrics Customer Experience falls short

  • Customizations and advanced features may be complex for new users without proper support.
  • Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.

Common Features

  • Feedback Management

  • Survey Management

Unique Features

  • Sentiment Analysis

  • Predictive Analysis

  • Dashboard

+ 3 more

Pricing

Qualtrics Customer Experience offers custom pricing plan

Confirmit Horizons - New SaaS Software

Confirmit Horizons — 4.46★

Maximize insights, streamline feedback, make better decisions.

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4.5

(13)

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What is Confirmit Horizons?

Confirmit Horizons is an all-in-one customer experience platform that streamlines feedback collection, analysis and reporting. Get maximum insights and values in real-time from customer-specific feedback. Panel members get a better operational experience and maximum quality of responses. Create ...

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What reviewers like about Confirmit Horizons

  • All-in-one platform
  • Real-time insights
  • Advanced survey design

Where Confirmit Horizons falls short

  • Complex setup process
  • May require training for advanced features
  • Limited integrations with other tools

Common Features

  • Surveys & Feedback

Unique Features

  • Sentiment Analysis

  • Dashboard

  • Alert Notifications

+ 2 more

Pricing

Confirmit Horizons offers custom pricing plan

Reputation

Reputation

Harness the power of consumer feedback with Reputation.

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What is Reputation?

Introducing Reputation - Empower Your Brand With Consumer Insights The power of consumer feedback is at your fingertips with Reputation. This innovative platform allows you to harness insights from a variety of sources, such as surveys, reviews, likes, listings, comments, and clicks, to gain a ...

Read more

Common Features

  • Feedback Collection

  • Feedback Management

  • Survey Management

+ 1 more

Unique Features

  • Monitoring

  • Analytics

  • Sentiment Analysis

Pricing

Reputation offers custom pricing plan

GetFeedback by Draftss - Experience Management Software

GetFeedback by Draftss

“Level up your landing page game with customer feedback.”

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Add to compare

What is GetFeedback by Draftss?

Elevate your landing page game with GetFeedback by Draftss - a powerful SaaS platform designed to gather valuable feedback from your customers. With a user-friendly interface and essential elements, our software simplifies the process of optimizing your landing pages. Perfect for brand managers ...

Read more

Common Features

  • Feedback Collection

  • Feedback Management

  • Surveys & Feedback

Unique Features

  • Customer Engagement

Pricing

GetFeedback by Draftss offers custom pricing plan

How RateMyService competitors stack up

Across Experience Management Software, 10 products compete directly with RateMyService. The strongest overlap is with SMG - Service Management Group, Cisco Webex Experience Management and zenloop. Each is compared against RateMyService on rating, pricing and feature coverage below.

Sites and apps like RateMyService

Searches for "sites like RateMyService" and "apps like RateMyService" land on the same set of options as "RateMyService alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each one belongs on this list

SMG - Service Management GroupBest for teams of all sizes
Cisco Webex Experience ManagementBest for teams of all sizes
zenloopBest for teams of all sizes

Automated customer retention

Watch for: May require integration with existing systems

CustomerGaugeBest for teams of all sizes

Optimizes B2B customer experience

Watch for: Complex setup

AskNicelyBest for teams of all sizes

Simplifies feedback collection and management, providing real-time insights for quick actions.

Watch for: Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility.

AnyRoadBest for teams of all sizes
Qualtrics Customer ExperienceBest for teams of all sizes

Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.

Watch for: Customizations and advanced features may be complex for new users without proper support.

Confirmit HorizonsBest for teams of all sizes

All-in-one platform

Watch for: Complex setup process

ReputationBest for teams of all sizes
GetFeedback by DraftssBest for teams of all sizes

What to consider when replacing RateMyService

Comparing pricing, ratings, and strengths across the 10 alternatives: zenloop is the highest rated at 4.81★ across 13 reviews.

Our ranking, explained simply.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].