
Qualified Reviews in July 2026: User Ratings, Pros & Cons
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Qualified offers custom pricing plan
Qualified Reviews & Ratings
Spotsaas Editor’s POV
Qualified is a conversational marketing platform that uses chatbots and live chat to qualify leads on your website. Before shortlisting, verify that your sales team can integrate it with your existing CRM—Qualified supports Salesforce, HubSpot, and Microsoft Dynamics, but custom integrations may require developer time. The platform's pricing is usage-based ...Read more
Qualified pros and cons
Customer success team is highly rated for support.
Platform includes customizable chat experiences and analytics.
Success Architects and Customer Success Managers provide strong support.
Integrates with CRM systems and Slack.
Learning curve for some users, requiring additional support for initial setup and usage.
Complex features can be overwhelming initially, especially for users with complex internal processes.
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Showing 81-90 out of 105
AU
Anonymous User
10/30/23
"Responsive implementation, fast results"
What do you like best about Qualified? Implementation - our dedicated rep, Cassie, was extremely responsive, helpful, and proactive during our implementation process. As an admin, I had endless technical questions that were always answered (sometimes multiple times). Once the details of set up and integrations were clarified, it was easy to set up our segments and targeting criteria. We were able to start seeing progress and results almost as soon as we went live, with both booked meetings ...
Read more
AU
Anonymous User
10/30/23
"Responsive implementation, fast results"
What do you like best about Qualified? Implementation - our dedicated rep, Cassie, was extremely responsive, helpful, and proactive during our implementation process. As an admin, I had endless technical questions that were always answered (sometimes multiple times). Once the details of set up and integrations were clarified, it was easy to set up our segments and targeting criteria. We were able to start seeing progress and results almost as soon as we went live, with both booked meetings ...
Read more
EC
Elana C
10/27/23
"Amazing product and outstanding customer support"
What do you like best about Qualified? I love how intuitive Qualified is. As an enablement manager the change management was easy, and our reps love using it. I also have to give a huge shoutout to our QSA, Brittany Rhyme, who is one of the best in customer support I've ever worked with. What do you dislike about Qualified? I feel as though we are too dependent on our QSA for routing questions, although that could be on us, but I wish the routing piece was easier. What problems is Qualified ...
Read more
AU
Anonymous User
10/27/23
"Easy to use UI, great team of people to work with."
What do you like best about Qualified? The support from the team at Qualified has been top-notch. What do you dislike about Qualified? I have not had anything about the product or service that I've found to dislike. Recommendations to others considering Qualified: Think about how many times an account has come and gone, or how many times you wish you could have had a better way to go straight into engagement with an account. This is your solution! What problems is Qualified solving and how ...
Read more
AS
Austin S
10/27/23
"Chat-tastic!"
What do you like best about Qualified? Qualified's chat is the real chat-tastic superstar in the conversational AI game. It's chat-tastically awesome for businesses seeking to talk the talk and walk the walk when it comes to engaging customers, prospects, and pipeline! Our CSM Danielle Lipschutz is the bomb. She is always pushing us to continually improve and provides incredible customer support. I've had the ability to use countless tools like this and this one is actually worth it's ...
Read more
AS
Austin S
10/27/23
"Chat-tastic!"
What do you like best about Qualified? Qualified's chat is the real chat-tastic superstar in the conversational AI game. It's chat-tastically awesome for businesses seeking to talk the talk and walk the walk when it comes to engaging customers, prospects, and pipeline! Our CSM Danielle Lipschutz is the bomb. She is always pushing us to continually improve and provides incredible customer support. I've had the ability to use countless tools like this and this one is actually worth it's ...
Read more
EC
Elana C
10/27/23
"Amazing product and outstanding customer support"
What do you like best about Qualified? I love how intuitive Qualified is. As an enablement manager the change management was easy, and our reps love using it. I also have to give a huge shoutout to our QSA, Brittany Rhyme, who is one of the best in customer support I've ever worked with. What do you dislike about Qualified? I feel as though we are too dependent on our QSA for routing questions, although that could be on us, but I wish the routing piece was easier. What problems is Qualified ...
Read more
EC
Elana C
10/27/23
"Amazing product and outstanding customer support"
What do you like best about Qualified? I love how intuitive Qualified is. As an enablement manager the change management was easy, and our reps love using it. I also have to give a huge shoutout to our QSA, Brittany Rhyme, who is one of the best in customer support I've ever worked with. What do you dislike about Qualified? I feel as though we are too dependent on our QSA for routing questions, although that could be on us, but I wish the routing piece was easier. What problems is Qualified ...
Read more
AU
Anonymous User
10/27/23
"Easy to use UI, great team of people to work with."
What do you like best about Qualified? The support from the team at Qualified has been top-notch. What do you dislike about Qualified? I have not had anything about the product or service that I've found to dislike. Recommendations to others considering Qualified: Think about how many times an account has come and gone, or how many times you wish you could have had a better way to go straight into engagement with an account. This is your solution! What problems is Qualified solving and how ...
Read more
AS
Austin S
10/27/23
"Chat-tastic!"
What do you like best about Qualified? Qualified's chat is the real chat-tastic superstar in the conversational AI game. It's chat-tastically awesome for businesses seeking to talk the talk and walk the walk when it comes to engaging customers, prospects, and pipeline! Our CSM Danielle Lipschutz is the bomb. She is always pushing us to continually improve and provides incredible customer support. I've had the ability to use countless tools like this and this one is actually worth it's ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].