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Qualified - Conversational Marketing Software

Qualified Reviews in July 2026: User Ratings, Pros & Cons

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Qualified offers custom pricing plan

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Qualified Reviews & Ratings

Rating Distribution

Excellent

(100)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

Qualified is a conversational marketing platform that uses chatbots and live chat to qualify leads on your website. Before shortlisting, verify that your sales team can integrate it with your existing CRM—Qualified supports Salesforce, HubSpot, and Microsoft Dynamics, but custom integrations may require developer time. The platform's pricing is usage-based ...Read more

Qualified pros and cons

  • Customer success team is highly rated for support.

  • Platform includes customizable chat experiences and analytics.

  • Success Architects and Customer Success Managers provide strong support.

  • Integrates with CRM systems and Slack.

  • Learning curve for some users, requiring additional support for initial setup and usage.

  • Complex features can be overwhelming initially, especially for users with complex internal processes.

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Showing 91-100 out of 105

AU

Anonymous User

10/27/23

5 out of 5

"Easy to use UI, great team of people to work with."

What do you like best about Qualified? The support from the team at Qualified has been top-notch. What do you dislike about Qualified? I have not had anything about the product or service that I've found to dislike. Recommendations to others considering Qualified: Think about how many times an account has come and gone, or how many times you wish you could have had a better way to go straight into engagement with an account. This is your solution! What problems is Qualified solving and how ...

Read more

AS

Austin S

10/27/23

5 out of 5

"Chat-tastic!"

What do you like best about Qualified? Qualified's chat is the real chat-tastic superstar in the conversational AI game. It's chat-tastically awesome for businesses seeking to talk the talk and walk the walk when it comes to engaging customers, prospects, and pipeline! Our CSM Danielle Lipschutz is the bomb. She is always pushing us to continually improve and provides incredible customer support. I've had the ability to use countless tools like this and this one is actually worth it's ...

Read more

AS

Austin S

10/27/23

5 out of 5

"Chat-tastic!"

What do you like best about Qualified? Qualified's chat is the real chat-tastic superstar in the conversational AI game. It's chat-tastically awesome for businesses seeking to talk the talk and walk the walk when it comes to engaging customers, prospects, and pipeline! Our CSM Danielle Lipschutz is the bomb. She is always pushing us to continually improve and provides incredible customer support. I've had the ability to use countless tools like this and this one is actually worth it's ...

Read more

EC

Elana C

10/27/23

5 out of 5

"Amazing product and outstanding customer support"

What do you like best about Qualified? I love how intuitive Qualified is. As an enablement manager the change management was easy, and our reps love using it. I also have to give a huge shoutout to our QSA, Brittany Rhyme, who is one of the best in customer support I've ever worked with. What do you dislike about Qualified? I feel as though we are too dependent on our QSA for routing questions, although that could be on us, but I wish the routing piece was easier. What problems is Qualified ...

Read more

AU

Anonymous User

10/27/23

5 out of 5

"Easy to use UI, great team of people to work with."

What do you like best about Qualified? The support from the team at Qualified has been top-notch. What do you dislike about Qualified? I have not had anything about the product or service that I've found to dislike. Recommendations to others considering Qualified: Think about how many times an account has come and gone, or how many times you wish you could have had a better way to go straight into engagement with an account. This is your solution! What problems is Qualified solving and how ...

Read more

AU

Anonymous User

10/27/23

5 out of 5

"Easy to use UI, great team of people to work with."

What do you like best about Qualified? The support from the team at Qualified has been top-notch. What do you dislike about Qualified? I have not had anything about the product or service that I've found to dislike. Recommendations to others considering Qualified: Think about how many times an account has come and gone, or how many times you wish you could have had a better way to go straight into engagement with an account. This is your solution! What problems is Qualified solving and how ...

Read more

EC

Elana C

10/27/23

5 out of 5

"Amazing product and outstanding customer support"

What do you like best about Qualified? I love how intuitive Qualified is. As an enablement manager the change management was easy, and our reps love using it. I also have to give a huge shoutout to our QSA, Brittany Rhyme, who is one of the best in customer support I've ever worked with. What do you dislike about Qualified? I feel as though we are too dependent on our QSA for routing questions, although that could be on us, but I wish the routing piece was easier. What problems is Qualified ...

Read more

GJ

Genean J

10/26/23

5 out of 5

"Great Partners Anticipated Business Needs"

What do you like best about Qualified? The qualified product was true to form. The team was very attuned to the needs of our business and how their chat solutions could help meet our corporate goals. It integrated perfectly with our tech stack and provided us with real-time stats on how our website traffic was engaging with our reps which made it much easier to manage and show value. Whenever we had a questions or challenge to work through the Qualified team was right there to help us find ...

Read more

GJ

Genean J

10/26/23

5 out of 5

"Great Partners Anticipated Business Needs"

What do you like best about Qualified? The qualified product was true to form. The team was very attuned to the needs of our business and how their chat solutions could help meet our corporate goals. It integrated perfectly with our tech stack and provided us with real-time stats on how our website traffic was engaging with our reps which made it much easier to manage and show value. Whenever we had a questions or challenge to work through the Qualified team was right there to help us find ...

Read more

GJ

Genean J

10/26/23

5 out of 5

"Great Partners Anticipated Business Needs"

What do you like best about Qualified? The qualified product was true to form. The team was very attuned to the needs of our business and how their chat solutions could help meet our corporate goals. It integrated perfectly with our tech stack and provided us with real-time stats on how our website traffic was engaging with our reps which made it much easier to manage and show value. Whenever we had a questions or challenge to work through the Qualified team was right there to help us find ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].