Qualified Reviews in July 2026: User Ratings, Pros & Cons

"Genise is a Qualifed Super Star"

What do you like best about Qualified? I love how simple the interface is. When we switched from our old booking platform I was happy how simple workflows, forms etc. were to set up on Qualified What do you dislike about Qualified? More on our end but I wish we had more time to test and implement Qualified What problems is Qualified solving and how is that benefiting you? We are using Qualified to capture meetings for our sales team

"Qualified is fantastic!"

What do you like best about Qualified? Our business has noticed an increase in leads and conversion rate, Implementation process has been smooth thanks to Brittany Rhyme! What do you dislike about Qualified? Qualified.com is great, I wish salesforce could reflect all the data shown in qualified. What problems is Qualified solving and how is that benefiting you? Increasing turn around times and engagments with customers.

"Excellent functionality, exceptional service"

What do you like best about Qualified? There are many live chat services that have varying degrees of functionality, but the thing that always sets vendors apart is their service. And our rep, Shelby Bensley, is the defintion of exceptional service who goes above and beyond. What do you dislike about Qualified? Some of the pathing and branching can be complex and time consuming to make adjustments to, but this is more due to the overly complex nature of our own business. And when those ...

"Incredible tool for website and app conversion paired with world-class support."

What do you like best about Qualified? Qualfified is incredibly powerful to help increase the rate of conversations and conversions from web / app visitors to more in depth meetings, discovery, and opportunity creation for our GTM teams. Customization for experiences is pretty rich and flexible which allows us to tailor chat sessions so that we can deliver on best-in-class customer experiences. Brittany Rhyme is our Successs Architect and is incredible. She should get raise. :) What do you ...

"Great tool, and a better team to work with"

What do you like best about Qualified? The ability to customize what experience someone receives is great, it allows us to really narrow in on specific messaging. Our success architect, Zac, has been outstanding in getting us up and running with the tool, as well as optimizing our experiences as we continue to build and grow. What do you dislike about Qualified? Some kind of organizational/folder structure would be very helpful to keep our experiences separated out a bit better and make ...

"Driving Sales Pipeline Couldn't Be Easier"

What do you like best about Qualified? The ease of integration to our CRM and Marketing Automation tools; ease of implementation in our Tech stack; ease of use by our BDRs; and attribution in the sales cycle. Additionally, our QSA Brittany has supported and guided us through the entire process. What do you dislike about Qualified? There's nothing to dislike about Qualified. What problems is Qualified solving and how is that benefiting you? With the downturn in the Tech market, we've seen a ...

"Qualified is a game-changing offering with a first-class staff behind it"

What do you like best about Qualified? The sophistication of the chatbot feature, coupled with the ability to customize features and create an inbound website experience. What do you dislike about Qualified? N/A... like any implementation, some steps need attention and consideration throughout the standup process. However, the Qualified team is there to hold your hand throughout. What problems is Qualified solving and how is that benefiting you? We had an issue as a company where we were ...

"Great tool but even better customer service"

What do you like best about Qualified? Qualified is one of our top lead generation tools and we are only just scratching the surface of how we are using it, but the absolute best thing is our QSM Jennifer who really is the gold star standard for Custome Success Managers - thank you Jennifer for all that you do. What do you dislike about Qualified? We haven't had the time and resources to make the most of the tool - hoping to dig in more in 2024 What problems is Qualified solving and how is ...

"Amazing Qualified Experience"

What do you like best about Qualified? The ease of use in setting up the user experience is amazing. This has allowed our very complicated website to come up to speed in very little time. What do you dislike about Qualified? Not one dislike! The technology is exactly as presented during our initial discovery calls. What problems is Qualified solving and how is that benefiting you? Qualified is allowing us to create meetings in real time providing ease of use for new prospects to enter our ...

"Amazing Qualified Experience"

What do you like best about Qualified? The ease of use in setting up the user experience is amazing. This has allowed our very complicated website to come up to speed in very little time. What do you dislike about Qualified? Not one dislike! The technology is exactly as presented during our initial discovery calls. What problems is Qualified solving and how is that benefiting you? Qualified is allowing us to create meetings in real time providing ease of use for new prospects to enter our ...