
Qualified Reviews in July 2026: User Ratings, Pros & Cons
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Qualified offers custom pricing plan
Qualified Reviews & Ratings
Spotsaas Editor’s POV
Qualified is a conversational marketing platform that uses chatbots and live chat to qualify leads on your website. Before shortlisting, verify that your sales team can integrate it with your existing CRM—Qualified supports Salesforce, HubSpot, and Microsoft Dynamics, but custom integrations may require developer time. The platform's pricing is usage-based ...Read more
Qualified pros and cons
Customer success team is highly rated for support.
Platform includes customizable chat experiences and analytics.
Success Architects and Customer Success Managers provide strong support.
Integrates with CRM systems and Slack.
Learning curve for some users, requiring additional support for initial setup and usage.
Complex features can be overwhelming initially, especially for users with complex internal processes.
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Showing 31-40 out of 105
AU
Anonymous User
12/14/23
"It is a pleasure working with Zac from Qualified. Really loved the support provided by them."
What do you like best about Qualified? the ease of use Customer support ease of implementation What do you dislike about Qualified? No folder structure Needs more user roles What problems is Qualified solving and how is that benefiting you? Decreasing the time taken to conversion
AU
Anonymous User
12/14/23
"It is a pleasure working with Zac from Qualified. Really loved the support provided by them."
What do you like best about Qualified? the ease of use Customer support ease of implementation What do you dislike about Qualified? No folder structure Needs more user roles What problems is Qualified solving and how is that benefiting you? Decreasing the time taken to conversion
MN
Melanie N
12/14/23
"Qualified- fantastic partnership."
What do you like best about Qualified? Qualified's true partnership and 'whatever it takes' mantra is demonstrated on a daily basis by their entire team. From my initial sales process with Amberley to our outstanding customer support guru Shelby we have been fully supported and thoroughly pleased with what Qualified has to offer. I love that we can see customer visits in real-time and quickly engage with our prospects or customers. And anytime we wanted to try to figure out a new approach, ...
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NS
Nate S
12/14/23
"Qualified Rocks - So does Jennifer!"
What do you like best about Qualified? White glove service. They know if they make their customers successful, and they work very hard to make sure we are successful right out the gate. They dont set it and forget it, and continue to work with you as a partner organization well beyond the product itself. What do you dislike about Qualified? One person can only update an experience at once. What problems is Qualified solving and how is that benefiting you? Allows us to engage with our buyers ...
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HW
Hanna W
12/12/23
"Qualified is a gamechanger for every Sales team"
What do you like best about Qualified? I personally like seeing the steps each visitor takes and makes me aware of what's most interesting to viewers on our website. What do you dislike about Qualified? I don't really dislike anything about Qualified. What problems is Qualified solving and how is that benefiting you? It gives me insight in our customers interests and what they may want to hear on my outreach.
HW
Hanna W
12/12/23
"Qualified is a gamechanger for every Sales team"
What do you like best about Qualified? I personally like seeing the steps each visitor takes and makes me aware of what's most interesting to viewers on our website. What do you dislike about Qualified? I don't really dislike anything about Qualified. What problems is Qualified solving and how is that benefiting you? It gives me insight in our customers interests and what they may want to hear on my outreach.
KM
Kate M
12/11/23
"Great Product, Great Service"
What do you like best about Qualified? Our experience with Qualified has been wonderful so far! Our QSA, Danielle, answered every question we had during implementation to make the process as easy as possible. She was also extremely responsive, organized, and professional throughout the whole process - she was a dream to work with! As for the product itself, I'm really impressed with the amount of features Qualified has, especially Signals! I also really appreciate the in-depth Qualified ...
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KM
Kate M
12/11/23
"Great Product, Great Service"
What do you like best about Qualified? Our experience with Qualified has been wonderful so far! Our QSA, Danielle, answered every question we had during implementation to make the process as easy as possible. She was also extremely responsive, organized, and professional throughout the whole process - she was a dream to work with! As for the product itself, I'm really impressed with the amount of features Qualified has, especially Signals! I also really appreciate the in-depth Qualified ...
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ST
sonja t
12/08/23
"Exceptional Software and Support - Fully Satisfied with Qualified Chat Service!"
What do you like best about Qualified? The Qualified Chat Service has been an exceptional experience for Youreka. Their customer support is top-notch, always ready to assist promptly. The interface is incredibly intuitive, making navigation a breeze. The features and functionality not only meet but exceed our expectations, especially the capability to fully customize a visitor's site journey, enhancing engagement significantly. Moreover, their expertise in this field shines through as they ...
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AU
Anonymous User
12/08/23
"Great experience"
What do you like best about Qualified? Their implementatin process was so lovely! Our main point of contact feels like an extension of our team rather than an external vendor. The Experience set up utilizing content blocks is one of my favorite features. It will enable consistency across different Experiences and make updates so much easier. What do you dislike about Qualified? We chose to create Leads in Marketo rather than SFDC and with that we lost some reporting capabilities in ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].