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Qualified - Conversational Marketing Software

Qualified Reviews in July 2026: User Ratings, Pros & Cons

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Qualified offers custom pricing plan

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Qualified Reviews & Ratings

Rating Distribution

Excellent

(100)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

Qualified is a conversational marketing platform that uses chatbots and live chat to qualify leads on your website. Before shortlisting, verify that your sales team can integrate it with your existing CRM—Qualified supports Salesforce, HubSpot, and Microsoft Dynamics, but custom integrations may require developer time. The platform's pricing is usage-based ...Read more

Qualified pros and cons

  • Customer success team is highly rated for support.

  • Platform includes customizable chat experiences and analytics.

  • Success Architects and Customer Success Managers provide strong support.

  • Integrates with CRM systems and Slack.

  • Learning curve for some users, requiring additional support for initial setup and usage.

  • Complex features can be overwhelming initially, especially for users with complex internal processes.

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Showing 101-105 out of 105

GJ

Genean J

10/26/23

5 out of 5

"Great Partners Anticipated Business Needs"

What do you like best about Qualified? The qualified product was true to form. The team was very attuned to the needs of our business and how their chat solutions could help meet our corporate goals. It integrated perfectly with our tech stack and provided us with real-time stats on how our website traffic was engaging with our reps which made it much easier to manage and show value. Whenever we had a questions or challenge to work through the Qualified team was right there to help us find ...

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GJ

Genean J

10/26/23

5 out of 5

"Great Partners Anticipated Business Needs"

What do you like best about Qualified? The qualified product was true to form. The team was very attuned to the needs of our business and how their chat solutions could help meet our corporate goals. It integrated perfectly with our tech stack and provided us with real-time stats on how our website traffic was engaging with our reps which made it much easier to manage and show value. Whenever we had a questions or challenge to work through the Qualified team was right there to help us find ...

Read more

AU

Anonymous User

09/16/22

3.5 out of 5

"Qualified has helped streamline pipeline growth for our team"

What do you like best about Qualified? - Qualified is easy and set up to use especially with the help and guidance of their team and docuemntation - User friendly both as an end user and admin * From the users standpoint it just stands as a simple chatbox that prompts them to answer the questions you've configured * From the admin you only need to alter a few settings here and there. It's very easy to maintain - Can make workflows as simple or complex as you need + workflows are also really ...

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JT

Jeremy T

06/15/21

3.5 out of 5

"I'm new to Qualified, and I found the program easy to use with the guidance I was provided."

What do you like best about Qualified? The UI is very friendly. At first, the screen looks busy but still looks easy to navigate. The overall layout is straightforward. The color coding makes it easay to view small text on a small monitor. I dont have to read everything to determine what actions I need to take. What do you dislike about Qualified? No dislikes so far. I haven't found any to mention yet. I'm new to the Qualififed program. After I have gained more experince, I can reveal some ...

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AU

Anonymous User

10/13/20

4 out of 5

"Great experience, on-demand interaction with prospects!"

What do you like best about Qualified? I like that I am able to interact with a prospect "in the moment". Not only can I chat with them, I am able to easily transition the conversation into a live conversation via the web browser. What do you dislike about Qualified? I would like the ability to easily track previous conversations in Qualified. What problems is Qualified solving and how is that benefiting you? I am able to have a conversation during a prospect's peak interest and while they ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].