7.3
Spot Score
Transforming call monitoring with AI technology.
Main Features
Pricing
Provana Speech Analytics offers custom pricing plan
Showing 1-5 out of 5
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Auto Call Recording
Call Monitoring
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 3 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
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Product Description
VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
VoiceIQ offers custom pricing plan
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Product Description
NeoSound Intelligence is an innovative voice analytics tool designed specifically for call centers to improve customer interactions. With advanced features, it helps quality managers identify key requests from numerous calls and offers the option to review call recordings for better ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
NeoSound Intelligence offers custom pricing plan
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Product Description
Castel Explore is an advanced software designed to enhance your contact center's customer experience and performance. It offers transcribed speech analytics to accurately document client interactions and streamline the post-call review process. Its user-friendly post-call evaluation feature ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Castel Explore offers custom pricing plan
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Product Description
SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, revealing intricate connections between business variables. SmartSpeech is the ideal solution for monitoring ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
SmartSpeech offers custom pricing plan
Stuck on something? We're here to help with all the questions and answers in one place.
Popular alternatives include Nextiva, VoiceIQ, NeoSound Intelligence, Castel Explore and SmartSpeech.
Key factors include Auto Call Recording and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
