Protonmail Reviews in June 2026: User Ratings, Pros & Cons

Please read if you're looking to sign up with Protonmail.

After signing up with Protonmail, I learned that in order to link my Domain to my email address I'd have to upgrade my account (about 75EUR per year). I decided to upgrade (so I am now a paying customer), because I needed this Email functionality and because I wanted to support a company with a data protection policy I align with. My experience so far has been unfortunately very negative: Reasons why? Customer support! The speed agents answer is exceptionally slow. It is stated on the ...

I do NOT recommend ProtonMail

My client asked me to use ProtonMail since he believed it was secure. I've tried it for 4 full months and I can't speak to the security of the email service, but I do know their email service is incredibly frustrating to use, their search function within your email account is horrific, their service terrible for business purposes as you can't accept calendar invites or send them, and ProtonMail's support service is deplorable. I followed their steps to switch my domain from my @protonmail ...

Kunden = Spam Erzeuger

Kunden = Spam Erzeugerwar seit einem Monat als zahlender Kunde im Plus Programm. Wollte eine Mail an ca. 50 Empfänger schicken das ich meine Freunde die neue Mailadresse mitteilen wollte. Die wurde nicht versendet und mein Account für 1 Stunde gesperrt.Ein paar Stunden später habe ich es wieder versucht. Diesmal verteilt auf mehrere Mails. Der Account wieder für 1 Stunde gesperrt. Antwort vom Support: Gesperrt weil unter den Empfänger eine nicht mehr vorhanden Adressen enthalten war und ...

You are better off with Gmail!

I would not come near Proton Mail... Not even in one million years. Poor customer service. Limited functionalities. Oh did I mention horrible customer service? If I were you, I would steer clear and very far away from Proton - that is, if you value your privacy. You would be better off with Gmail!

User friendly secure email.

User friendly secure email. Far better than my previous yahoo account. I like the ways emails can be timed.

Superb service backed by a very efficient Customer service team

I was surprised to read some of the "less than favorable" reviews, because they are so totally different from my experience, This is my second year with ProtonMail, I am just in the process of renewing my yearly subscription because I am happy with the service. I line the various tools that come with the paid packages, a big bonus to me is are the customer service team who I find have always been friendly, pleasant and try to help. Its also affordable at around £40.00 for the year. I ...

Excellent customer service

Excellent customer service. Best online customer service experience ive had. Very prompt reply, lovely manner, hassle free. Would recommend to all

protonmail.com

protonmail.com: EmpfehlenswertPositiv:- Kostenlos- Einfache Anmeldung- Einfaches Einrichten- Logische Handhabung

protonmail.com

protonmail.com: EmpfehlenswertPositiv:- Kostenlos- Einfache Anmeldung- Einfaches Einrichten- Logische Handhabung

Best email service I’ve ever had.

Best email service I’ve ever had. Secure, no bs and trustworthy. All of these complaints seem fake or by people not knowing what the service is. It’s free btw unless you went further or didn’t pay attention when creating an account. I’m assuming the latter. Never had a problem. Why anyone has is beyond me as these guys are one of if not the only I’ve found that isn’t corrupt or lacking. Thank you much.