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Protonmail - New SaaS Software

Protonmail Reviews in June 2026: User Ratings, Pros & Cons

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Protonmail Reviews & Ratings

3

Good

Based on 430 ratings & 874 reviews

Rating Distribution

Excellent

(320)

Very Good

(82)

Good

(30)

Poor

(48)

Terible

(394)

Spotsaas Editor’s POV

ProtonMail is a secure email service that prioritizes user privacy through client-side encryption. While it offers robust security features, users may find limitations in storage and advanced functionalities.Read more

Protonmail pros and cons

  • Strong data privacy features

  • User-friendly interface

  • Access via multiple platforms

  • Client-side encryption

  • Limited storage for free users

  • May lack advanced features

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Showing 671-680 out of 874

J

J

06/24/20

1 out of 5

Please read if you're looking to sign up with Protonmail.

After signing up with Protonmail, I learned that in order to link my Domain to my email address I'd have to upgrade my account (about 75EUR per year). I decided to upgrade (so I am now a paying customer), because I needed this Email functionality and because I wanted to support a company with a data protection policy I align with. My experience so far has been unfortunately very negative: Reasons why? Customer support! The speed agents answer is exceptionally slow. It is stated on the ...

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TK

Tara Kelly

06/21/20

1 out of 5

I do NOT recommend ProtonMail

My client asked me to use ProtonMail since he believed it was secure. I've tried it for 4 full months and I can't speak to the security of the email service, but I do know their email service is incredibly frustrating to use, their search function within your email account is horrific, their service terrible for business purposes as you can't accept calendar invites or send them, and ProtonMail's support service is deplorable. I followed their steps to switch my domain from my @protonmail ...

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M

M “kiten”

06/09/20

1 out of 5

Kunden = Spam Erzeuger

Kunden = Spam Erzeugerwar seit einem Monat als zahlender Kunde im Plus Programm. Wollte eine Mail an ca. 50 Empfänger schicken das ich meine Freunde die neue Mailadresse mitteilen wollte. Die wurde nicht versendet und mein Account für 1 Stunde gesperrt.Ein paar Stunden später habe ich es wieder versucht. Diesmal verteilt auf mehrere Mails. Der Account wieder für 1 Stunde gesperrt. Antwort vom Support: Gesperrt weil unter den Empfänger eine nicht mehr vorhanden Adressen enthalten war und ...

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B

Blinky

06/07/20

1 out of 5

You are better off with Gmail!

I would not come near Proton Mail... Not even in one million years. Poor customer service. Limited functionalities. Oh did I mention horrible customer service? If I were you, I would steer clear and very far away from Proton - that is, if you value your privacy. You would be better off with Gmail!

CV

Carlos Von Gallo

06/04/20

5 out of 5

User friendly secure email.

User friendly secure email. Far better than my previous yahoo account. I like the ways emails can be timed.

AT

Alan Tait

06/02/20

5 out of 5

Superb service backed by a very efficient Customer service team

I was surprised to read some of the "less than favorable" reviews, because they are so totally different from my experience, This is my second year with ProtonMail, I am just in the process of renewing my yearly subscription because I am happy with the service. I line the various tools that come with the paid packages, a big bonus to me is are the customer service team who I find have always been friendly, pleasant and try to help. Its also affordable at around £40.00 for the year. I ...

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F

Fiona

05/28/20

5 out of 5

Excellent customer service

Excellent customer service. Best online customer service experience ive had. Very prompt reply, lovely manner, hassle free. Would recommend to all

S

SchweizEr

05/22/20

4 out of 5

protonmail.com

protonmail.com: EmpfehlenswertPositiv:- Kostenlos- Einfache Anmeldung- Einfaches Einrichten- Logische Handhabung

S

SchweizEr

05/22/20

4 out of 5

protonmail.com

protonmail.com: EmpfehlenswertPositiv:- Kostenlos- Einfache Anmeldung- Einfaches Einrichten- Logische Handhabung

R

Rik

05/18/20

5 out of 5

Best email service I’ve ever had.

Best email service I’ve ever had. Secure, no bs and trustworthy. All of these complaints seem fake or by people not knowing what the service is. It’s free btw unless you went further or didn’t pay attention when creating an account. I’m assuming the latter. Never had a problem. Why anyone has is beyond me as these guys are one of if not the only I’ve found that isn’t corrupt or lacking. Thank you much.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].