Protonmail Reviews in June 2026: User Ratings, Pros & Cons

Best email service I’ve ever had.

Best email service I’ve ever had. Secure, no bs and trustworthy. All of these complaints seem fake or by people not knowing what the service is. It’s free btw unless you went further or didn’t pay attention when creating an account. I’m assuming the latter. Never had a problem. Why anyone has is beyond me as these guys are one of if not the only I’ve found that isn’t corrupt or lacking. Thank you much.

Sleazy, unethical practices - so I sure don't trust them with my privacy

I paid to upgrade my account but misunderstood what I was purchasing. Within minutes of making the purchase, I immediately contacted them and explained it was an error, and asked that they please refund my money. They have been going back and forth with me ever since, giving me tasks to do that must precede any refund, and they just keep giving me the run around. The latest is that I have not downgraded my account to a free account, which must happen before they can process a refund. Of ...

500mb and no possibility to exprort…

500mb and no possibility to exprort email. Joke.

"Private mailing from leading security company."

What do you like best about Protonmail? The great thing about Proton Mail is actually that the privacy of yours is actually protected. The business is actually based in Switzerland, a nation with several of the most strict data safety laws of the planet, as well as features a "record keeping policy" which doesn't gather or perhaps store the IP addresses of yours. Additionally, it allows for people to create accounts and make payments applying cryptographic currencies and never have to offer ...

I love this email

I love this email! My father and mother have been using it and suggested I try it because they like it so much and it's been great. I had a problem with my phone and contacted support to find out why it wasn't working on my phone. They were great! They didn't know why it was happening but kept communicating with me and trying to fix the problem. They didn't give up and finally they figured out the problem was with my signature. Once I corrected that it worked great on my phone. I love that ...

I love this email

I love this email! My father and mother have been using it and suggested I try it because they like it so much and it's been great. I had a problem with my phone and contacted support to find out why it wasn't working on my phone. They were great! They didn't know why it was happening but kept communicating with me and trying to fix the problem. They didn't give up and finally they figured out the problem was with my signature. Once I corrected that it worked great on my phone. I love that ...

I am a new user of Protonmail

I am a new user of Protonmail, so new I am unable to fully rate it, but I wanted to give my early impressions, here goes. I have been using Gmail, like so many, for quite a number of years, and have hated Gmail almost as long as I have been using it. The key to a good email service is SIMPLICITY and ease of use - we are not all technical knowledgeable people. Gmail is the polar opposite of simplicity, and is not easy to use. So I search around and thought I would try Protonmail. What i have ...

pride comes before a fall

pride comes before a fall ... Recently the service is unstable and unreliable, I keep loosing access to my mailbox in key moments due to unidentified technical issues. Customer service is not helpful and reply after several hours. In the past I would recommend it, now I would say to stay cautious. If a proper level of encryption is not a must simply use another service provider.

ProtonMail is Not just A Secure and Safe company; they are much more.

I wrote an extremely long GLOWING review about ProtonMail and This time Martin V was my advocate. I use this word with the utmost forethought. I myself am an advocate for different social injustices as well as civil injustices with in the USA & in many other countries. This leaves me a Target for Cyber creepiness that’s unimaginable. I learned of ProtonMail though a friend that works for a government agency and since then have been promoted ProtonMail to All on twitter ( the only social ...

ProtonMail is Not just A Secure and Safe company; they are much more.

I wrote an extremely long GLOWING review about ProtonMail and This time Martin V was my advocate. I use this word with the utmost forethought. I myself am an advocate for different social injustices as well as civil injustices with in the USA & in many other countries. This leaves me a Target for Cyber creepiness that’s unimaginable. I learned of ProtonMail though a friend that works for a government agency and since then have been promoted ProtonMail to All on twitter ( the only social ...