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Protonmail - New SaaS Software

Protonmail Reviews in June 2026: User Ratings, Pros & Cons

Secure your emails with end-to-end encryption.

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Protonmail Reviews & Ratings

3

Good

Based on 430 ratings & 874 reviews

Rating Distribution

Excellent

(320)

Very Good

(82)

Good

(30)

Poor

(48)

Terible

(394)

Spotsaas Editor’s POV

ProtonMail is a secure email service that prioritizes user privacy through client-side encryption. While it offers robust security features, users may find limitations in storage and advanced functionalities.Read more

Protonmail pros and cons

  • Strong data privacy features

  • User-friendly interface

  • Access via multiple platforms

  • Client-side encryption

  • Limited storage for free users

  • May lack advanced features

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Showing 601-610 out of 874

M

M

10/28/20

5 out of 5

Amazing service

Amazing service. If you want privacy (Protonmail operates under Swiss laws), protection (Very strong encryption) I would strongly suggest to open an account with them. Their service is not expensive, and you have all advantages as the ones mentioned above. Their technical support is always ready to answer to your questions promptly and with courtesy. Again, I suggest using their service M.

F

FMM

10/28/20

5 out of 5

Total satisfaction

Very simple: It is: - safe; - strong; - intuitive and simple to use; Regarding the support, it is: - reactive; - personalized; - fast; - friendly. Proton mail is - by far - the very best mail service I ever used. STRONGLY RECOMMENDED! FM

S

Shaun

10/27/20

4 out of 5

Prompt and efficient service.

Cancelled my subscription as I wasn't using it. The automatic payment that was taken was refunded in full, swiftly and without question. Communication and service was clear and helpful.

_F

_Ridha Fatony Iswahyudi

10/26/20

5 out of 5

Excellent customer service

I forgot my password and I didn't set a backup email. Then, I send an email to customer service. They really nice letting me get my email back by resetting my password. Thank you very much.

T

Turtle

10/25/20

4 out of 5

Good, but missing one essential we need

We switched our business from Gmail to escape Google's questionable privacy practices. We tried ProtonMail's paid Plus plan at $5/mo. PROS - Emails stored encrypted is fantastic - End-to-end encryption when possible - Swiss privacy (not US, EU or AU law) - Reasonable cost (less than G Suite for us) NEUTRAL - The features and UI are just average CONS - Deal Killer: No auto-forwarding to external email addresses (we need to forward support@ to our help desk) - No whitelisting domains (only ...

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U

Undercover

10/25/20

1 out of 5

Habe keine gute Erfahrung gemacht.

Habe keine gute Erfahrung gemacht.

R

Robert

10/21/20

1 out of 5

I lost my W2 Tax Forms due to them

I am very unsatisfied the way I was treated through email. First, let me explain what happened. I live with my 3 siblings and each of us had a Protonmail account. Second, after a month of using their service all of our email got locked due to suspicious activity or fraud. I tried to explain that I didn’t do anything wrong, and that I have important documents and contacts on my email, and if it would be possible to access my email for 20 minutes. Lastly, they simply said no we can’t help ...

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MS

Meg Stuppy

10/21/20

5 out of 5

Excellent customer service

Excellent customer service. Our company was helped by Martin when we were surprised by a billing issue, he went above and beyond to resolve the situation. We had a great experience.

H

HH

10/21/20

1 out of 5

Kein sicherer Anbieter anderer können…

Kein sicherer Anbieter anderer können mit lesen.

J

Jonas

10/21/20

5 out of 5

Awesome email solution with awesome…

Awesome email solution with awesome support!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].