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CardConnect - Payment Processing Software

CardConnect Review: Is It The Right Payment Processing Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
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CardConnect offers custom pricing plan

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What is CardConnect?

CardConnect is a cloud based payment processing system that has been designed for business of all sizes and in any industry. CardConnect can be used to accept payments, manage inventory, fulfill orders, produce reports and much more. CardConnect is easy to use, affordable, and offers a comprehensive and feature-rich suite of programs for your business.

Pricing

  • CardConnect offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

CardConnect Software Demo

CardConnect was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider CardConnect

Team types
Individuals, Large Enterprises

Why teams choose CardConnect

  • Feature-rich platform that supports various business needs.

  • Affordable pricing makes it accessible for small businesses.

  • Cloud-based system allows for easy access and management.

Is CardConnect right for you?

What buyers should know before shortlisting CardConnect

CardConnect offers a robust payment processing solution that caters to businesses of all sizes. Its cloud-based nature and comprehensive features make it a versatile choice for various industries.

Pros and cons

CardConnect pros and cons

  • CardConnect pros
  • Feature-rich platform that supports various business needs.

  • Affordable pricing makes it accessible for small businesses.

  • Cloud-based system allows for easy access and management.

  • CardConnect cons
  • May require training for full utilization of features.

  • Integration with existing systems can be challenging.

1.8/5 rating
29 verified reviews

Ready to try it?

Get started with CardConnect

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare CardConnect side-by-side with top Payment Processing Software alternatives.

Stripe Payments
WePay
Square Payments
+7 more
Compare alternatives

What is the pricing of CardConnect?

CardConnect uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingCardConnect offers custom pricing
Pricing Model
Quotation Based

CardConnect reviews and ratings

Buyer sentiment

Buyer sentiment is cautious across 29 reviews, with several recurring concerns in feedback.

What buyers like

  • Comprehensive feature set
  • Cloud-based solution
  • User-friendly interface

Common complaints

  • Limited customer support options
  • Can be complex for small businesses
  • Integration challenges with some platforms

1.8

Based on 66 ratings & 29 reviews

Rating Distribution

Excellent

(3)

Very Good

(8)

Good

(2)

Poor

(1)

Poor

(15)

What users are saying

BW

Bruce Williams

10/19/23

1 out of 5

Nightmare company - scammers

In addition to the horrible customer service, they also make it incredibly difficult to cancel. Which makes sense because otherwise how could they ...

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KQ

Kathleen Q

10/06/23

0 out of 5

"Worse customer service on the planet!"

What do you like best about CardConnect? It is adequate as a merchant account if you don't have any issues. Transactions are easy to track. What do ...

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SW

steve way

07/06/23

1 out of 5

DO NOT DEAL WITH THIS COMPANY!!!

Absolute worst merchant service company I have ever dealt with. Supposedly I signed a contract with a third party (Chellecomm) that allows Card ...

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AC

Aaron C

04/25/23

0 out of 5

"These guys are the absolute worst."

What do you like best about CardConnect? Nothing. Seriously, run from this company. What do you dislike about CardConnect? They're disorganized, their ...

Read more

M

Mitch

01/18/23

1 out of 5

Having tons of trouble with this…

Having tons of trouble with this company. We are getting ripped off.

AU

Anonymous User

01/18/23

0 out of 5

"Consumer Beware: Promises there is no contract then charges fees with no easy way to cancel"

What do you like best about CardConnect? Employees are text book, so please remember this is not their fault. They tried, but they are trained to ...

Read more

Security & Compliance

CardConnect security and data handling

Key compliance certifications and security features for IT and security teams evaluating CardConnect.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

Alternatives to CardConnect

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8.4

Very Good

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7.5

Excellent

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9.2

Very Good

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Effortless payments for small ...

Very Good

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Help & Contact

CardConnect Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationKing of Prussia, Pennsylvania

Frequently Asked Questions About CardConnect

Common questions buyers ask before choosing CardConnect.

Buyers commonly note the following limitations of CardConnect: May require training for full utilization of features.; Integration with existing systems can be challenging.; Customer support may not be readily available..

Some top alternatives to CardConnect includes Stripe Payments, WePay, Square Payments, MagicPay and SwipeSimple.

CardConnect offers Quotation Based pricing model

We don't have information regarding integrations of the CardConnect as of now.

The starting price is not disclosed by CardConnect. You can visit CardConnect pricing page to get the latest pricing.

Ready to try it?

Get started with CardConnect

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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