Paylocity Web Pay Reviews in July 2026: User Ratings, Pros & Cons

Great Platform, with Great Support

What do you like best? The ease of use with the platform and the ability to save any and all HR reports make this one of the top platforms in payroll to use. It is easy to navigate through, and whenever you have a question the support team jumps in and is willing to help. What do you dislike? I wish that there was a way to block time off requests if the hours weren't in the bank. Recommendations to others considering the product: Look at the robustness of the platform when doing a ...

Love working with Paylocity

What do you like best? User friendly both to admin as well as users. Very helpful when you call your service rep. I'm probably not using Paylocity to its fullest extent. What do you dislike? Reporting could be a little easier to navigate - I actually think they are rolling out a new reporting system soon. What problems are you solving with the product? What benefits have you realized? Payroll, time tracking, budgeting

Strong Payroll & HR Functionality

What do you like best? I like that Paylocity has robust functionality in both the Payroll & HR side. The system and user interaction is pretty clean and understandable. What do you dislike? Response time for customer service can be long, especially for custom items like reports. Recommendations to others considering the product: Make sure you understand the billing approach. Per-employee can get expensive. What problems are you solving with the product? What benefits have you ...

I find that the website has tons of valuable information.

What do you like best? The ease and user friendliness of the PR process What do you dislike? There has been a time or two that the customer service was uninformed, but the management team quickly intervened and got us a new representative quickly. Recommendations to others considering the product: The customer service is readily available with knowledgeable employees that respond quickly. What problems are you solving with the product? What benefits have you realized? I do not ...

Freedom!

What do you like best? Ease of use, data is easy to extract. Reporting is intuitive. I was amazed at how easy it was to switch from Paychex. My supervisors spend much less time managing time and attendance, and the employees have visibility to the time off calendar which is a huge help. What do you dislike? Some navigation needs work. Mobile clock in is not working for us. We have employees set up on our wireless, we have increased our network speed, we have done everything possible, ...

Paylocity's services are EXCELLENT!

What do you like best? Paylocity is always happy to assist with questions and quick to answer with sound information. What do you dislike? I am unable to think of anything I dislike. What problems are you solving with the product? What benefits have you realized? Paylocity makes our payroll process quick and seamless. The time saved is substantial.

WebBenefits

What do you like best? WebBenefits ensures that open enrollment runs smoothly. The reports you can run out of the system are incredibly helpful. What do you dislike? Implementation seems to be lacking. It seems as though implementation doesn’t understand how the systems actually work. Although the data may be implemented correctly, the system rules are not followed. What problems are you solving with the product? What benefits have you realized? We are solving the paper open ...

User Friendly!

What do you like best? I can reach Paylocity for help by phone with no wait and the system is so user friendly! Great reporting also. What do you dislike? ACA administration was difficult to learn. Recommendations to others considering the product: this is a comprehensive product! What problems are you solving with the product? What benefits have you realized? employee administration and record keeping is greatly improved. reporting for employee benefits has been streamlined

Loved using Paylocity!!

What do you like best? The openness of the app, it’s not cluttered. What do you dislike? It needs to be updated, regularly, that’s my only issue. Recommendations to others considering the product: Always keep your options open, depending on business needs, paylocity worked great for us. What problems are you solving with the product? What benefits have you realized? Time tracking, employee training tracking

Does the job but a little clunky

What do you like best? The reporting is pretty straightforward, and I like that the employee interface is very accessible. It had the ability to integrate with several outside systems. It had open enrollment, ATS, and other abilities. I like a system that works well with many others so that it can grow with your organization as you develop new needs and begin to use additional systems. What do you dislike? It was hard to plan ahead with Paylocity. For example, entering raises in ...