Paylocity Web Pay Reviews in July 2026: User Ratings, Pros & Cons

Easy to use

What do you like best? I like that all our our employees information can be entered into one place so it is easy to find later. What do you dislike? I dislike the ability to change some of the parameters already installed in the system. I don't have any specific to write about here but often times I talk to a representative from Paylocity and they say they can't change some thing to the way I would rather have it. Also, it is not as user friendly as I think it could be. I have many ...

Great System easy to use intuitional

What do you like best? That I can see everything and take care of my days off etc all in one place. (I am not an hourly employee, no time card) I CAN SEE EVERYTHUBG ABOUT MYSELF What do you dislike? nothing to dislike - it is all good :) nothing to dislike - it is all good :) Recommendations to others considering the product: Dependable and accurate What problems are you solving with the product? What benefits have you realized? easy online remote access

Paylocity

What do you like best? Paylocity has a friendly user website, customer service is knowledgeable and when we call them they resolve our issues or respond to our questions. What do you dislike? Sometimes their website is down, and we have to wait for the system and complete anything has pending to process online. What problems are you solving with the product? What benefits have you realized? Payroll and Taxes

Improvements needed

What do you like best? For the most part, the software is user friendly and easy to navigate. What do you dislike? Ongoing issues with use of the mobile app. Training was incomplete. Support staff lacks training to assist and in doing year end bonus gave bad instruction which led to major mess. Unable to reach supervisors when requested. Recommendations to others considering the product: Make sure training is complete What problems are you solving with the product? What ...

Best business decision for payroll.

What do you like best? After doing payroll for 150 employees, and from the advise of a friend in the HR business, I reached out to Paylocity for a consult. Not knowing what I was stepping into, I regret not doing it sooner. They have taken the burden 100%. They do all things payroll from timekeeping, to ACA, to state and federal reports. I don't have to do anything. The customer service is amazing. The end of year process is amazing. They are efficient and honest, and will stand behind ...

Great service

What do you like best? User friendly system and GREAT customer service What do you dislike? We don't really experience too many downsides. There are times when there are computer glitches but that comes with all computer programs. They are usually fixed within a reasonable period of time. Recommendations to others considering the product: Great system to use. Friendly and knowledgeable customer service reps and always on top of new law changes. What problems are you ...

Great Product - Great Customer Service

What do you like best? The ease of use for all things related to payroll and employee information coupled with great customer service. Also, the fact that it is cloud-based, so I can access information and run my payroll remotely. What do you dislike? I specifically asked that I have past (terminated) employee information in my new system and did not get that. I lost my past employee data. Recommendations to others considering the product: Customer service has been ...

Payroll and HR Integration

What do you like best? Paylocity brings the HR function and the payroll function together into one platform for managing employee demographics and information. This function ensures that all related data is in one software location for quick access. What do you dislike? The Admin segregations do not allow for us to segregate payroll functions and HR together to a certain level. For example, I would like to see executives and upper management segregated away from the HR admin while ...

Pleased

What do you like best? Very helpful with answering questions. I always received a quick response to my questions. What do you dislike? Can't think of any right now that I would be willing to submit. What problems are you solving with the product? What benefits have you realized? The biggest problem that Paylocity solves for us the with filing tax for state and federal.

Paylocity review

What do you like best? I like the fact that Paylocity can incorporate your time clock with payroll, and you get live support if needed for questions. We also added the ability for employees to enroll in their medical benefits through the Paylocity website. I also like the fact we now can have applicants apply directly on to Paylocity through our website and I have the capability to add their info directly into personnel files if hired. What do you dislike? Currently I do not like ...