Paylocity Web Pay Reviews in July 2026: User Ratings, Pros & Cons

Very helpful, knowledgeable, easy to use, accurate, concise,

What do you like best? ease of using it and working with employees to figure things out What do you dislike? wish i could take a current standard report, copy it and create a new one by making various changes Recommendations to others considering the product: Ask lots of questions. What problems are you solving with the product? What benefits have you realized? made things flow easier. Being able to pull info easily from the system.

Good - lots of departments to deal with so sometimes creating the lines of communication.

What do you like best? Reporting and ability to export to excel What do you dislike? communication between departments and areas of specialities. (Benefits vs payroll) Recommendations to others considering the product: Have them tell you how long you have an implementation consultant and make them meet your timeline not theirs What problems are you solving with the product? What benefits have you realized? Trying to give employees the ability to do things without HR ...

ODLR review

What do you like best? support answering questions typically quick. support team very knowledgeable What do you dislike? Implementation is with multiple people and departments. EDI set up takes too long as it relates to existing benefit providers we deal with. The benefits implementation process is quite tedious (but our point of contact has been excellent) What problems are you solving with the product? What benefits have you realized? Payroll and HR much more user ...

Great customer service

What do you like best? I like that I m able to chat with account reps via Instant message when I do not have the time to call in additionally there reporting platform is easy to navigate and quite handy. They also have an amazing HR dashboard that provides you with metrics that prior to using this system would take me hours to report. all in all this system is great and i would only change some minor things. What do you dislike? The benefits department seems to be very ...

Cumbersome but effective

What do you like best? Big business tools available for small businesses What do you dislike? It can be cumbersome to maneuver around and figure out where things are. Check overrides can be confusing. What problems are you solving with the product? What benefits have you realized? As many payrolls as I need to run each month for no additional charge. The G/L posting benefit by project that I was hoping for did not happen.

Paylocity is a great partner, listening, developing and working for better HR tools.

What do you like best? Unified platform to allow looking at the whole HR picture. What do you dislike? The UI is still a bit lagging in terms of modern/contemporary feel. What problems are you solving with the product? What benefits have you realized? Seeing the whole picture of what my organizing is doing, feeling and interacting. We have also been able to streamline our international payroll process, streamlining a very complex process.

I like the platform

What do you like best? This is our first fully HRIS system and really like all the options for tracking and connecting with the employee through the system. What do you dislike? I don't like the division of Payroll/Benefits/FSA into different groups with different customer service folks for each. It is frustrating to have to reach out to different individuals to get problems resolved. This has been a big draw back to the Paylocity service. Recommendations to others considering ...

Pylocity

What do you like best? A user-Friendly system, great customer support What do you dislike? that if you have more than one company you have to enter the information in both company codes What problems are you solving with the product? What benefits have you realized? All

Exceptional Product!

What do you like best? I LOVE the data insights section! Everything I would need from an HR perspective. What do you dislike? The system doesn't send notices to the employees related to when skills are due; It will only send the report to the supervisor. My previous system did that and it was a huge asset to us. What problems are you solving with the product? What benefits have you realized? The benefits far outweigh the problems.

Excellent product, great sales support but product support is very inconsistent.

What do you like best? Sales support. Excellent sales support, alway willing to assist. What do you dislike? Service support has lots of issues, Emails not responded to, issues not communicated. What problems are you solving with the product? What benefits have you realized? Better reporting, employees have access to their account.