Paylocity Web Pay Reviews in October 2026: User Ratings, Pros & Cons

Why you should switch from your current Payroll service to Paylocity!

What do you like best? The ease of working in the program. The data you need is easy to find and understand. Nothing is difficult to figure out. It is easy to solve problems on your own with the robust learning library within the system. What do you dislike? My only pain point would be reporting. The library of available reports there is so much a business can chose from. When you need a specialized report it makes obtaining this data difficult or unable to receive. ...

Easy set up and great service

What do you like best? Friendly service for any question I have. What do you dislike? I haven't found anything yet! All positive. Recommendations to others considering the product: If you are considering Paylocity, do not hesitate to contact them and find out more. I am so thankful that I did. It is saving me money and is so much easier than what I had before. The customer service is unmatched. What problems are you solving with the product? What benefits have you ...

Technology Focused Payroll Company

What do you like best? Their self-service training for payroll users and employees. The amount of possible reports is very useful. The dashboards, time system, and onboarding processes are well oiled machines. What do you dislike? The cost is higher than any other company I have seen in the system. What problems are you solving with the product? What benefits have you realized? A payroll service that helps me help my clients.

Fantastic Service

What do you like best? I trulylike that I have a dedicated account team who are very responsive to all my emails and needs. What do you dislike? There is a lot to know and be trained on which is difficult for an HR of One to accomplish while doing their daily tasks. Recommendations to others considering the product: Absolutely consider Paylocity for all of its tools and usability features. What problems are you solving with the product? What benefits have you realized? ...

Very helpful, knowledgeable, easy to use, accurate, concise,

What do you like best? ease of using it and working with employees to figure things out What do you dislike? wish i could take a current standard report, copy it and create a new one by making various changes Recommendations to others considering the product: Ask lots of questions. What problems are you solving with the product? What benefits have you realized? made things flow easier. Being able to pull info easily from the system.

A superior company!

What do you like best? Paylocity has been a superior company with which to work. They are masters at anticipating needs and developing systems for collection of data. They really stepped up during the COVID pandemic , developing systems for the greater Paylocity community, but also working with us on an individual level. What do you dislike? I have no current concerns with Paylocity. What problems are you solving with the product? What benefits have you realized? Tracking ...

Great Payroll System

What do you like best? all the features and customer service line What do you dislike? sometimes response from service email takes a while Recommendations to others considering the product: easy to use and lots of helpful features What problems are you solving with the product? What benefits have you realized? payroll integration , hardware . Paylocity has several people that can help resolve the issue

Love this system!!

What do you like best? It's very user-friendly. The implementation was out of this world, they imported our data for us, there were no spreadsheets to populate or painful data loads. Everything is seamlessly integrated and the support team are very responsive. I also like their help guides. What do you dislike? Not much to be honest. My personal preference would be for an excel report which shows all paycodes per person for each period which doesn't seem to exist as a standard but ...

PAYLOCITY EASY AND USER FRIENDLY

What do you like best? Access to the mobile application and use if very user friendly. What do you dislike? Honestly, I haven't had any issues everything seems to work as needed. What problems are you solving with the product? What benefits have you realized? I love the fingerprint authentication for the app. Also, just the easy of the app in itself.

Paylocity is a great partner, listening, developing and working for better HR tools.

What do you like best? Unified platform to allow looking at the whole HR picture. What do you dislike? The UI is still a bit lagging in terms of modern/contemporary feel. What problems are you solving with the product? What benefits have you realized? Seeing the whole picture of what my organizing is doing, feeling and interacting. We have also been able to streamline our international payroll process, streamlining a very complex process.