Paylocity Web Pay Reviews in July 2026: User Ratings, Pros & Cons

Evolving payroll provider with good customer service.

What do you like best? System is straight forward once introduced to it; payroll process check and balance. Ability to upload earnings/deductions easily. Reporting capabilities What do you dislike? It would be great to have an automatic payroll backup on the Paylocity side where if something happened on the client side, basic payroll can be still processed. Some deductions occur from the bank account that are unknown and I have to reach out to understand what they are for. What ...

Paylocity made my life easier.

What do you like best? We use WebTime for hourly paid machinists. It allows supervisors to track attendance daily and weekly payroll is quickly completed. It is much better than an old fashioned time clock. The PPP report easily allowed us to calculate the amount we could apply for our PPP loan in the wake of the COVID 19 pandemic. What do you dislike? The report writer is a bit cumbersome for me. There are many reports already available, but sometimes a custom report is needed. ...

So user friendly!

What do you like best? The onboarding portal is terrific! Makes the entire process seamless. What do you dislike? Can't really think of anything. It's that good. What problems are you solving with the product? What benefits have you realized? Again onboarding. Before I would send forms in an email, hope the candidate received, hoped some more that they would complete correctly, then crossed fingers they would actually return them. Now, it's wonderful! I fill in name and ...

The easiest product to work with & the easiest people to work with - You'll LOVE it.

What do you like best? Easy to implement, easy to use, easy to get help. What do you dislike? I truly can't think of anything I do not like. Recommendations to others considering the product: We implemented the payroll first, then timekeeping, then other modules, one at a time. But, in retrospect, each went so well we could have easily made the switch all at one time. We had fewer than 50 employees at the time, so that is one consideration and only two people worked on the ...

Wonderful Product

What do you like best? Paylocity is very user friendly, which for our staff is a very big deal. They had things ready for the PPP loans way ahead of any other products and made it very easy for us. What do you dislike? There are no downsides. xxxxxxxxxxxxxxxx What problems are you solving with the product? What benefits have you realized? Payroll and HR.

Ease of use

What do you like best? The HR portion keeps everything organized What do you dislike? The reporting feature is too complicated Recommendations to others considering the product: This system is very organized and helps streamline a lot of processes. What problems are you solving with the product? What benefits have you realized? The flow of onboarding is much easier. I am able to make notes ahead of time for next weeks payroll to help cut down on any errors.

User Friendly and Client Focused

What do you like best? Paylocity listens to the client's needs and builds its platform around them. They are a pleasure to work with and make you feel like you are part of their team! What do you dislike? Nothing! I have never had an issue that hasn't been handled swiftly and thoughtfully. Recommendations to others considering the product: Know what you want and don't be afraid to ask. Paylocity will try their best to make it work for you. What problems are you solving ...

Great Customer Service Hands on Approach

What do you like best? The integration team and current customer service have been amazing with work with. They're knowledgeable, helpful and very efficient. All questions have gone answered and resolved in appropriate time. It's a great to have a program accessible nationwide so that our remote employees can access any and all of their information. The ability to track timekeeping on the app is very helpful during these unprecedented times. What do you dislike? The user app and ...

Why you should switch from your current Payroll service to Paylocity!

What do you like best? The ease of working in the program. The data you need is easy to find and understand. Nothing is difficult to figure out. It is easy to solve problems on your own with the robust learning library within the system. What do you dislike? My only pain point would be reporting. The library of available reports there is so much a business can chose from. When you need a specialized report it makes obtaining this data difficult or unable to receive. ...

Paylocity has been a life-saver for our small-business

What do you like best? I like the available training and that we have a dedicated representative that can help us in a pinch. What do you dislike? I don't like how vacation and other PTO doesn't clear on the date our company has arranged. For example, an employee in our company is supposed to get their new vacation balance on their anniversary date. Paylocity clears the employee's vacation balance on the next check date which could be the difference between the employee securing a ...