Paylocity Web Pay Reviews in October 2026: User Ratings, Pros & Cons

The Whole Package

What do you like best? Customer service is excellent! Options for all of our HR needs in one system. Progressive technology. What do you dislike? Had trouble getting time off accruals set up accurately. What problems are you solving with the product? What benefits have you realized? Time and Attendance Minimizing paper documentation Automating processes Engaging employees Applicant tracking and recruiting

Paylocity Review

What do you like best? Paylocity support is always there, even for help with small things. They have also been a blessing when helping with all the new legislative changes happening due to COVID. They always supply ample information, and provide additional resources for extra help. What do you dislike? Employees sometimes have trouble logging in. Paylocity has made resetting passwords easier, however sometimes it is not very user friendly. Recommendations to others considering ...

Paylocity is GREAT!

What do you like best? I like the ease and comfortable view of paylocity. What do you dislike? I wish the mobile app allowed for more interaction similar to the website. What problems are you solving with the product? What benefits have you realized? I wish there were more reports with paylocity, but I do like how the company will try to create anything which is asked.

Excellent!!

What do you like best? WE have 3 locations operating as separate companies but we are able to use Company Set with Admin access to each. Paylocity has allowed customization to each location under one platform. What do you dislike? Sometimes the customization we are looking for isn't available just yet. However they do send the suggestions to product development for possible future enhancement. Recommendations to others considering the product: Go through the demo and ask ...

Paylocity is a valuable tool for any company

What do you like best? I appreciate Paylocity's willingness and desire to provide a cutting edge product. They work hard to meet the needs of their customers. What do you dislike? Although the product is very customizable, I still find myself needing to customize it more. I wish there was more flexibility here. What problems are you solving with the product? What benefits have you realized? Paylocity has allowed us to offer a streamlined, custom onboarding experience that ...

Paylocity is great to use and very easy to customize! It's very easy for employees to use.

What do you like best? The ease of navigation within the system. What do you dislike? There isn't really anything that I dislike. Recommendations to others considering the product: I would highly recommend Paylocity. What problems are you solving with the product? What benefits have you realized? Will be adding the Onboarding feature and this will help with efficiency within the department.

Easy to Use, Effective System

What do you like best? I have used a number of payroll systems over the years, and Paylocity is by far my favorite system to use. It is intuitive and easy to work with. If I have a question, I am able to get a quick response from my account manager or a customer service team member. Paylocity invests in their products and are always looking to improve the software. I love that they are committed to listening to customer feedback and value the input from the end users. What do you ...

Been with Paylocity since 2014!

What do you like best? I love the layout of Paylocity's user platform and the quick customer service. Every representative is knowledgeable of every aspect of Paylocity which is great so you aren't transferred to multiple people to get an answer. The platform meets our ISO security requirements. The ability to make customized security access roles for individuals who need specific information for all employees. What do you dislike? They have a ton of 180 integrations with other ...

Paylocity Review

What do you like best? Service is available on phone immediately What do you dislike? Response times to complicated questions. What problems are you solving with the product? What benefits have you realized? We are able to process payroll, manage benefits, track time, and other things all in one system.

Best Payroll Company & Easiest to Use!

What do you like best? Paylocity is by far the best payroll platform I have used. They have excellent customer service that are skilled in various areas to help you truly customize your platform and how you use it. They are extremely knowledgeable in compliance and payroll laws. They are quick to resolve any issue you may have. The functionality of the system is well thought out and easy to use for your HR & Payroll teams, Managers and employees. Paylocity is light years ahead of their ...