Paylocity Web Pay Reviews in October 2026: User Ratings, Pros & Cons

Paylocity - Basic and Advanced report writer webinars at the Elevate virtual conference

What do you like best? Heading toward year end in first year on Paylocity payroll. Highly configurable reporting will help us through open enrollment, year-end, and forecasting. Pay runs and additional batches are easily processed. Our entire PTO request, approval, and tracking process is completed within the Paylocity system - no more email and excel tracking ! !The Paylocity Client News email provides what we need to know - and what we need to do - as new benefit and tax legislation ...

I am a huge fan of Paylocity! It is hands down the best HCM/Payroll platform I have ever used.

What do you like best? The biggest benefit with Paylocity is their philosophy on co-creation. They truly are a partner in the all things HR and payroll. Paylocity is interested in our feedback and they listen and make the improvements. You can't ask for anything more! What do you dislike? I honestly cannot think of anything that needs to improve. Paylocity is fantastic! Recommendations to others considering the product: Make the switch and use as many of their workspaces ...

Best System, Best Service

What do you like best? What is most helpful with Paylocity is that the different modules talk to each other fairly well. For example, all of the demographic/employment info put in Onboarding transfers over to Web Pay and then launches the new hire enrollment in Web Benefits. This greatly reduces the amount of data entry into different parts of the system. I also find that the PEAK articles with the knowledge base are also very helpful. There are so many times where I had a question and ...

First year of Paylocity

What do you like best? Paylocity offers you the needed support during your transition to their project suite. They are there to listen and help. Even if the road is bumpy or takes a wrong turn, they stop and listen and guide you back on track. Customer Support Teams are the very best. They really are a phone call away. Resolution is their goal and they make sure it happens. We would be lost with out them. What do you dislike? When something changes that was once working and ...

I was looking for a payroll and HR system that made sense and was easy to use, Paylocity exceeds!

What do you like best? Paylocity's ease of use and toggling between Payroll and HR is so easy, that's what sold me on it! The Time and Attendance works very well also. I am a current user of the HR, Payroll, FSA, Time and Attendance modules and soon to purchase the Applicant Tracking and Onboarding modules. What do you dislike? Really there isn't much. Every issue or new process we have added has been handled very smoothly. My questions are always answered and I have been very ...

Great Product/Great Customer service

What do you like best? What I really like about Paylocity is easy it is to do business with them. The products make sense and their customer service is great. What do you dislike? Have to use 3rd party for Canada Payroll. Recommendations to others considering the product: Take the time and ask every question you can. What problems are you solving with the product? What benefits have you realized? We have seen more engagement and empowerment of employee ...

I have a very positive experience with Paylocity. It's one of the best HCM systems I've used.

What do you like best? I like that they listen to the customers and design solutions to help us. The products are always improving and staying on top of trends so the systems and process doesn't get obsolete. What do you dislike? Sometimes new systems or process gets updated and I don't have the time to stay up to date on enhancement notices. Recommendations to others considering the product: Paylocity is a serious HCM product and you won't be disappointed. What ...

Easy To Use and Innovative

What do you like best? Paylocity is straight forward and east to use What do you dislike? There are times where reporting in HR & Payroll are ran and are blank What problems are you solving with the product? What benefits have you realized? Paylocity has great ACA tracking and lots of great ways to integrate between different modules to make HR work a lot more efficient

Ease of use, communication, and getting what you pay for

What do you like best? The work that Paylocity puts in to engage their clients with the platform. Ongoing training opportunities, an always informative show, and stellar communication throughout the conferences really help clients stay on the cutting edge of the ever-evolving product. What do you dislike? Occasionally communication breaks down when we have integration issues with other platforms. Additionally, being our company's accountant I would like to be able to pull reports ...

Director of Employee Engagement

What do you like best? Payroll and Benefits are very user friendly What do you dislike? PTO accruals are difficult with two seperate time off calendars for hourly and salary employees What problems are you solving with the product? What benefits have you realized? Benefits are saving employee documents with paylocity versus paper copies