Paylocity Web Pay Reviews in October 2026: User Ratings, Pros & Cons

500 Employee Company

What do you like best? We are a mid sized to large company and find that the flexibility and customization of Paylocity to be extremely helpful. What do you dislike? Nothing to say of note -- the company has been able to meet any concerns that we may have. Recommendations to others considering the product Make sure you understand your companies needs before starting. This will make the process go smoother What business problems are you solving with the product? What benefits have ...

New Employer with Paylocity

What do you like best? I love that things are always changing - that the platform has the resources and is also excited about continuously expanding their boundaries. It's one of the things that drew me to Paylocity of all the other platforms. What do you dislike? I dislike how burdened some of the screens feel and the time off - it's inconsistent between WebTime and WebPay - self servivce Recommendations to others considering the product Ask questions - don't be afraid to be ...

Great Customer Service and Customization with Tiny Issues

What do you like best? I love the level of customer service I receive, both the speed and the dedication to taking care of company issues. (We have great Reps at Paylocity, Angel and Anna! I also love that I have the ability to build most of what I need and can be a real system power user. My favorite thing is that we feel our company has a voice with Paylocity, when we give a suggestion or enhancement request it is heard and addressed. What do you dislike? I dislike that there are ...

great experience, great customer service

What do you like best? Customer Service is one of the great things. there us always someone available to help unlike other payroll companies I used. Report write is fun to use and very helpful What do you dislike? two step verification for non tech savy employees I wish that the data insight graphs ans pie charts can be also used in report writer. data insight is a great visual but when it is only used for demographics it becomes limited What business problems are you solving ...

Great HR tools in one place

What do you like best? I like the interfaces, the 360 degree portals, and the ease of use of the portals. I like that our hiring, on boarding and payroll are seamless and paperless. Our department of 2 now spends significantly less time on manual and duplicating tasks. What do you dislike? The HR functions took longer to set up then we hoped because of several changes in staff working on them for us. What business problems are you solving with the product? What benefits have you ...

Surprisingly Positive!

What do you like best? The module implementation teams are amazing! Each team member is so knowledgeable and patient, it made for the best experience. Since then, Paylocity has shown the commitment to enhance the products and listen to the needs of its customers. Always reminding us that we made the right choice of HRIS system and company! What do you dislike? Sometimes the response time from our Account Manager didn't match the urgency that we felt. We have learned that one individual ...

Thoroughly have enjoyed everything.

What do you like best? I like how helpful and informative the Paylocity personnel are. If they don't have the answers they make sure you are introduced to someone that might. They are also wiling to follow up with you after the conference to make sure all things are good to go. I have really enjoyed having Angel Weatherspoon as my account manager. She is prompt and will keep going until the answers are found. As for using Paylocity, I think that the program is very user friendly. ...

paylocity is the best

What do you like best? the inclusiveness, and all the options that is offered. i really love this system as it is so great in keeping all hr, payroll, and other confidential information in one portal What do you dislike? not as user friendly as it could be, improve where the webtime supervisors can easily find where to go. also allow in recruiting to search for applicants names. What business problems are you solving with the product? What benefits have you realized? getting rid of ...

Paylocity Conference

What do you like best? Love the upbeat environment that Paylocity creates at this conference. Makes the attendee excited for the future! What do you dislike? If not originally registered, its hard to get into sessions that you may hear more about during the conference and would like to attend but they are full. Recommendations to others considering the product Paylocity gives us an user friendly tool for not only payroll but gives us an intranet platform. Love how the products ...

Paylocity is the best!!

What do you like best? The thing that I like best is that Paylocity is very user friendly and they listen to their customers! The staff is very helpful and willing to explain things to us. They have great customer service and great wait times. What do you dislike? There is nothing that I dislike about Paylocity. EVerything is user friendly and the staff is always willing to help when needed. Recommendations to others considering the product Best choice you will ever make! It will ...