Paylocity Web Pay Reviews in July 2026: User Ratings, Pros & Cons

Paylocity helps with the basics of HR and Payroll, and helps with new things as well.

What do you like best? I like Paylocity because it will remind me of things I don't always think about. With the new innovations coming up, it is easy to see that they have their clients best interests at hand, and cares about making processes easier for them. What do you dislike? Nothing major, just little things like running a few different reports that miss some necessary information. I don't always have time to play around with or manipulate an entire report to meet my exact ...

I love Paylocity

What do you like best? The ability to have everything HR related in one system. Everything happens in real time. The easy use of the employee portal and the mobile app. The ease of the payroll process. What do you dislike? The reporting section in Web Time is not built out as well as the reporting section in Web Pay. FMLA tracking is a very manual process. What business problems are you solving with the product? What benefits have you realized? Recently we started using the expense ...

Paylocity has been a great tool for streamlining our payroll and HRIS processes.

What do you like best? I like that the web-based features allow me to access our account from any location with internet access. It has given me more freedom to complete my work while travelling and to access information as needed. Employees can also access their information from any location as well. We have 189 employees, 8 locations and are spread out across 2 states so I appreciate having a tool to communicate with all the employees at all locations. The mobile app has been a great ...

Overall

What do you like best? Entering payroll batches: ability to create batches and merge them with the time import batches. Saves times and I can enter info at my leisure. Report Writer: love the ability to create my own reports and get the data I need. Direct deposit and taxes: have the ability to change and adjust anytime Dashboard created by our team is a great shortcut to everything we need from benefits, to pay stubs, to news of things going on at the company What do you ...

Payroll Manager

What do you like best? Online time cards filtering into payroll. Reports that I can run narrowing information down. What do you dislike? In WebPay, when entering the payroll manually, you don't have short key functionality (i.e. F10 etc Recommendations to others considering the product Definitely review the demos and have open communication with your sales rep. We have had many customizations made for our company and things have worked out very well. What business problems are you ...

Paylocity makes it possible for us as a small company to integrate several processes of payroll/HR.

What do you like best? I like the access employees have to manage their punches, time off requests, paystub printing, etc with the mobile app. It really saves us time and allows us to be more of a reviewer and to catch errors. What do you dislike? With the newer items, it seems like Paylocity does a lot, but not everything we need, forcing us to rely on outside work-arounds still. It takes Service a long time to respond, and often takes multiple emails to resolve issues. ...

Good system with potential to be great.

What do you like best? Document storage, great way to store and share documents with the right people regardless of where they are. Weblink, great tool for mass updates. Data Insights, great tool for sharing visual metrics with leadership. What do you dislike? First tier of customer service is not the best. I don't expect them to know everything but in general they need to show more initiative in finding answers and solutions. Often i receive an abrupt "no, we cant do that. do ...

New clients

What do you like best? I like that people seem willing to assist and the support for the product has been positive. What do you dislike? The functionality of the system is not great, I don't like that initially we were told that the ATS which partners with paylocity is making our recruiting and onboarding more complicated then it needs to be. I would have liked for paylocity to have developed a mass scheduling tool for their recruitment product and then ideally we could have everything ...

It was alright

What do you like best? All the workers were very nice and helpful. Some of the session were informational- but disappointment but a couple others. What do you dislike? Felt like there should be a level for each of the session. I attended session that I thought would be more theory or in depth- and they were just how to set-up the tool. If it was just a demo I wish it would of said demo in the session. Did not like how certain session were full- or how all the sessions I wanted to ...

Job more simpllistic

What do you like best? I can track employees time off and also pull reports to distribute to managers. The Onboarding process interfacing with Clearcompany where applicants apply for positions within my organization connecting so new hires are then moved over to the onboarding process. What do you dislike? The report writer isn't user friendly. I have a difficult time creating reports by the information that is needed to build. The scheduler as well isn't that easy to build schedules ...