Paylocity Web Pay Reviews in October 2026: User Ratings, Pros & Cons

Evan's Review

What do you like best? I like how user friendly the system is! As an individual who grew up with a computer, they layouts of the system flow nicely. What do you dislike? The system is challenging for people who did not grow up with computers to learn. When we "went live" with Paylocity, I found myself needing to create user guides for my team members who were struggling - something that would've been awesome if Paylocity had them ready to go (for things such as processing payroll, etc. ...

Amazing Implemention

What do you like best? Paylocity has been accmodating from our implemention to 4 years later. They helped us get our home grown payroll system into thiers quickly and easily. They did most of the work!! 4 years later they are still able to help us get exaclty what we need - just call and they walk us through it! What do you dislike? Nothing! Everything I've told them I needed they either had or helped me create. Recommendations to others considering the product Paylocity is ...

New client review

What do you like best? Report writer function is great to be able to customize different reports and items specific to your company. Client services are very helpful and always reachable. What do you dislike? In paylocity, the most simple tasks seem to have too many steps. For example, to promote someone to a supervisor it takes about five different steps between assigning new employee, giving webtime access, creating webtime group, etc. Coming from a PEO it is really hard to manage ...

It was alright

What do you like best? All the workers were very nice and helpful. Some of the session were informational- but disappointment but a couple others. What do you dislike? Felt like there should be a level for each of the session. I attended session that I thought would be more theory or in depth- and they were just how to set-up the tool. If it was just a demo I wish it would of said demo in the session. Did not like how certain session were full- or how all the sessions I wanted to ...

New clients

What do you like best? I like that people seem willing to assist and the support for the product has been positive. What do you dislike? The functionality of the system is not great, I don't like that initially we were told that the ATS which partners with paylocity is making our recruiting and onboarding more complicated then it needs to be. I would have liked for paylocity to have developed a mass scheduling tool for their recruitment product and then ideally we could have everything ...

Good system with potential to be great.

What do you like best? Document storage, great way to store and share documents with the right people regardless of where they are. Weblink, great tool for mass updates. Data Insights, great tool for sharing visual metrics with leadership. What do you dislike? First tier of customer service is not the best. I don't expect them to know everything but in general they need to show more initiative in finding answers and solutions. Often i receive an abrupt "no, we cant do that. do ...

Application Pros & Cons

What do you like best? I love the automation of Paylocity especially the ability to use a mobile app! What do you dislike? A few of the payroll functions have been limited in their ability to produce the information that is required for a seamless payroll process. Recommendations to others considering the product Use the training at implementation to its fullest! What business problems are you solving with the product? What benefits have you realized? We have been able to ...

Paylocity has been a great tool for streamlining our payroll and HRIS processes.

What do you like best? I like that the web-based features allow me to access our account from any location with internet access. It has given me more freedom to complete my work while travelling and to access information as needed. Employees can also access their information from any location as well. We have 189 employees, 8 locations and are spread out across 2 states so I appreciate having a tool to communicate with all the employees at all locations. The mobile app has been a great ...

Paylocity helps with the basics of HR and Payroll, and helps with new things as well.

What do you like best? I like Paylocity because it will remind me of things I don't always think about. With the new innovations coming up, it is easy to see that they have their clients best interests at hand, and cares about making processes easier for them. What do you dislike? Nothing major, just little things like running a few different reports that miss some necessary information. I don't always have time to play around with or manipulate an entire report to meet my exact ...

Great Software centered around the principle of self service

What do you like best? The software allows for a high level of self service so we can solve our own issues. Training/Documentation is the best of any software i have ever used. What do you dislike? Not always notified of new features. Some features are not intuitive. More engagement on new features from our software rep. Recommendations to others considering the product Don't underestimate the need for self service. Also, the competitors dont have the culture to retain staff like ...