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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 581-590 out of 3426

A

Anonymous

10/26/18

4 out of 5

Strong and solid, but not too user friendly

What do you like best? it is a great software for your CRM, with a lot of potential. I would recommend it for any medium or big business. What do you dislike? The interface it's not too user friendly. It is quite expensive to customize the system the way you like it. What business problems are you solving with the product? What benefits have you realized? CRM, ecommerce. It is quite easy to have all the info from your users; you can get all their history and interactions with your ...

Read more

A

Anonymous

10/26/18

4 out of 5

Strong and solid, but not too user friendly

What do you like best? it is a great software for your CRM, with a lot of potential. I would recommend it for any medium or big business. What do you dislike? The interface it's not too user friendly. It is quite expensive to customize the system the way you like it. What business problems are you solving with the product? What benefits have you realized? CRM, ecommerce. It is quite easy to have all the info from your users; you can get all their history and interactions with your ...

Read more

A

Anonymous

10/25/18

3.5 out of 5

Pardot works for Marketing Automation

What do you like best? Pardot is great for lists, segmentation, marketing automation and email marketing. What do you dislike? Sometimes it isn't the most user friendly. I also am not a fan of the contract they put us on. What business problems are you solving with the product? What benefits have you realized? It helps us to track prospects and reach them in the most effective way.

A

Anonymous

10/25/18

3.5 out of 5

Powerful tools but difficult to track and get results

What do you like best? Ability to target digital contacts and send curated messaging to different contact types What do you dislike? It's difficult to efficiently track results and get feedback on how campaigns are performing Recommendations to others considering the product Don't skip out on the accelerators. You need to learn how to use it properly to take advantage of its power What business problems are you solving with the product? What benefits have you realized? Tracking ...

Read more

A

Anonymous

10/25/18

3.5 out of 5

Powerful tools but difficult to track and get results

What do you like best? Ability to target digital contacts and send curated messaging to different contact types What do you dislike? It's difficult to efficiently track results and get feedback on how campaigns are performing Recommendations to others considering the product Don't skip out on the accelerators. You need to learn how to use it properly to take advantage of its power What business problems are you solving with the product? What benefits have you realized? Tracking ...

Read more

A

Anonymous

10/25/18

3.5 out of 5

Pardot works for Marketing Automation

What do you like best? Pardot is great for lists, segmentation, marketing automation and email marketing. What do you dislike? Sometimes it isn't the most user friendly. I also am not a fan of the contract they put us on. What business problems are you solving with the product? What benefits have you realized? It helps us to track prospects and reach them in the most effective way.

A

Anonymous

10/24/18

4 out of 5

Keeping Track of Email Blasts

What do you like best? I love the fact that Parot sends notifications to your inbox when an item has been viewed and clicked on. What do you dislike? The flooding of emails you get with each email blast we do What business problems are you solving with the product? What benefits have you realized? It also helps us keep track of who we need to follow up with by connecting it to Salesforce Tasks

A

Anonymous

10/24/18

4 out of 5

Keeping Track of Email Blasts

What do you like best? I love the fact that Parot sends notifications to your inbox when an item has been viewed and clicked on. What do you dislike? The flooding of emails you get with each email blast we do What business problems are you solving with the product? What benefits have you realized? It also helps us keep track of who we need to follow up with by connecting it to Salesforce Tasks

A

Anonymous

10/23/18

3.5 out of 5

Great drip campaigns and a solid solution to find warm leads

What do you like best? What I like best is the drip campaigns. They allow us to use an "if and then" style approach when targeting prospects. When a certain person clicks an email a certain amount of time, it triggers our team to contact them. What do you dislike? My dislike would be the complexity when using these campaigns. They work very well when completed, but can be difficult to get up and running with no prior background on the tool. Recommendations to others considering the ...

Read more

A

Anonymous

10/23/18

3.5 out of 5

Great drip campaigns and a solid solution to find warm leads

What do you like best? What I like best is the drip campaigns. They allow us to use an "if and then" style approach when targeting prospects. When a certain person clicks an email a certain amount of time, it triggers our team to contact them. What do you dislike? My dislike would be the complexity when using these campaigns. They work very well when completed, but can be difficult to get up and running with no prior background on the tool. Recommendations to others considering the ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].