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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 571-580 out of 3426

A

Anonymous

10/30/18

4 out of 5

Pardot does what it is supposed to do.

What do you like best? It's very intuitive and easy to manage and create email campaigns. What do you dislike? It does not have a very good design studio. What business problems are you solving with the product? What benefits have you realized? We are using it to make forms on landing pages, managing email campaigns, and other marketing features.

A

Anonymous

10/30/18

5 out of 5

Great Automated Marketing Tool

What do you like best? Ease of use, integration with Salesforce, intuitive, great user interface and it is cloud based. It is very cool! What do you dislike? Not much here to dislike. We are a SalesForce driven organization and this product is built on the SalesForce platform. Its a great marketing tool Recommendations to others considering the product Pardot has great social media management, search marketing, and even some customer relationship management (CRM modules. Ideal if ...

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A

Anonymous

10/30/18

4 out of 5

Pardot does what it is supposed to do.

What do you like best? It's very intuitive and easy to manage and create email campaigns. What do you dislike? It does not have a very good design studio. What business problems are you solving with the product? What benefits have you realized? We are using it to make forms on landing pages, managing email campaigns, and other marketing features.

A

Anonymous

10/30/18

4 out of 5

Why I would recommend that you use Pardot

What do you like best? Pardot has revolutionize the way our organization looks at email communication and automation allowing us to see the full frontal view of our interaction with all of our customers What do you dislike? The learning curve is figuring out how to directly apply all of the tools and part add to our organization has been difficult but we are now well on our way to figuring out the best use of the tool in organization Recommendations to others considering the product ...

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A

Anonymous

10/30/18

4 out of 5

Pardot

What do you like best? I love the ability to set up drip campaigns! I use this feature all the time and it's very intuitive. I can just copy email formatting from previous campaigns. What do you dislike? I find that the prospect list sorting can be a little confusing and unorganized. I hate that to download a list of prospects, I have to wait for Pardot to email it to me. Recommendations to others considering the product I'm not sure if you can use Pardot without SalesForce, but we ...

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A

Anonymous

10/30/18

4 out of 5

Why I would recommend that you use Pardot

What do you like best? Pardot has revolutionize the way our organization looks at email communication and automation allowing us to see the full frontal view of our interaction with all of our customers What do you dislike? The learning curve is figuring out how to directly apply all of the tools and part add to our organization has been difficult but we are now well on our way to figuring out the best use of the tool in organization Recommendations to others considering the product ...

Read more

A

Anonymous

10/29/18

3 out of 5

Not as well integrated to SFDC as one would hope

What do you like best? Pretty powerful tool with robust abilities for lead management, triggered campaign workflows etc. What do you dislike? Not nicely integrated to Salesforce SalesCloud as we had hoped. Also doesn't have a nice WYSIWYG interface for building emails and forms. Recommendations to others considering the product Don't purchase this because of it's tight integration with SalesCloud. Other products are just as well integrated, cost less and might be better suited. ...

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A

Anonymous

10/29/18

3 out of 5

Not as well integrated to SFDC as one would hope

What do you like best? Pretty powerful tool with robust abilities for lead management, triggered campaign workflows etc. What do you dislike? Not nicely integrated to Salesforce SalesCloud as we had hoped. Also doesn't have a nice WYSIWYG interface for building emails and forms. Recommendations to others considering the product Don't purchase this because of it's tight integration with SalesCloud. Other products are just as well integrated, cost less and might be better suited. ...

Read more

A

Anonymous

10/29/18

5 out of 5

Much simpler than Marketo or Eloqua

What do you like best? I'm a relatively new user to Pardot (have used Marketo and Eloqua before but have to say that it's very simple to use. After a couple of days using it, the interface and features are pretty much self explaining. I didn't require too much training for the basics What do you dislike? Even though it's a Salesforce product, we do have sync issues sometimes and support is only good if you have the premier package. Recommendations to others considering the product ...

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A

Anonymous

10/29/18

5 out of 5

Much simpler than Marketo or Eloqua

What do you like best? I'm a relatively new user to Pardot (have used Marketo and Eloqua before but have to say that it's very simple to use. After a couple of days using it, the interface and features are pretty much self explaining. I didn't require too much training for the basics What do you dislike? Even though it's a Salesforce product, we do have sync issues sometimes and support is only good if you have the premier package. Recommendations to others considering the product ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].