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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 1171-1180 out of 3426

A

Anonymous

12/13/17

2 out of 5

Not very nimble . Restricted landing pages

What do you like best? Scoring. It is similar to that of eloqua which was better What do you dislike? Archaic - the platform seems outdated to me What business problems are you solving with the product? What benefits have you realized? Mass customer communications and lead gen

A

Anonymous

12/13/17

4 out of 5

Pardot Review

What do you like best? Ease of use for automated, templated HTML email campaigns. What do you dislike? WSIWYG editor. HTML emails must be edited in actual HTML - the WYSIWYG editor can break templates and tables. But that issue is minor overall. Recommendations to others considering the product This platform integrates fairly seamlessly with Salesforce, allowing our sales and lead gen team to tag prospects and marketing to communicate with them easily. What business problems are ...

Read more

A

Anonymous

12/13/17

4 out of 5

Pardot Review

What do you like best? Ease of use for automated, templated HTML email campaigns. What do you dislike? WSIWYG editor. HTML emails must be edited in actual HTML - the WYSIWYG editor can break templates and tables. But that issue is minor overall. Recommendations to others considering the product This platform integrates fairly seamlessly with Salesforce, allowing our sales and lead gen team to tag prospects and marketing to communicate with them easily. What business problems are ...

Read more

A

Anonymous

12/13/17

4 out of 5

Highly Functional E-marketing

What do you like best? I love the variety of options in creating dynamic marketing programs, from custom emails to landing pages, I am always finding new ways to use Pardot on a daily basis. I also love how easily it communicates with our CRM. What do you dislike? I don't like that the old templates are not compatible with Outlook, so I am now having to recreate those templates. I wish there was an easier way to update the template. Recommendations to others considering the product ...

Read more

A

Anonymous

12/13/17

4 out of 5

Highly Functional E-marketing

What do you like best? I love the variety of options in creating dynamic marketing programs, from custom emails to landing pages, I am always finding new ways to use Pardot on a daily basis. I also love how easily it communicates with our CRM. What do you dislike? I don't like that the old templates are not compatible with Outlook, so I am now having to recreate those templates. I wish there was an easier way to update the template. Recommendations to others considering the product ...

Read more

A

Anonymous

12/13/17

3.5 out of 5

Great product, a lot of front end work but worth it in the end

What do you like best? Ability to track a users IP, analytics, functionality What do you dislike? How we basically had to design, code and build everything from scratch- in mailchimp there were user friendly templates What business problems are you solving with the product? What benefits have you realized? ability to feed our leads drip content, qualify them, execute on growing our business

A

Anonymous

12/13/17

3.5 out of 5

Easy to use

What do you like best? My last MA platform was quite buggy and Pardot is not at all. It's a pleasant user experience. What do you dislike? Tried to join 'office hours' once and they just ended when the time was up even though there were a dozen people in the queue. What business problems are you solving with the product? What benefits have you realized? Quality marketing automation choice. LPs and emails look good.

A

Anonymous

12/13/17

3.5 out of 5

Easy to use

What do you like best? My last MA platform was quite buggy and Pardot is not at all. It's a pleasant user experience. What do you dislike? Tried to join 'office hours' once and they just ended when the time was up even though there were a dozen people in the queue. What business problems are you solving with the product? What benefits have you realized? Quality marketing automation choice. LPs and emails look good.

A

Anonymous

12/13/17

3.5 out of 5

Great product, a lot of front end work but worth it in the end

What do you like best? Ability to track a users IP, analytics, functionality What do you dislike? How we basically had to design, code and build everything from scratch- in mailchimp there were user friendly templates What business problems are you solving with the product? What benefits have you realized? ability to feed our leads drip content, qualify them, execute on growing our business

A

Anonymous

12/13/17

3 out of 5

Simple Platform for Simple Marketing Campaigns

What do you like best? Pardot has a simple user interface. Anyone with limited marketing automation experience can navigate the platform to find historical content, edit active content or create new content. What do you dislike? The organization for distribution lists could be improved. Adding someone to testing groups and identifying users that are duplicates across lists is confusing, and a non-intuitive process. What business problems are you solving with the product? What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].