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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 1181-1190 out of 3426

A

Anonymous

12/13/17

5 out of 5

Pardot Seamless with Salesforce

What do you like best? Working in Salesforce's email system is difficult but the ability to use Pardot is very easy and seamless. What do you dislike? Pardot generally takes some time to refresh with Salesforce, and it does take a Pardot "expert" to code nicer emails in Pardot. The email system is limited. What business problems are you solving with the product? What benefits have you realized? We've been able to do campaigns with Pardot, much more easily than we did with MailChimp

A

Anonymous

12/13/17

5 out of 5

Pardot Seamless with Salesforce

What do you like best? Working in Salesforce's email system is difficult but the ability to use Pardot is very easy and seamless. What do you dislike? Pardot generally takes some time to refresh with Salesforce, and it does take a Pardot "expert" to code nicer emails in Pardot. The email system is limited. What business problems are you solving with the product? What benefits have you realized? We've been able to do campaigns with Pardot, much more easily than we did with MailChimp

A

Anonymous

12/13/17

2 out of 5

Not very nimble . Restricted landing pages

What do you like best? Scoring. It is similar to that of eloqua which was better What do you dislike? Archaic - the platform seems outdated to me What business problems are you solving with the product? What benefits have you realized? Mass customer communications and lead gen

A

Anonymous

12/13/17

3 out of 5

Simple Platform for Simple Marketing Campaigns

What do you like best? Pardot has a simple user interface. Anyone with limited marketing automation experience can navigate the platform to find historical content, edit active content or create new content. What do you dislike? The organization for distribution lists could be improved. Adding someone to testing groups and identifying users that are duplicates across lists is confusing, and a non-intuitive process. What business problems are you solving with the product? What ...

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A

Anonymous

12/13/17

4 out of 5

Great platform when you use SFDC

What do you like best? I love the marketing workflows and the fact that it is super easy to connect to salesforce CRM What do you dislike? The email builder was not very good, I prefer the drag-and-drop features of other email providers Recommendations to others considering the product Definitely get certified What business problems are you solving with the product? What benefits have you realized? Pardot is used for marketing automation, while connecting everything seamlessly to SFDC

A

Anonymous

12/12/17

3 out of 5

Developer for Pardot forms

What do you like best? The form templates and form handlers make it easier to use with the website. What do you dislike? It doesn't play well with all scripts used on the site. What business problems are you solving with the product? What benefits have you realized? Helping clients embed Pardot forms into their websites.

A

Anonymous

12/12/17

3.5 out of 5

Automated Targeting

What do you like best? I really like the ability to define targeted customer journeys and have multiple campaigns running. I also like the ability to define triggers for campaigns based on certain characteristics of Salesforce accounts/profiles. What do you dislike? Takes time to get familiar with how to use product and needed support for set up. Recommendations to others considering the product Have clear idea of requirements when making decision on whether to implement and when to ...

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A

Anonymous

12/12/17

3.5 out of 5

Easy-to-use software

What do you like best? I really like it's integrations, especially with Salesforce CRM. What do you dislike? It doesn't feature all the functionality we use to have with Marketo. Recommendations to others considering the product Make sure to really compare it with other vendors like Marketo What business problems are you solving with the product? What benefits have you realized? We're using it for email automation

A

Anonymous

12/12/17

3.5 out of 5

Automated Targeting

What do you like best? I really like the ability to define targeted customer journeys and have multiple campaigns running. I also like the ability to define triggers for campaigns based on certain characteristics of Salesforce accounts/profiles. What do you dislike? Takes time to get familiar with how to use product and needed support for set up. Recommendations to others considering the product Have clear idea of requirements when making decision on whether to implement and when to ...

Read more

A

Anonymous

12/12/17

3.5 out of 5

Easy-to-use software

What do you like best? I really like it's integrations, especially with Salesforce CRM. What do you dislike? It doesn't feature all the functionality we use to have with Marketo. Recommendations to others considering the product Make sure to really compare it with other vendors like Marketo What business problems are you solving with the product? What benefits have you realized? We're using it for email automation

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].