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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 1131-1140 out of 3426

A

Anonymous

12/23/17

1.5 out of 5

Do not recommend.

What do you like best? Not much. Pardot needs to be up to date with innovations in the understudy. What do you dislike? Supposed to sync seamlessly with salesforce and found so many issues between the two. What business problems are you solving with the product? What benefits have you realized? Tried to solve a seamless platform between salesforce and pardot. Did not come out that way.

A

Anonymous

12/22/17

0 out of 5

Makes me feel dumb when I use it

What do you like best? Straightforward integration with Salesforce What do you dislike? Menus are frustrating to use because the branching often goes 3 levels deep. Sometimes I'll make a change that won't "stick" because I didn't happen to click things in the right order (i.e. picking the reply-to email address in the email builder. There are too many objects to keep straight: automation rules vs segmentation rules (could really be one, email "templates" vs engagement studio vs list ...

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A

Anonymous

12/22/17

0 out of 5

Makes me feel dumb when I use it

What do you like best? Straightforward integration with Salesforce What do you dislike? Menus are frustrating to use because the branching often goes 3 levels deep. Sometimes I'll make a change that won't "stick" because I didn't happen to click things in the right order (i.e. picking the reply-to email address in the email builder. There are too many objects to keep straight: automation rules vs segmentation rules (could really be one, email "templates" vs engagement studio vs list ...

Read more

A

Anonymous

12/20/17

3.5 out of 5

Pardot: Salesforce integration good, marketing automation meh

What do you like best? I like that Pardot's integration with Salesforce is relatively seamless. What do you dislike? I dislike that Pardot's options for incorporating lead gen into your existing platform are kind of klunky, and you're on your own if you ever need to do anything with lead capture that requires more than a basic implementation. Recommendations to others considering the product Pardot can do what you need it to do, for the most part. It will help if your marketing ...

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A

Anonymous

12/20/17

4.5 out of 5

I love Pardot

What do you like best? This software is seriously a lifesaver. What do you dislike? Sometimes the scheduling is a bit wonky. What business problems are you solving with the product? What benefits have you realized? Marketing automation was a process pieced together before Pardot. Now we are seeing massive time and energy savings.

A

Anonymous

12/20/17

4.5 out of 5

I love Pardot

What do you like best? This software is seriously a lifesaver. What do you dislike? Sometimes the scheduling is a bit wonky. What business problems are you solving with the product? What benefits have you realized? Marketing automation was a process pieced together before Pardot. Now we are seeing massive time and energy savings.

A

Anonymous

12/20/17

5 out of 5

Easy to use marketing automation

What do you like best? For a Salesforce user, implementing and using Pardot is the simplest and easiest way to get an automation platform up and running. What do you dislike? The reporting doesn’t offer the flexibility or transparency you are accustomed to in Salesforce. Recommendations to others considering the product Pardot offers the same suite of features as competitors like Hubspot and Marketo, but the Salesforce integration is more robust, and the UI is more familiar. What ...

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A

Anonymous

12/20/17

5 out of 5

Easy to use marketing automation

What do you like best? For a Salesforce user, implementing and using Pardot is the simplest and easiest way to get an automation platform up and running. What do you dislike? The reporting doesn’t offer the flexibility or transparency you are accustomed to in Salesforce. Recommendations to others considering the product Pardot offers the same suite of features as competitors like Hubspot and Marketo, but the Salesforce integration is more robust, and the UI is more familiar. What ...

Read more

A

Anonymous

12/20/17

3 out of 5

Pardot

What do you like best? easy of use with salesforce and user friendly What do you dislike? template constraints, training is not clear What business problems are you solving with the product? What benefits have you realized? generating and closing leads

A

Anonymous

12/20/17

3 out of 5

Pardot

What do you like best? easy of use with salesforce and user friendly What do you dislike? template constraints, training is not clear What business problems are you solving with the product? What benefits have you realized? generating and closing leads

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].