9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
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Starts from $40 / Month
OnPay Reviews & Ratings
Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 51-60 out of 386
TM
tyler m.
06/04/25
What do you like best about OnPay? Payroll for a low monthly fee that allows me to run payroll whenever I want and how I want. What do you dislike about OnPay? My current scheduling software does not integrate with OnPay. Nor does it have the ability to export my payroll file in an easy-to-upload Excel doc.
AM
Anjum M.
06/04/25
What do you like best about OnPay? It's a simple system and anything I need help navigating, the Customer Service is happy to help. They've even gone above and beyond what they should have to help me. If i forgot to pay someone something, I can easily run another pay run. The employees love seeing their check right after payroll is run and using the portal to request time off. Really Customer Service is barr none and the cost fabulous!!! What do you dislike about OnPay? I haven't found ...
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VU
Verified User in Farming
05/27/25
What do you like best about OnPay? The OnPay user interface is easy to navigate and use. Onboarding was intuitive and well-designed. I was able to do most of it on my own, but OnPay Onboarding support was always ready to support when I needed it. What do you dislike about OnPay? I haven't found anything yet that doesn't work as needed.
JS
Jerry S.
05/23/25
What do you like best about OnPay? Ease of use, when I log on, my required tasks are right there in front of me. Reports for my activities are easy to find and download for reports. Customer support is excellent and easily obtainable. What do you dislike about OnPay? I really cannot think of anything that is deficient in the product.
G
GinaSP
05/13/25
Fantastic, user-friendly payroll platform
OnPay's new account team who helped me set up payroll were outstanding. Their payroll platform is user-friendly and clean and crisp. Fantastic experience thus far.
MM
Michael Moody
03/11/25
Great platform - easy set up and execellent customer service
Pricing is great and onboarding was super easy. Emily from the onboarding team was amazing.
RA
Rob Allen
03/05/25
Onpay has been an asset to my…
Onpay has been an asset to my organization with an easy to understand process and excellent support staff to guide you along the way.
TW
Tracy Wineland
02/28/25
Great customer support
The interface is easy to use and I have great control over how my staff get paid, get bonuses, and build PTO. But the best thing about Onpay is their customer service. It is outstanding. And the other great thing is how affordable they are. I was paying a lot more for Paychex and they were making mistakes. Now if mistakes are made, I only have myself to blame.
CW
Cortney Walleston
02/17/25
Easy to use and good customer service!
Onpay is the easiest back of house platform I've used and the customer service is excellent.
PP
Praxis Phronesis, Inc
02/13/25
Responsive, competent, and professional.
The team is very responsive when it comes to helping a new customer get onboarded. This was a relief to me and really made getting my payroll setup a lot less stressful.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].