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9.4

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OnPay - Payroll Software

OnPay Reviews in July 2026: User Ratings, Pros & Cons

Streamline your payroll process and save time and money.

4.95

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Starts from $40 / Month

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OnPay Reviews & Ratings

4.95

Excellent

Based on 447 ratings & 386 reviews

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Rating Distribution

Excellent

(379)

Very Good

(4)

Good

(2)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more

OnPay pros and cons

  • OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently

  • It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.

  • By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.

  • OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.

  • While great for SMBs, larger companies might find customization options less robust for complex payroll needs.

  • OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.

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Showing 61-70 out of 386

DR

Douglas Rubin

01/30/25

5 out of 5

They are a safe, affordable, easy-to-use choice.

As a CPA, I wasn't comfortable paying caregivers for my 90'ish parents "off the books." I needed a payroll company that was easy-to-use, affordable and appropriate for the 1~3 employees/contactors we might have at any one time {i.e., NOT interested in ADP or one of the big companies).3+ years later, I am enthusiastic user of OnPay because their pricing is reasonable, their interface is generally easy-to-use and actually quite rich if one needs details and multiple options, and oh yeah, ...

Read more

EJ

Edith Jonas

11/01/24

5 out of 5

No regrets

Jumping into a new company so payroll was a new experience for me. After very little research, I decided to try OnPay as our payroll program. Seven-ish years later, I have no regrets, and frankly, OnPay makes me look really good at payroll time.

JP

John Panzica, D.D.S

10/31/24

5 out of 5

OnPay

OnPay has been handling my payroll for over nine years and they are great!

GB

Glen Bradburn

10/22/24

5 out of 5

Great Support and Easy to Use

I have found OnPay very easy to use and the support has been very patient and helpful.

BT

Boston traveler

10/22/24

5 out of 5

Excellent service and customer service.

Date of experience: October 22, 2024

RA

Riverview Animal Clinic

10/21/24

5 out of 5

I have been using Quickbooks for the…

I have been using Quickbooks for the last 14 years, just started Onpay July 16th, so user friendly and love the fact that they take care of quarterly taxes.

CC

Carissa Cook

10/12/24

5 out of 5

Easy to Use and Great Customer Service

OnPay is an easy-to-use forum with incredibly helpful and respectful customer service!!

SD

Steve DeNicola

09/19/24

5 out of 5

Why I don’t look elsewhere for payroll services

We have been using OnPay for our payroll needs at our church for several years. During this time, there have been several specific things that I have needed assistance with. OnPay has a staff that is knowledgeable, attentive, and available every time I call for help. Not only does their website work exceptionally well with no glitches, but their technical support is knowledgeable and very proficient.

P

PE

09/19/24

5 out of 5

Satisfied business owner

We're a small business who have enjoyed the ease of use of OnPay for our payroll needs.

A

Amanda

09/16/24

5 out of 5

Smooth Payroll

OnPay is simple to use on a monthly basis for payroll. I can easily update employee details when needed. Best of all, the interface is user-friendly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].