9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
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Starts from $40 / Month
OnPay Reviews & Ratings
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Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 331-340 out of 386
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Anonymous
11/15/18
Simple payroll processing and easy to use
What do you like best? It is very easy to use and significantly unburdened our small business for dealing with taxing agencies. Including IRS. I also appreciate the OnPay's customer support. They seem to be always available by phone. I also really like the simplification of year-end statements (1099's and W2's being handled by Onpay. What do you dislike? Special tax situations such as child support were not obvious, but customer support guided me through set up quickly. ...
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Anonymous
11/15/18
Fantastic Payroll Company
What do you like best? I have used the service for almost 3 years, and would highly recommend it. My payroll differs every pay period, and OnPay makes it a basic fill in the blanks exercise. The portal is very easy to grasp from day one. And anytime I have questions, the online chat people are very responsive and knowledgeable, even if it is a highly technical payroll question (ie, it is not just tech people - they know payroll very well. They know their stuff. I have recommended them in ...
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Anonymous
11/15/18
Excellent Company
What do you like best? Excellent customer service, always friendly and helpful whenever I call with questions, the software is extremely easy to use and it works great!I I have now been with Onpay for a number of years now. I could not be happier and I have no plans to leave. I was previously with another company that I paid to have my payroll processed with and I now work directly with Onpay who performs the exact same service for me at a fraction of the cost. What do you dislike? I ...
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Anonymous
11/15/18
The best system for your payroll
What do you like best? I started a business and my first payroll I had one employee. When I had to pay her, I had not figure out how I was going to pay her. I was using Quickbooks and found it so confusing, I figure there had to be something easier to use and I found OnPay right away. Payroll was due in 3 days. The whole site and the way it is set up is so easy to use. I talk about OnPay all the time to new and small business owners just like me. What do you dislike? Some of the ...
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Anonymous
11/15/18
We have been customers using their payroll service for 3.5 years
What do you like best? Their website is very user friendly, everything is done on line and if we have any questions, they are always there to assist promptly. What do you dislike? I have not disliked anything about their services. What business problems are you solving with the product? What benefits have you realized? bi-weekly payroll, payroll taxes and reporting
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Anonymous
11/15/18
OnPay saves time and money
What do you like best? I like the ease of being able to simply enter weekly employee times and OnPay literally takes care of everything else. I don't have to worry about quarterly or annual payroll tax reporting at all. I have never had any major issues and only had a few questions during setup and initial use due to being a novice when it came to running a payroll. What do you dislike? There is somewhat of a learning curve to the payroll process and reporting but I suspect it is ...
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Anonymous
11/15/18
SOPA Satisfied Customer
What do you like best? Staff response quickly. The software is easy to use. Staff and taxes are easy to manage. Their direct deposit feature makes processing payroll a breeze. For my staff that works the same hours every week, the self populating makes it simple. What do you dislike? Not multiple options for check layout printing. Also the page styling changes often right when I get used to the last one, and sometimes contain a few bugs when this happens. What business problems are ...
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Anonymous
11/15/18
SOPA Satisfied Customer
What do you like best? The direct deposit function is great. For a company that all the employees work the same hours every paycheck, the autofill is very useful. What do you dislike? That the website layout changes so often What business problems are you solving with the product? What benefits have you realized? Human error and making easier for our employees to get payroll out on time with no issues
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Alice
10/02/18
A nifty little tool
PROS & CONS What are the best aspects of this product? OnPay may just be that cheaper option for payroll management. Quality is first class. Being a bookkeeper, I've been using their service for a number of clients the past few years. I like how their reporting options work. It's simple enough to follow and offers flexibility that I need. Their customer service is fantastic regardless if it's asking help through online chat or over the phone. What aspects are problematic or could work ...
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Willie
09/25/18
An excellent app bundled with great support.
PROS & CONS What are the best aspects of this product? I'm running a small startup. I've been making use of OnPay for a few years now. The app is simple to utilize and is straightforward. The greatest thing with the app is their customer support. I was able to resolve all my issues by talking to someone over online chat. Businesses out there should take a good look at OnPay. What aspects are problematic or could work better? At the moment? Nothing. I favor just about everything with ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].