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9.4

Spot Score

OnPay - Payroll Software

OnPay Reviews in May 2025: User Ratings, Pros & Cons

Streamline your payroll process and save time and money.

4.8

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Starts from $40/Month

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OnPay Reviews & Ratings

4.8

Excellent

Based on 822 ratings & 325 reviews

Rating Distribution

Excellent

(320)

Very Good

(2)

Good

(2)

Poor

(0)

Terible

(1)

Expert's Review

OnPay has consistently proven itself to be a reliable and user-friendly payroll solution, particularly suited for small businesses and nonprofits. Over the past year, customers have raved about its intuitive platform, which simplifies complicated tasks like tax filing, employee onboarding, and payroll processing. OnPay's standout feature is its exceptional ...Read more

OnPay pros and cons

  • OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently

  • It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.

  • By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.

  • OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.

  • While great for SMBs, larger companies might find customization options less robust for complex payroll needs.

  • OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.

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Showing 321-325 out of 325

11/29/17

5 out of 5

Best Customer Service Always!

What do you like best? This is my first experience owning a business and paying employees. All of it was greek to me. OnPay was and still is always patient, respectful, and most of all helpful. They stuck with me, lol with my many questions, sometimes the same ones. The price is the obvious like as well. What do you dislike? I cant think of anything. Anything that was not going right, was due to my lack of knowledge What business problems are you solving with the product? What ...

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10/26/17

5 out of 5

Great price, Great Product, Great service!

What do you like best? Great support. On the fly changes. Easy to use. What do you dislike? Holiday payroll notifications could be a little better. Recommendations to others considering the product Great easy to use Payroll service allowing on the fly changes. What business problems are you solving with the product? What benefits have you realized? Easy to use Payroll service. Have saved real money

10/16/17

5 out of 5

Great payroll service for my small business

What do you like best? We decided to go with OnPay after a negative experience with a PEO. We still wanted to find a solution with outside support for payroll and benefits, but we wanted the flexibility of customizing the product to fit our needs. I love the fee structure with OnPay. It's simple and clear with no hidden fees. What do you dislike? I wish there was a PTO service for my employees to submit their requests and management approve which automatically integrated into the ...

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10/16/17

5 out of 5

OnPay makes payroll simple

What do you like best? OnPay is an all-inclusive payroll system with great customer service. You can customize each employee's payroll and tax set up, process payroll, and employer taxes can be withdrawn and paid automatically through OnPay from bank account, with plenty of payroll tax reports available. The payroll and employer tax part of accounting is made much easier and simpler using OnPay. What do you dislike? There is nothing I do not like about OnPay. It's well worth the ...

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10/16/17

5 out of 5

Intuative website. Prompt response and resolution to tax notices.

What do you like best? Peace of mind knowing that Onpay if filing all local, state and federal taxes properly. What do you dislike? I do not dislike anything about Onpay's payroll services. What business problems are you solving with the product? What benefits have you realized? Streamlined payroll. It only takes a couple of minutes to process a payroll.