9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
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Starts from $40 / Month
OnPay Reviews & Ratings
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Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 311-320 out of 386
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Anonymous
04/02/19
online payroll for this century
What do you like best? My experience with OnPay has been great so far. Full disclosure I have only been utilizing them for three months but I run payroll weekly for four different companies so I have had quite a bit of hands on time with the platform. The system is simple to use and easy to understand. After years with ADP and depending on what they claimed was a whole 'team' of individuals handling different aspects of our processing, I am able to knock it all out on my own using OnPay ...
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Anonymous
03/30/19
Great experience with onpay
What do you like best? This was my first experience with payroll services and the team working with getting me started and follow-up support has been great! They've really made this an easy process. What do you dislike? Its been a slight learning curve to get started. What problems are you solving with the product? What benefits have you realized? I wanted to have a more professional site for my employees to receive information on their pay stubs and compensation. I also wanted to ...
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Anonymous
03/29/19
BEST ONLINE PAYROLL SERVICE!
What do you like best? We researched many options before trying out OnPay. The online interface is so user friendly and the real live customer service has been so helpful. The cost was the most competitive. We'll likely never look into another program again. We recommend OnPay to all of our business colleagues. Thank you! What do you dislike? There's nothing to dislike. I am only typing more comments, because it said that it was too short, but I have nothing negative to say. ...
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Anonymous
03/28/19
Great solution among so many others!
What do you like best? I love the simplicity of onboarding a client (or simply adding a business to Onpay. It takes a minimal amount of information and time compared to other payroll software I've used, tried to use, or have researched. What do you dislike? The ONLY issue I've run into, are some browser issues when onboarding client employees. On the positive side here, Onpay is one of the few payroll company's I have experienced that's really seeking to integrate this process ...
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Anonymous
03/28/19
#1 Payroll System On The Market
What do you like best? Ease of use, price point and assistance from customer support. From the beginning the whole team has been extremely helpful. From giving free months to showing me their office + free tshirts, etc. You would think Onpay is charging a premium and not a couple dollars a month per user. When I went to their office, the founder of the company was more than happy to take time out of his day to speak with me. I can't say that for the other payroll companies out there. ...
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Anonymous
03/06/19
Great payroll Provider with one bad experience
What do you like best? Easy to do payroll. I like the graphs. Never had issues with paying my employees What do you dislike? Some of the design is a bit inefficient. You have to click through a lot of boxes to set up multiple employees. I tried to refer a company to get the $100 amazon referral bonus and was denied because I had closed my account the other company had started using onpay. Felt cheated there. What business problems are you solving with the product? What benefits have ...
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Anonymous
01/15/19
Truly awful customer service to a client - will never refer again
What do you like best? OnPay started out great. The integration was easy and free though it took quite awhile and the instructions were not clear in some areas. Pricing is good. What do you dislike? The interface is a little clunky, startup was confusing as they kept sending "ready to run payroll" messages even though they did not have the account complete. However today a client made a simple mistake and sent her payroll through twice. She emailed OnPay to notify them of the problem. ...
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Anonymous
12/12/18
Customer Service
What do you like best? My favorite service of Onpay would be their customer service. They are super quick to answer any phone call and get an answer to your questions quickly. What do you dislike? I really do not have any issues with Onpay. They are great team and have not failed in any of the services i need. What business problems are you solving with the product? What benefits have you realized? Without Onpay our company would be stressing about all the Tax Withholding's and ...
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Anonymous
12/11/18
Lifesaver
What do you like best? The ease of the website - it's so easy to use. What do you dislike? There really isn't anything I dislike. Maybe that if I happen to split my run that taxes be one big total vs every time i complete a run but it isn't a big deal either. Recommendations to others considering the product Easy to use, friendly, no headaches or nightmares - one of my favorite websites to use and I get excited to run payroll. : What business problems are you solving with the ...
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Anonymous
12/04/18
Excellent support and Knowledge Customer Service
What do you like best? I appreciate the swiftness of responses. Responses are usually received within 24 hours during the weekdays or 1st thing Monday morning if questions were sent over the weekend. What do you dislike? The first year/time of setting up taxes and payment was a bit confusing. I made a few errors due to lack of knowledge of my part and perhaps unfamiliarity of the interface. Recommendations to others considering the product none What business problems are you ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].