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9.4

Spot Score

OnPay - Payroll Software

OnPay Reviews in May 2025: User Ratings, Pros & Cons

Streamline your payroll process and save time and money.

4.8

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Starts from $40/Month

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OnPay Reviews & Ratings

4.8

Excellent

Based on 822 ratings & 325 reviews

Rating Distribution

Excellent

(320)

Very Good

(2)

Good

(2)

Poor

(0)

Terible

(1)

Expert's Review

OnPay has consistently proven itself to be a reliable and user-friendly payroll solution, particularly suited for small businesses and nonprofits. Over the past year, customers have raved about its intuitive platform, which simplifies complicated tasks like tax filing, employee onboarding, and payroll processing. OnPay's standout feature is its exceptional ...Read more

OnPay pros and cons

  • OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently

  • It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.

  • By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.

  • OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.

  • While great for SMBs, larger companies might find customization options less robust for complex payroll needs.

  • OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.

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Showing 311-320 out of 325

11/29/17

5 out of 5

Don't worry about Payroll with these Guys on board!

What do you like best? All I need to do is print out the checks and they even remind me to do that. What do you dislike? I really don't dislike anything at this point. Recommendations to others considering the product Check them out and have a conversation before going to the next company What business problems are you solving with the product? What benefits have you realized? Not having to handle payroll taxes, forms etc.

11/29/17

5 out of 5

Great experience with OnPay for my business

What do you like best? Great customer service. Easy to use. Easy for my employees to enter in their information. Easy to understand website. Always someone available to speak with. What do you dislike? Nothing. Everything has been great and all employees have been helpful. What business problems are you solving with the product? What benefits have you realized? OnPay provides me with an easy way to pay my employees. It takes just a few minutes to process payment. They also have been ...

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11/29/17

5 out of 5

Great Little Payroll Servicd

What do you like best? OnPay may be an inexpensive payroll option, but the quality is first rate. As a bookkeeper I have use the service for several clients for several years. I love the reporting options - very flexible and easy to follow. And the customer service -both via phone and chat - is excellent! I've also been impressed with how much flexibility there is in the system. I really don't feel like I'm sacrificing ability or service. And in many ways I find the experience better than ...

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11/29/17

5 out of 5

Excellent payroll company

What do you like best? They are so personable and their customer service is the best! They do an excellent job and save my clients money at the same time. Every new bookkeeping client I work with - I recommend using On-Pay. What do you dislike? Can’t think of one thing! They are always so helpful with any question or issue that comes up What business problems are you solving with the product? What benefits have you realized? The y do my client’s payroll with no worries and it saves ...

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11/29/17

5 out of 5

Excellent and easy

What do you like best? It takes about 5 minutes to do payroll and they take care of taxes and w-2's etc. Very reasonable cost. What do you dislike? Nothing so far. This site is so easy to use and the customer support is second to none. Recommendations to others considering the product Absolutely use it! What business problems are you solving with the product? What benefits have you realized? My payroll is taken care of completely. It is ease of mind for me.

11/29/17

5 out of 5

Exactly what you’re looking for!

What do you like best? OnPay makes payroll incredibly easy! It’s exactly what I need. Quick, simple, and amazing customer support. What do you dislike? Sometimes I can have problems understanding where things are, but the OnPay staff always helps me find what I need. What business problems are you solving with the product? What benefits have you realized? Paying our unemployment insurance is so easy when OnPay does it for us!

11/29/17

5 out of 5

Perfect Payroll Solution for Small Businesses

What do you like best? OnPay makes my job a lot easier. They do all the calculations, filings, payments and reporting for me, all for an incredibly reasonable monthly fee. When I have an issue or question their online chat function comes in very handy. What do you dislike? My only complaint is that the notification emails they send to remind me of upcoming payruns don't always come on the exact right day because they don't take into consideration bank holidays. So I simply create ...

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11/29/17

5 out of 5

Great for small company

What do you like best? Easy to use and always available to help with questions we have. I have a small company and it is so nice to have help with payroll. I love that I do t have to worry about taxes or anything they take care of it all. And if I have any problems they are always there to help. What do you dislike? I have been with Onpay over a year and haven’t found anything I don’t like yet. Recommendations to others considering the product Do it they are very easy to work ...

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11/29/17

5 out of 5

Outstanding Service, Outstanding Product, Ease of Use

What do you like best? Comprehensive software that is still visually appealing, and with such simplicity of use! Outstanding customer service. Growing with the needs / demands of consumer, so I feel we will grow with them and they will continue to meet our needs. What do you dislike? Honestly, nothing to say in this regard at this time. What business problems are you solving with the product? What benefits have you realized? Everything to do with Payroll, payroll taxes, SEP / IRA ...

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11/29/17

5 out of 5

Never fails!

What do you like best? I have been using OnPay for over 2 years now. The tool is simple and easy to understand. It's a great option for small businesses to get started with. The team is very responsive and never fails to help out What do you dislike? The tool feels somewhat manual at times. The need to change the check date manually when the pay date falls on a holiday can get tricky and lead to incorrect payroll timing. Recommendations to others considering the product Just be ...

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