9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
Add to compare
Starts from $40 / Month
OnPay Reviews & Ratings
Are you using OnPay?
Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
Filter results
Sort by :
Showing 301-310 out of 386
A
Anonymous
06/25/19
Simple, and great payroll service
What do you like best? For a small business like us, it is important to have a cost effective service. OnPay meets all the criteria of what we are looking for! The customer support is readily available, and very helpful. What do you dislike? There is nothing we don't like about OnPay. You are the best!! Recommendations to others considering the product: If you are looking for a simple and convenient payroll company, OnPay is your number one choice! What problems are you solving ...
Read more
A
Anonymous
06/25/19
Awesome customer service!
What do you like best? OnPay is easy to use but if you ever do come across something that you can't figure out their customer service is par-none! The online chat style help is usually more than enough but if that doesn't work there is a full service help desk behind the scenes available via email and the follow up and responsiveness is excellent! What do you dislike? Nothing really. The reporting can be a bit tricky to figure out but that is idiosyncratic. What problems are you ...
Read more
A
Anonymous
06/25/19
Exactly what I needed.
What do you like best? OnPay does everything I need in a very uncomplicated way. Very reasonable fee. Does my payroll and taxes. Always easy to call and get a native English speaker to help. What do you dislike? I would have to sit here and think for too long to come up with something. What problems are you solving with the product? What benefits have you realized? I'm a procrastinating lazybones but with OnPay I get my payroll and taxes done on time.
A
Anonymous
06/25/19
Great customer service! Accurate and great quality work
What do you like best? I can trust OnPay to complete our payroll accurately and on time What do you dislike? I love everything about this service; it is great! Recommendations to others considering the product: Use OnPay and have confidence that your payroll is accurate and well managed. Customer service is excellent, online chat is available, tickets can be submitted for more formal help, their staff is very knowledgeable and provides excellent information to help you manage the ...
Read more
A
Anonymous
06/25/19
A great experience using OnPay
What do you like best? Really easy to use. Can input and run payroll from anywhere. Excellent customer support. Can chat online, or by phone. What do you dislike? I can't think of any downsides of use. I have used a few other payroll services and always switch my clients over to On-Pay. It just makes sense for the price point and the easy of use. Recommendations to others considering the product: You won't regret switching to On-Pay What problems are you solving with the ...
Read more
A
Anonymous
06/25/19
Vice President
What do you like best? The ease of being able to go in and take care of our payroll no matter what location I am at. It is also very easy to be able to print reports on demand. My staff really likes the option to be able to login to their own payroll file to see their payroll stub, print tax forms, and reports. What do you dislike? The on demand payroll is a bit confusing as it does not provide you the list of your employees to choose from. It isn't an intuitive feature. ...
Read more
A
Anonymous
06/25/19
A good experience.
What do you like best? I got help when I needed it - especially help setting up a new company. What do you dislike? I wish there was a way to auto-draft, rather than have to input info each month. What problems are you solving with the product? What benefits have you realized? I need to have a payroll company - this is my solution.
A
Anonymous
06/25/19
Best online payroll company
What do you like best? Best for small business I will definitely recommend onpay What do you dislike? There are not any cons using Onpay All are in favor Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? Price
A
Anonymous
06/25/19
Efficient, Economical, Easy
What do you like best? Great easy to use payroll system. I recommend to all my small business clients! What do you dislike? Occasionally have issue finding answers in help sections What problems are you solving with the product? What benefits have you realized? payroll/1099 contractor payments
A
Anonymous
04/04/19
Very Happy
What do you like best? Telephone and online chat customer service is awesome. They are fast, friendly, and knowledgeable. What do you dislike? Nothing. There is nothing I'm unhappy about. Recommendations to others considering the product: They have been great for my company. What problems are you solving with the product? What benefits have you realized? The cost savings has been great and their customer support is over the top. I had terrible service issues with my last ...
Read more
Free vendor scorecard
Evaluate OnPay objectively with the payroll software scorecard
A weighted payroll software vendor scorecard to score OnPay against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].