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9.4

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OnPay - Payroll Software

OnPay Reviews in May 2025: User Ratings, Pros & Cons

Streamline your payroll process and save time and money.

4.8

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Starts from $40/Month

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OnPay Reviews & Ratings

4.8

Excellent

Based on 822 ratings & 325 reviews

Rating Distribution

Excellent

(320)

Very Good

(2)

Good

(2)

Poor

(0)

Terible

(1)

Expert's Review

OnPay has consistently proven itself to be a reliable and user-friendly payroll solution, particularly suited for small businesses and nonprofits. Over the past year, customers have raved about its intuitive platform, which simplifies complicated tasks like tax filing, employee onboarding, and payroll processing. OnPay's standout feature is its exceptional ...Read more

OnPay pros and cons

  • OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently

  • It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.

  • By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.

  • OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.

  • While great for SMBs, larger companies might find customization options less robust for complex payroll needs.

  • OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.

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Showing 301-310 out of 325

12/08/17

5 out of 5

OnPay is a great asset to our company.

What do you like best? On pay is so easy to you/user friendly. If I ever have any issues the online chat service is quick to respond and help. Everyone is always knowledgeable and helpful. What do you dislike? The way it saves things automatically takes some getting use to. The only other issues we have had with it is the Quickbooks integration. It has been a hard to get that figured out at times. Setting up new accounts to map correctly doesn't always work properly and I have to go ...

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12/08/17

5 out of 5

I wish I'd found OnPay 5 years ago

What do you like best? The automatic payroll deposits and filing What do you dislike? Hmmm, I'd really have to dig, so nothing Recommendations to others considering the product It provides easy automated payroll processing What business problems are you solving with the product? What benefits have you realized? They automatically take care of our monthly payroll deposits and quarterly/annual filings as part of their fee. I've paid other payroll processing companies comparable ...

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12/07/17

5 out of 5

Extremely good application with exceptional customer support

What do you like best? I'm a small business and I've been with OnPay for 2 years now. I find the application to be very straight forward to use. But probably what is greatest about OnPay is their customer support. I have spoken to someone perhaps once but mostly, I can solve all my problems through an online chat experience. Highly recommend OnPay to any business. What do you dislike? Nothing. I like everything about OnPay. The only thing was that I didn't use it much this year and ...

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12/07/17

5 out of 5

OnPay Payroll System

What do you like best? Having been an OnPay customer for an extended period of time, I am pleased to say the software product is straightforward, easily, and simple. Even better is their telephone support which is personable, professional, and competent at all times. They all do a great job! What do you dislike? To date, I have not experienced any major problems. If and when I do, I will contact OnPay and I am certain they will address it correctly. What business problems are you ...

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12/07/17

4.5 out of 5

Easy and it works

What do you like best? Weekly pay reminders, and the interface is really easy to use. Onpay keeps track of the taxes and pays them on time. What do you dislike? The set up was not real straight forward, but wasn't too hard. Tech support is super. Recommendations to others considering the product I really like the software, and it sure beats doing it yourself, or paying an accountant to do it, especially if you have few employees (like myself. I really like that the state and ...

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12/01/17

5 out of 5

On Pay Payroll Program

What do you like best? I like the monthly price and the ease of use. What do you dislike? I would like to be able to input my actual check numbers on the manual checks. What business problems are you solving with the product? What benefits have you realized? On Pay has made the weekly payroll quick and easy. I like the fact that they are taking care of all the required payroll reporting also.

11/30/17

5 out of 5

Easy payroll

What do you like best? This software makes it easy to get all the payroll filings done. I don't have to be an expert. What do you dislike? Sometimes hard to find how to set up deductions and things that are not plain vanilla. Recommendations to others considering the product Use their online chat feature. It's a great way to get quick answers. What business problems are you solving with the product? What benefits have you realized? Don't have to hire an expert to run payroll, ...

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11/30/17

5 out of 5

Excellent service

What do you like best? The program is easy to use and the customer service is excellent What do you dislike? I am very happy with this product. There is nothing I dislike about it. Recommendations to others considering the product Easy to use and excellent customer service What business problems are you solving with the product? What benefits have you realized? We previously used a company for payroll. OnPay cuts the middle person and saves the company a lot of money.

11/30/17

5 out of 5

Great Service & Painless

What do you like best? Ease of use and instant support if needed. What do you dislike? I was never dissatisfied. Everything was great. Recommendations to others considering the product If your business is small and you want to spend your time on business and not payroll and forms then OnPay is a great cost effective solution. What business problems are you solving with the product? What benefits have you realized? Payroll compliance and filings.

11/30/17

5 out of 5

Great Experience

What do you like best? Product is very easy to use. Customer service What do you dislike? I do not have any dislikes for this product Recommendations to others considering the product I Would recommend What business problems are you solving with the product? What benefits have you realized? Quick and easy payroll service