9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
Add to compare
Starts from $40 / Month
OnPay Reviews & Ratings
Are you using OnPay?
Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
Filter results
Sort by :
Showing 291-300 out of 386
S
Sara
10/04/19
If I could turn back time, I wouldn't hesitate to choose this.
PROS & CONS What are the best aspects of this product? The software itself is comprehensive. I find it appealing to the eyes. It's so easy to use! Customer service is amazing! It's scalable so it grows with both the needs and demands of the consumer. I really believe we'll be able to grow with them. I also feel they can consistently meet our needs. What aspects are problematic or could work better? To be honest, everything about this software is great. There's nothing that I don't ...
Read more
UI
User in Music
09/28/19
Onpay review
What do you like best? Onpay delivers On-time payments and ease of registration. What do you dislike? Nothing is wrong with OnPay. Pay run notifications are helpful via email. What problems are you solving with the product? What benefits have you realized? None. Benefits: Prompt payment
S
Shawna
09/23/19
The best in the market—quality service and quality features too!
PROS & CONS What are the best aspects of this product? OnPay has been handling my payroll accounts for me with ease. For an affordable option, their customer service is really top-notch. They walked me through the whole set-up and they were so accommodating to me when I paid a visit to their office. They really are the best in the market! What aspects are problematic or could work better? All employees need to have an active bank account. This is quite a tall order—so, when this ...
Read more
A
Alice
09/03/19
A nifty little tool
PROS & CONS What are the best aspects of this product? OnPay may just be that cheaper option for payroll management. Quality is first class. Being a bookkeeper, I've been using their service for a number of clients the past few years. I like how their reporting options work. It's simple enough to follow and offers flexibility that I need. Their customer service is fantastic regardless if it's asking help through online chat or over the phone. What aspects are problematic or could work ...
Read more
N
Nia
08/14/19
Really impressed first-time user here!
PROS & CONS What are the best aspects of this product? I didn’t think that processing payroll was going to be this easy. Onpay has really helped out a lot in this daunting part of our business. I’m really happy with their customer service staff too! What aspects are problematic or could work better? It took me a while to get used to the processes, but I’ve come a long way since then. What specific problems in your company were solved by this product? I wanted to make sure that ...
Read more
K
Kamron
08/06/19
I can now run a one-man show thanks to this tool.
PROS & CONS What are the best aspects of this product? I got acquainted with this tool faster than most people because I handle the payroll of multiple teams with payouts at different times of the month. I haven't had any trouble with this tool so far. It has been impressive how it basically made me a capable a one-man team because of this tool. Everything has been a breeze and simple to handle the various aspect of payroll management. What aspects are problematic or could work ...
Read more
B
Braxton
07/30/19
An excellent tool backed by an excellent team.
PROS & CONS What are the best aspects of this product? They have a really helpful and efficient support team. Whatever question I have for them, they are always willing to address and/or resolve. . What aspects are problematic or could work better? I am very happy with OnPay. I can't think of anything negative to say about this tool. What specific problems in your company were solved by this product? I didn't think this was possible, but OnPay actually makes payroll processing ...
Read more
A
Anonymous
07/03/19
OnPay is Awesome
What do you like best? Ease of use. Instant chat help. Easy to understand dashboard What do you dislike? Nothing really. Everything works smoothly and is intutive Recommendations to others considering the product: It's very easy to use and if you do have a question the instant chat is very helpful. You dont have to stop and wait for a response from a help desk. What problems are you solving with the product? What benefits have you realized? I can easily do payroll myself and I ...
Read more
S
Stacy M
07/03/19
OnPay is Awesome
What do you like best? Ease of use. Instant chat help. Easy to understand dashboard What do you dislike? Nothing really. Everything works smoothly and is intutive Recommendations to others considering the product: It's very easy to use and if you do have a question the instant chat is very helpful. You dont have to stop and wait for a response from a help desk. What problems are you solving with the product? What benefits have you realized? I can easily do payroll ...
Read more
A
Anonymous
06/25/19
Outstanding Payroll service
What do you like best? I love OnPay. I've used other payroll companies and they've been nothing but hidden fees and additional expenses. You will not be their price customer service and experience. Everyone you talk to at OnPay is extremely knowledgeable. What do you dislike? I really don't have anything negative to say about this company. What problems are you solving with the product? What benefits have you realized? Had lots of issues with Iris forms prior to using OnPay I've ...
Read more
Free vendor scorecard
Evaluate OnPay objectively with the payroll software scorecard
A weighted payroll software vendor scorecard to score OnPay against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].