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9.4

Spot Score

OnPay - Payroll Software

OnPay Reviews in May 2025: User Ratings, Pros & Cons

Streamline your payroll process and save time and money.

4.8

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Starts from $40/Month

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OnPay Reviews & Ratings

4.8

Excellent

Based on 822 ratings & 325 reviews

Rating Distribution

Excellent

(320)

Very Good

(2)

Good

(2)

Poor

(0)

Terible

(1)

Expert's Review

OnPay has consistently proven itself to be a reliable and user-friendly payroll solution, particularly suited for small businesses and nonprofits. Over the past year, customers have raved about its intuitive platform, which simplifies complicated tasks like tax filing, employee onboarding, and payroll processing. OnPay's standout feature is its exceptional ...Read more

OnPay pros and cons

  • OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently

  • It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.

  • By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.

  • OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.

  • While great for SMBs, larger companies might find customization options less robust for complex payroll needs.

  • OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.

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Showing 261-270 out of 325

11/28/18

5 out of 5

Easy to use and excellent customer service

What do you like best? The chat is a great feature which connects you with a live customer service member with minimal wait time. I have always been able to get the assistance I need in a timely manner. Inputting employee's hours has also been easy, and with the platform update, it has been even easier. What do you dislike? Some reporting is not very straightforward and easy to get, but again, the chat is available and always helpful. What business problems are you solving with the ...

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11/28/18

5 out of 5

Simple to use

What do you like best? I like that it is user friendly and handles my tax payments for my business. Economical for a one person business. What do you dislike? I really cannot think of anything I dislike Recommendations to others considering the product A flat fee every month - easy to budget What business problems are you solving with the product? What benefits have you realized? My costs went down when I switched to Onpay - almost by 50%

11/28/18

5 out of 5

Inexpensive and efficient

What do you like best? ONPAY has a great interface that allows complete control over our payroll, but they also offer great service to help you get all the details right for your payroll needs. Plus the pricing is very reasonable. What do you dislike? Some of the exports to our accounting package (Sage didn’t work properly without some help. What business problems are you solving with the product? What benefits have you realized? Payroll

11/28/18

4.5 out of 5

Onpay

What do you like best? Easy to use online tool for payroll. Great customer service. What do you dislike? Nothing, really. It works well and support is there when I need it. What business problems are you solving with the product? What benefits have you realized? economical way to manage payroll, taxes, etc.

11/20/18

5 out of 5

Awesome!

What do you like best? ONPAY has taken the complexity of payroll off of my hands and allows me to focus on veterinary medicine. They are always patient with me if I have any questions. One of the best decisions I have made since starting a business. What do you dislike? There is nothing that I dislike about this service. What business problems are you solving with the product? What benefits have you realized? My main objective is practicing veterinary medicine. ONPAY allows me to ...

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11/16/18

5 out of 5

I love OnPay!

What do you like best? Really everything. Its very easy to use and flexible for all business types What do you dislike? Not really anything. In the 3 years I've been using OnPay, I haven't had ANY issues whatsoever Recommendations to others considering the product great product with great support What business problems are you solving with the product? What benefits have you realized? I use OnPay for my payroll and payroll taxes. I also get my benefits through them as well

11/16/18

5 out of 5

OnPay - Easy & Affordable

What do you like best? The website is very easy to use and pretty much self explanatory, however if you need help either the on line chat or phone are always available and so far someone has been able to help me. What do you dislike? I haven't found anything that i can actually say i dislike. Recommendations to others considering the product Give it a try. What business problems are you solving with the product? What benefits have you realized? I have only used the service for ...

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11/16/18

5 out of 5

efficient, easy to use, helpful.

What do you like best? affordable, easy to use, and helpful support that speaks English I can understand. What do you dislike? making changes to payroll is confusing and not unreliable What business problems are you solving with the product? What benefits have you realized? payroll

11/16/18

4.5 out of 5

Overall excellent service and the software definitely meets my needs

What do you like best? Whenever I have had a question, I have gotten prompt help and gotten things figured out. What do you dislike? Some of the layout of menus has been slightly annoying and maybe overdone with how things "pop in and out" based on what you click on or are hovering over. Recommendations to others considering the product Great for small business owners. Fairly simple but complete and great support. What business problems are you solving with the product? What ...

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11/15/18

5 out of 5

OnPay saves time and money

What do you like best? I like the ease of being able to simply enter weekly employee times and OnPay literally takes care of everything else. I don't have to worry about quarterly or annual payroll tax reporting at all. I have never had any major issues and only had a few questions during setup and initial use due to being a novice when it came to running a payroll. What do you dislike? There is somewhat of a learning curve to the payroll process and reporting but I suspect it is ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].