9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
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Starts from $40 / Month
OnPay Reviews & Ratings
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Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 241-250 out of 386
AU
Anonymous User
12/22/20
"Value, Ease of Use, Superior Customer Service"
What do you like best about OnPay? Software is user-friendly, intuitive and packed with features. I was even able to add workers comp. Plus, there's an option to export data directly to QuickBooks. Overall, the service is slick and best of all, it won't break the bank. Certainly the best payroll software money can buy. What sets OnPay apart is the customer service- truly above & beyond. They are SUPER responsive. The chat feature is both convenient and effective and the service reps are ...
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VR
Vinny R
11/26/20
User friendly platform. Great support team.
What do you like best? So many things are great. Their support team responds quickly. The interface is easy to use especially for small and first time business owners. The set up takes you step by step, and easy to follow instructions. It helps businesses know that they are not missing any necessary things (like taxes). What do you dislike? Nothing really. Everything about onpay a functionality and user support is good. The only thing I can’t think of is that it Can’t be used ...
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GM
Gwen M
11/26/20
Great payroll service!
What do you like best? What I like best about OnPay is how easy it is to navigate the site. It's easy to run, review, or change payroll. What do you dislike? There is nothing I have experienced that was a negative with OnPay. Recommendations to others considering the product: OnPay is a great choice for running payroll particularly for a small business! What problems are you solving with the product? What benefits have you realized? It takes care of our payroll ...
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JH
Jennifer H
11/24/20
great for small biz and first-time employer
What do you like best? Quick easy and fast. Helpful support people. This was much much better than another very large payroll provider that starts with a "P". What do you dislike? The written support materials are not sufficient in scope but the support team made up for that problem. What problems are you solving with the product? What benefits have you realized? less expensive payroll that I could manage without having to take an annoying phone call every two weeks. ...
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JS
Jonathan S
11/19/20
I Always Recommend OnPay
What do you like best? OnPay fits my business needs to a t. The few times there were any hiccups, they were right there, responsively, with a solution. I like that I can run payroll when I want to in about 2 minutes. Very convenient. And they're quarterly/annual filings have always been accurate and reliable. Very pleased with OnPay. Jonathan Stanwood What do you dislike? Nothing (But they want me to make this 50 characters, so I think I have complied.) What problems ...
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ER
Eli R
11/02/20
Great Service & Product
What do you like best? Onpay has great customer service and an easy to navigate platform. I am able to easily search for any employee and see their pay history. Onpay also has an easy export function which has been very useful. The customer service at Onpay is great, any time I need assistance or a question there is always someone available to assist me. What do you dislike? There has been nothing that I needed from Onpay that they were unable to help with. Sometimes when ...
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DD
Deborah d
10/22/20
OnPay is Awesome!!!
What do you like best? I just started using OnPay and their platform is excellent. Customer service is what is really impressive. Speak English, understands what I am saying, and provides guidance. The integration part with Quickbooks is really awesome. Works perfectly. Tax filing, benefits administration, all in one place is great. As I onboarded, their team was hands-on attentive, and very patient. You cannot beat the price point, especially that it offers an HR part to it. Now ...
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DV
Dawn V
10/05/20
Simple to use
What do you like best? That ONPAY takes care of taxes. I love the freedom of not worrying about it. If you have any questions the Online chat is amazing and quick to reply back to you. The reports you need is just a click away with all the details needed or you can customize to what you need on them. What do you dislike? I have nothing that I dislike at this time. Recommendations to others considering the product: I did do some research before choosing OnPay. The pricing ...
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DR
David R
10/05/20
Great service and support
What do you like best? Easy to use, good support and responsiveness What do you dislike? The online help content doesn't cover all scenarios Recommendations to others considering the product: Understand state registration requirements What problems are you solving with the product? What benefits have you realized? Paying my employees accurately and on time
PL
Ping L
10/01/20
Cost-effective for small business owners
What do you like best? I like most the simplistic interface and functions provided. What do you dislike? The unemployment insurance is not very clear at the beginning, which can potentially described better from the interface how to set it up properly. What problems are you solving with the product? What benefits have you realized? I used OnPay to take care of my tax filing, unemployment insurance, payroll. I have them all figured out after consulting with the OnPay ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].