spotsaas-logo
Get Listed

9.4

Spot Score

OnPay - Payroll Software

OnPay Reviews in May 2025: User Ratings, Pros & Cons

Streamline your payroll process and save time and money.

4.8

Add to compare

Starts from $40/Month

Request a Quote

OnPay Reviews & Ratings

4.8

Excellent

Based on 822 ratings & 325 reviews

Rating Distribution

Excellent

(320)

Very Good

(2)

Good

(2)

Poor

(0)

Terible

(1)

Expert's Review

OnPay has consistently proven itself to be a reliable and user-friendly payroll solution, particularly suited for small businesses and nonprofits. Over the past year, customers have raved about its intuitive platform, which simplifies complicated tasks like tax filing, employee onboarding, and payroll processing. OnPay's standout feature is its exceptional ...Read more

OnPay pros and cons

  • OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently

  • It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.

  • By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.

  • OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.

  • While great for SMBs, larger companies might find customization options less robust for complex payroll needs.

  • OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 231-240 out of 325

UI

User in Music

09/28/19

2.5 out of 5

Onpay review

What do you like best? Onpay delivers On-time payments and ease of registration. What do you dislike? Nothing is wrong with OnPay. Pay run notifications are helpful via email. What problems are you solving with the product? What benefits have you realized? None. Benefits: Prompt payment

S

Shawna

09/23/19

5 out of 5

The best in the market—quality service and quality features too!

PROS & CONS What are the best aspects of this product? OnPay has been handling my payroll accounts for me with ease. For an affordable option, their customer service is really top-notch. They walked me through the whole set-up and they were so accommodating to me when I paid a visit to their office. They really are the best in the market! What aspects are problematic or could work better? All employees need to have an active bank account. This is quite a tall order—so, when this ...

Read more

A

Alice

09/03/19

5 out of 5

A nifty little tool

PROS & CONS What are the best aspects of this product? OnPay may just be that cheaper option for payroll management. Quality is first class. Being a bookkeeper, I've been using their service for a number of clients the past few years. I like how their reporting options work. It's simple enough to follow and offers flexibility that I need. Their customer service is fantastic regardless if it's asking help through online chat or over the phone. What aspects are problematic or could work ...

Read more

N

Nia

08/14/19

5 out of 5

Really impressed first-time user here!

PROS & CONS What are the best aspects of this product? I didn’t think that processing payroll was going to be this easy. Onpay has really helped out a lot in this daunting part of our business. I’m really happy with their customer service staff too! What aspects are problematic or could work better? It took me a while to get used to the processes, but I’ve come a long way since then. What specific problems in your company were solved by this product? I wanted to make sure that ...

Read more

K

Kamron

08/06/19

4 out of 5

I can now run a one-man show thanks to this tool.

PROS & CONS What are the best aspects of this product? I got acquainted with this tool faster than most people because I handle the payroll of multiple teams with payouts at different times of the month. I haven't had any trouble with this tool so far. It has been impressive how it basically made me a capable a one-man team because of this tool. Everything has been a breeze and simple to handle the various aspect of payroll management. What aspects are problematic or could work ...

Read more

B

Braxton

07/30/19

5 out of 5

An excellent tool backed by an excellent team.

PROS & CONS What are the best aspects of this product? They have a really helpful and efficient support team. Whatever question I have for them, they are always willing to address and/or resolve. . What aspects are problematic or could work better? I am very happy with OnPay. I can't think of anything negative to say about this tool. What specific problems in your company were solved by this product? I didn't think this was possible, but OnPay actually makes payroll processing ...

Read more

07/03/19

5 out of 5

OnPay is Awesome

What do you like best? Ease of use. Instant chat help. Easy to understand dashboard What do you dislike? Nothing really. Everything works smoothly and is intutive Recommendations to others considering the product: It's very easy to use and if you do have a question the instant chat is very helpful. You dont have to stop and wait for a response from a help desk. What problems are you solving with the product? What benefits have you realized? I can easily do payroll myself and I ...

Read more

S

Stacy M

07/03/19

5 out of 5

OnPay is Awesome

What do you like best? Ease of use. Instant chat help. Easy to understand dashboard What do you dislike? Nothing really. Everything works smoothly and is intutive Recommendations to others considering the product: It's very easy to use and if you do have a question the instant chat is very helpful. You dont have to stop and wait for a response from a help desk. What problems are you solving with the product? What benefits have you realized? I can easily do payroll ...

Read more

06/25/19

5 out of 5

Vice President

What do you like best? The ease of being able to go in and take care of our payroll no matter what location I am at. It is also very easy to be able to print reports on demand. My staff really likes the option to be able to login to their own payroll file to see their payroll stub, print tax forms, and reports. What do you dislike? The on demand payroll is a bit confusing as it does not provide you the list of your employees to choose from. It isn't an intuitive feature. ...

Read more

06/25/19

5 out of 5

A great experience using OnPay

What do you like best? Really easy to use. Can input and run payroll from anywhere. Excellent customer support. Can chat online, or by phone. What do you dislike? I can't think of any downsides of use. I have used a few other payroll services and always switch my clients over to On-Pay. It just makes sense for the price point and the easy of use. Recommendations to others considering the product: You won't regret switching to On-Pay What problems are you solving with the ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].