9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
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Starts from $40 / Month
OnPay Reviews & Ratings
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Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 201-210 out of 386
HC
Harry C C
09/23/21
"On Pay representatives are very knowledgeable and responsive when you call on them for help."
What do you like best about OnPay? OnPay keeps my business payroll records in order, which is great for me because I do not have to worry about the records. What do you dislike about OnPay? I lose interest on my money subtracted out of my business account. But I do understand that OnPay has to make money in order to keep the charge for my services low. The trade-off is worth it. Recommendations to others considering OnPay: Just do it! You will not regret your decision.... What problems is ...
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AU
Anonymous User
09/23/21
"Great value, flexible service"
What do you like best about OnPay? Easy to use, cheap, helpful customer service What do you dislike about OnPay? Need 4 days to process direct deposit. Could have more PTO customization options Recommendations to others considering OnPay: I absolutely recommend using onpay. What problems is OnPay solving and how is that benefiting you? Less data entry. Employees can update their withholding through the onpay portal. Easy to use payroll processing
S
Shawna
09/21/21
The best in the market—quality service and quality features too!
PROS: OnPay has been handling my payroll accounts for me with ease. For an affordable option, their customer service is really top-notch. They walked me through the whole set-up and they were so accommodating to me when I paid a visit to their office. They really are the best in the market! CONS: All employees need to have an active bank account. This is quite a tall order—so, when this happens, I’d have to manually write a check to pay off said employee until such time that he/she would be ...
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AU
Anonymous User
07/23/21
"Need comprehensive payroll software?"
What do you like best about OnPay? Ease of use, incredible customer service! What do you dislike about OnPay? Sometimes figuring out where things are, however the awesome customer service makes up for that. Recommendations to others considering OnPay: Start here, you won't need to look further. What problems is OnPay solving and how is that benefiting you? OnPay saves me time when it comes to managing our payroll
AU
Anonymous User
06/04/21
"Does most of the work for you!"
What do you like best about OnPay? After entering the initial information required for your business, it practically does all the rest of the work for you. Calculates all the taxes and deducations, does the filing, pays your workers. All I've had to do is run payroll, which I do every other week. It is so easy. And if you run into any questions, the chat feature is right there and those responding have been very helpful. What do you dislike about OnPay? I haven't found anything I dislike ...
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SN
Susan N
05/31/21
"Quick and simple payroll that gets the job done."
What do you like best about OnPay? Setup was simple, and their online platform is easy to use and navigate. Way more user-friendly than their competitors (namely Quickbooks payroll, which I've had countless issues with.) The price was also reasonable with a one-month free trial and no implementation fees. I was looking for a payroll service that takes care of all of our tax filings, and OnPay provides everything I needed. What do you dislike about OnPay? I haven't come across any problems ...
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AL
Amanda L
05/27/21
"Always ready and willing to help!"
What do you like best about OnPay? I have always been able to get a hold of someone and get the answers I needed. Everyone I've worked with have been helpful and knowledgable. They made the transition very easy and stress free. What do you dislike about OnPay? I think the only downside is having to pay the same fee for multiple EIN's. There should be a group rate when you're bringing multiple companies to OnPay. What problems is OnPay solving and how is that benefiting you? I know all of ...
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AU
Anonymous User
05/26/21
"Convenient, affordable and efficient"
What do you like best about OnPay? The upsides of using Onpay is the Price, convenience and customer service What do you dislike about OnPay? At this time, my experience with Onpay is excellent so i have no complaint. What problems is OnPay solving and how is that benefiting you? They are assisting me with payroll, paying my taxes etc
KV
Karien V
05/25/21
"OnPay is Great!"
What do you like best about OnPay? As a first time business owner, with no experience on running payroll or managing employees, OnPay made everything easy. The platform is very organized and simple to use. OnPay is very responsive and quick to get in contact if you have any questions or need help. What do you dislike about OnPay? As of yet I have not experienced any problems with OnPay. Recommendations to others considering OnPay: It's a great easy to use platform and very affordable. What ...
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PS
Patrick S
05/25/21
"Great assistance to small businesses"
What do you like best about OnPay? Extremely helpful at explaining things clearly for a small business that does not have dedicated HR/accounting. They even helped us find some issues that we had with the way our payroll was set up with our previous company. What do you dislike about OnPay? I have not found the downside yet. All of our questions have been answered thoroughly and clearly, and at a great price. What problems is OnPay solving and how is that benefiting you? We are using OnPay ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].