9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
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Starts from $40 / Month
OnPay Reviews & Ratings
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Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 171-180 out of 386
MM
Michael M
03/25/22
"OnPay for small business"
What do you like best about OnPay? Ease of use, all in one set-up for IRS and State forms, they do all quarterly reporting and very easy payroll processesing. What do you dislike about OnPay? Sometimes it is hard to locate the exact information you are seeking. Recommendations to others considering OnPay: OnPay is user-friendly, and the price for the service won't break your budget. The customer support is superb! What problems is OnPay solving and how is that benefiting you? IRS and State ...
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AU
Anonymous User
03/24/22
"Very helpful team."
What do you like best about OnPay? So fay everyone has been very helpful to get my account setup and my payroll going. There still some details that need to be completed on my side, but I am sure they will be there to help me get everything ready. What do you dislike about OnPay? So far I have not found anything to dislike Recommendations to others considering OnPay: Give it a try far better than competition.. What problems is OnPay solving and how is that benefiting you? It is very easy to ...
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AU
Anonymous User
03/23/22
"Great service at a fair price"
What do you like best about OnPay? My background is in operations and compliance, but many of my colleagues are overwhelmed by these tasks. OnPay takes all the guesswork out. Staff are very communicative and supportive. What do you dislike about OnPay? There are some accessibility changes that would be nice to see in the mobile website experience. The left dashboard panel (blue) is not reactive, which makes navigation on the mobile view more difficult. This is not a problem when using ...
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RL
Robert L
03/03/22
"Great support and easy to use"
What do you like best about OnPay? The support has been great in answering all questions and walking through everything. Additionally the OnPay team answered all my questions prior to determining to use them. What do you dislike about OnPay? If I had to say anything, it might be that sometimes it takes a while to get an answer. However the team has always been thorough with their responses. Recommendations to others considering OnPay: Give the 30 day trial and go and ask all questions you ...
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GD
Gigi Davidson
03/02/22
New user loving this service
We have only been using Onpay since the beginning of this year and we love it. It saves us so much time and is very efficient. Their customer service is exceptional
J
jessica
03/01/22
OnPay has been a very useful tool for…
OnPay has been a very useful tool for our small business. I used to do payroll myself and then pay to have the taxes filed, but this is way simpler and gives me peace of mind that its being done correctly and im not missing anything. It was a bit confusing to set up , mainly with the schedule on when they would take out what taxes, just because it was different than what we had been doing ourselves, but once we got it all set up and had my many questions promptly and professionally answered ...
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JS
Jon S
02/27/22
"OnPay is a great alternative to the over priced legacy payroll companies!!!"
What do you like best about OnPay? OnPay makes my payroll process easy. Their website is intuitive and their customer service has been super helpful whenever I have had any questions. I considered some of the big payroll companies that were recommended by the bank I use, but their costs were prohibitive for my small business and their customer service couldn't even address me by my name correctly. What do you dislike about OnPay? I have not had any issues with OnPay at this point. What ...
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FW
Frank W
02/25/22
"#lovepayroll"
What do you like best about OnPay? You can enter your time whenever you want and they will do a direct deposit if you wish. What do you dislike about OnPay? It would be helpful to get an email saying when they are taking the money from your account. But if you look hard enough you can find the report that tells you that. Recommendations to others considering OnPay: Definitely consider! It's a worthwhile experience! What problems is OnPay solving and how is that benefiting you? My payroll is ...
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AG
Adam Giordano
02/24/22
New Client
We started using OnPay in January and so far we have had no problems. Everything is going smoothe.
AU
Anonymous User
01/26/22
"Love OnPay"
What do you like best about OnPay? Very easy to use with a simple & clean UI What do you dislike about OnPay? I haven't really found anything I don't like yet, I've been using OnPay for about 10 months. What problems is OnPay solving and how is that benefiting you? I used to do my own payroll in QuickBooks and it was a pain. Now payroll is quick & easy.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].