9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
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OnPay Reviews & Ratings
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Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 181-190 out of 386
AL
Audrey L
01/06/22
"Simple, functional payroll system for small business"
What do you like best about OnPay? Clean interface, very functional and good technical support. Running payroll takes me less than 15 minutes and it is a pleasure. It integrates with Deputy, which we use for timesheet management so we avoid data entry or even needing to proactively "export" anything from Deputy (as we had to with our prior payroll provider). Whenever we've had an issue or question support has been quick to respond and the representatives have been knowledgeable. Pricing is ...
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JP
Jose Padilla
01/01/22
Nearly 2 years and highly satisfied
I use OnPay for my law firm with 3 employees and 3 contractors. The service is great and takes care of helping to automate my payroll. It also integrates with my accounting software so that everything flows smoothly. Whenever I do have questions, they always answer within 24 hours and usually even faster. On top of it all, their pricing can't be beat! I am very satisfied and highly recommend.
EB
Emily B
12/27/21
"Quick and easy"
What do you like best about OnPay? I like how quick and easy it is to get set up and manage everything. Having all the records in one place for my employees keeps things simple. What do you dislike about OnPay? I wish you could set up automatic payroll without going in and initiating the process each time. What problems is OnPay solving and how is that benefiting you? Being able to set up withholdings allows you to save time and money.
MD
Melissa Dorrell
12/21/21
We've found our permanent Payroll Administrator
OnPay is the best payroll administrator I've ever worked with including in-house payroll administrators from pervious companies. OnPay's system provides support and data information at a level that you would expect to find at an ERP module system level. As most companies know, part of what drives vendor decisions is pricing, efficiency, and ROI. OnPay's standard pricing is a model that works for any size business in a fair and competitive way while being scalable. Since moving to OnPay, we ...
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TG
Tim Giglio
12/20/21
Easy to work with
Easy to work with! Easy processing.
JM
Jeff M
12/19/21
"OnPay is easy and simple."
What do you like best about OnPay? That it's simple and easy to use for someone like me that isn't an accountant or HR specialist. What do you dislike about OnPay? There really isn't much I dislike honestly. What problems is OnPay solving and how is that benefiting you? Very reasonable pricing and don't have to have a payroll person with having use them instead.
S
Sara
12/04/21
If I could turn back time, I wouldn’t hesitate to choose this.
PROS: The software itself is comprehensive. I find it appealing to the eyes. It's so easy to use! Customer service is amazing! It's scalable so it grows with both the needs and demands of the consumer. I really believe we'll be able to grow with them. I also feel they can consistently meet our needs. CONS: To be honest, everything about this software is great. There's nothing that I don't like at this time. So far, it's been good to me.
S
Sara
12/04/21
If I could turn back time, I wouldn't hesitate to choose this.
PROS & CONS What are the best aspects of this product? The software itself is comprehensive. I find it appealing to the eyes. It's so easy to use! Customer service is amazing! It's scalable so it grows with both the needs and demands of the consumer. I really believe we'll be able to grow with them. I also feel they can consistently meet our needs. What aspects are problematic or could work better? To be honest, everything about this software is great. There's nothing that I don't like at ...
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JS
Jon Spano
12/01/21
OnPay takes care of business
I have been using OnPay for about 3 years now and find their software intuitive and the customer service responsive and easy to work with. Whenever my state makes a change to tax/payroll circumstances, I just forward off to the team at OnPay and they take care of it. I would highly recommend their product and services.
PF
Patrick F
11/29/21
"OnPay is good for a small business"
What do you like best about OnPay? OnPay has a fairly straightforward online interface, and when I didn't know where to find something, I was able to get either live or email customer support promptly. What do you dislike about OnPay? I did find the unemployment insurance sign-up and assistance a little obtuse, but the OnPay help staff did assist me effectively. What problems is OnPay solving and how is that benefiting you? OnPay helps keep the payroll process running smoothly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].