9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
Add to compare
Starts from $40 / Month
OnPay Reviews & Ratings
Are you using OnPay?
Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
Filter results
Sort by :
Showing 161-170 out of 386
DD
Deborah d
04/25/22
"OnPay is Awesome!!!"
What do you like best about OnPay? I just started using OnPay and their platform is excellent. Customer service is what is really impressive. Speak English, understands what I am saying, and provides guidance. The integration part with Quickbooks is really awesome. Works perfectly. Tax filing, benefits administration, all in one place is great. As I onboarded, their team was hands-on attentive, and very patient. You cannot beat the price point, especially that it offers an HR part to it. ...
Read more
HC
Hanna Cuellar
04/24/22
This is the best system for looking…
This is the best system for looking after our staff, thanks!
UG
Umakanth G
04/22/22
"Very easy to use and very affordable"
What do you like best about OnPay? Unlike the previous payroll system I have used for decades, OnPay seems to be developed in recent times. This is evident from the fresh modern look and feel more importantly, with the very user-friendly interface. I have not asked for any support after the initial onboarding. What do you dislike about OnPay? Yet to encounter anything that I dislike in the four months I have used the system. Recommendations to others considering OnPay: OnPay meets all my ...
Read more
FM
Frank M
04/21/22
"IRFRANK, LLC Completely Satisfied"
What do you like best about OnPay? Federal and State tax follow-up regarding quarterly obligations Calendar layout for payroll What do you dislike about OnPay? After using OnPay payroll services for 2022, I have not found anything that I dislike What problems is OnPay solving and how is that benefiting you? Easy payroll features and reminders to submit quarterly taxes
DH
Dennis H
04/20/22
"OnPay is a no-brainer!"
What do you like best about OnPay? The ease of converting our in-house payroll processing to OnPay was a breeze. What do you dislike about OnPay? I cannot find anything to dislike, so far. What problems is OnPay solving and how is that benefiting you? Switching to OnPay has made my job much easier.
DR
David R
03/31/22
"Great service and support"
What do you like best about OnPay? Easy to use, good support and responsiveness What do you dislike about OnPay? The online help content doesn't cover all scenarios Recommendations to others considering OnPay: Understand state registration requirements What problems is OnPay solving and how is that benefiting you? Paying my employees accurately and on time
SE
Sara E
03/30/22
"Payroll Ease"
What do you like best about OnPay? The userabilty is the best I've seen. Onpay is proof that payroll doesn't need to be stressful. They made the transition from one payroll platform to theirs easy and seamless. What do you dislike about OnPay? At this point, there hasn't been any dislikes. What problems is OnPay solving and how is that benefiting you? Payroll tax deposits are now fully accurate and being submitted on time. No more penalty fees for late tax filing. Also, it takes way less ...
Read more
NE
Nova E
03/29/22
"Makes Payroll a BREEZE!"
What do you like best about OnPay? Weekly payroll is so easy!! After the initial setup, all that is required is submitting weekly hours; pay is calculated and direct deposited, employer taxes paid - pretty much a no-brainer! What do you dislike about OnPay? Setup is a little confusing, but they do have a wizard to walk you through, and a personal agent that you can make a virtual appointment with. It took me several logins to complete, but part of that was due to waiting on the state ...
Read more
NC
Neil C
03/28/22
"I love OnPay"
What do you like best about OnPay? The customer service is impeccable. They are easi to reach and very caring. What do you dislike about OnPay? None. It was easy to transition fro a previous product to OnPay. What problems is OnPay solving and how is that benefiting you? I needed a simple payroll solution. This is eactly what I got. My previous program failed to pay my taxes in time. Attempts to contact them led to more waste of time and more frustration.
AU
Anonymous User
03/28/22
"Super simple to setup and use. Just what we needed!"
What do you like best about OnPay? Great interface with easy setup. Their support reached out right away to help us with the setup. What do you dislike about OnPay? Wish the emails to our staff didn't go out until the day payroll hits their account. What problems is OnPay solving and how is that benefiting you? We needed to get payroll going quickly and for a reasonable price. OnPay did the trick and has been way easier than we even thought.
Free vendor scorecard
Evaluate OnPay objectively with the payroll software scorecard
A weighted payroll software vendor scorecard to score OnPay against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].