9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
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Starts from $40 / Month
OnPay Reviews & Ratings
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Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 131-140 out of 386
RP
Ragan P
12/30/22
"Very helpful and easy for my small business with first time hiring of team members."
What do you like best about OnPay? They have excellent support staff that is always friendly, helpful, and quick to respond. Every time I have had a question, they have been able to help me figure it out! What do you dislike about OnPay? The integration to Quickbooks took longer than I expected; however, that was more on the Quickbooks side than it was with OnPay. I don't see how they could have made it better, as their instructions were clear, and I was able to follow them to get the ...
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AU
Anonymous User
12/30/22
"EASY PEASY"
What do you like best about OnPay? Super quick and easy to enter hours and do a payroll run. The low price is an added bonus. What do you dislike about OnPay? The onboarding phone tag was not the best experience, but I understand the importance of verifying this type of information. What problems is OnPay solving and how is that benefiting you? Hassle free payroll management
BM
Business M
12/26/22
"Very Smooth Transition from QuickBooks Online Payroll to OnPay"
What do you like best about OnPay? Straight forward; Great technical support. What do you dislike about OnPay? Some manual transactions required to integrate with QuickBooks Online What problems is OnPay solving and how is that benefiting you? Technical support was very poor for QuickBooks Online Payroll
RD
Riccardo D
12/22/22
"Very user friendly and intuitive"
What do you like best about OnPay? Entering new workers and running payroll which we do weekly is extremely easy. What do you dislike about OnPay? Have not encountered anything to dislike yet. If I can't find answers, I have called Onpay team and they have solved it right away What problems is OnPay solving and how is that benefiting you? We can now do payroll ourselves versus having to email excel sheets to the previous payroll company. Very efficient and productive
AU
Anonymous User
12/21/22
"Great for Start Up business"
What do you like best about OnPay? Customer service is always there to help me find the answers to my payroll needs. What do you dislike about OnPay? I am very satisfied. They have more than met my expectations, even assisting with issues prior to their inception. What problems is OnPay solving and how is that benefiting you? Tax is always harried. Now, I have OnPay to manage that side of it.
AU
Anonymous User
12/21/22
"Experience Using OnPay"
What do you like best about OnPay? I am a small business owner. Once I got the hang of using the OnPay user panel, I found OnPay easy and very efficient in processing my payroll. I can easily change pay rates and hours and adjust tax rates. The payroll approval process is easy and efficient. OnPay notifies me consistently about special holidays that could influence payroll processing time and delivery of checks. OnPay has submitted quarterly payroll taxes on time and provided me with ...
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KN
Kevin N
11/28/22
"OnPay is an excellent choice for small business payroll."
What do you like best about OnPay? OnPay customer service is the best. They walked me through 1st payroll setup and have been responsive when I have asked them any questions. Pricing is reasonable as well. What do you dislike about OnPay? I haven't found any dislikes. Systems work great. Customer service is excellent. Pricing is competitive. What problems is OnPay solving and how is that benefiting you? We have employees with tip income. OnPay helped us navigate this unique pay type.
JM
Jana M
11/17/22
"Great Customer Service and Easy To Use"
What do you like best about OnPay? I like that it is easy to chat and get help with any issue or question I have. What do you dislike about OnPay? Onboarding a new client is someone clunky and requires lots of emails to get fully setup and sometimes steps for state level taxes get missed creating issues. What problems is OnPay solving and how is that benefiting you? I'm able to offer my bookkeeping clients a low-cost full-service payroll solution where I don't have to stress about deadlines.
AU
Anonymous User
09/26/22
"Great service however fees have increased putting pressure on our business."
What do you like best about OnPay? Friendly, competent, knowledgeable staff, great customer service, but fees are going up! The HR functions are amazing and we are creating a new and updated Employee Handbook via Mineral which integrates with OnPay and includes all the new COVID requirements. What do you dislike about OnPay? How the workflow is organized is not intuitive and it is very easy to make multiple errors when adding new employees. Ex: you have to add Sick & Vacation policies twice ...
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AU
Anonymous User
09/20/22
"OnPay does our HR"
What do you like best about OnPay? easy to use, lots of great HR functions, also integrated with 3rd party applications, like 401k, insurance, etc What do you dislike about OnPay? nothing yet, maybe more quick customer response What problems is OnPay solving and how is that benefiting you? Solve all our HR as well as our benefit problems
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].