8.5
Spot Score
MultiSafepay Review: Is It The Right Payment Gateway Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPRMultiSafepay offers custom pricing plan
Bomenenzo
LEsupplements
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Guapa E-commerceTrusted by many companies including Bomenenzo
Overview
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SpotSaaS Analysis for MultiSafepay
MultiSafepay is a payment gateway software widely used by e-commerce teams in large enterprises, medium, and small businesses. With a rating of 4.4 out of 5 from 22,030 reviews, it is broadly validated, indicating strong user satisfaction across diverse business sizes.
Users appreciate MultiSafepay for its quick and responsive customer support, which ensures prompt assistance and enhances the overall user experience. Additionally, its smooth integration and reliability are crucial for maintaining smooth online shop operations and customer transactions. However, potential users should be aware of the complicated and time-consuming account activation process, which involves excessive documentation requests and can lead to delays.
Quick facts about MultiSafepay
What is MultiSafepay?
MultiSafepay is a payment gateway software that allows merchants to process payments from their online stores using their choice of payment instruments such as credit cards, debit cards, and e-wallets.
Pricing
MultiSafepay offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
MultiSafepay Software Demo
MultiSafepay was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider MultiSafepay
- Team types
- Large Enterprises, Medium Business
Why teams choose MultiSafepay
Supports a wide range of payment methods including e-wallets.
Easy to set up and manage.
Is MultiSafepay right for you?
What buyers should know before shortlisting MultiSafepay
Multisafepay has garnered a loyal following with its diverse range of payment methods and user-friendly Magento module, making it a valuable partner for online businesses like Penworld. be.
The quick and efficient customer support, even on weekends, further enhances its appeal. Despite occasional issues raised by users, the overall sentiment leans towards satisfaction and reliability.
Some users faced challenges with chargebacks and unclear billing practices, indicating a need for improved transparency and resolution processes. However, the majority of reviewers appreciate Multisafepay's support team for their prompt assistance and problem-solving skills.
Notable strengths of Multisafepay include seamless integrations, consistent customer service, and a robust system that benefits both merchants and customers. For businesses looking for a reliable payment processing partner with a proactive approach to support, Multisafepay stands out as a commendable choice.
MultiSafepay pros and cons
- MultiSafepay pros
Supports a wide range of payment methods including e-wallets.
Easy to set up and manage.
- MultiSafepay cons
Transaction fees may vary based on payment method.
Limited advanced features for larger businesses.
Ready to try it?
Get started with MultiSafepay
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare MultiSafepay side-by-side with top Payment Gateway Software alternatives.
What is the pricing of MultiSafepay?
MultiSafepay uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
MultiSafepay reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 243 reviews, with strong overall satisfaction.
What buyers like
- Quick and responsive customer support, ensuring prompt assistance and issue resolution, enhancing user experience.
- Seamless integration and reliability, contributing to the smooth operation of online shops and customer transactions.
Common complaints
- Complicated and time-consuming account activation process, with excessive and invasive requests for documentation, causing delays and frustrations.
- Instances of inaccurate refunds or payment discrepancies, leading to customer dissatisfaction and financial issues.
What users are saying
P
Penworld
03/16/21
Reeds jaren erg tevreden!
Reeds enkele jaren erg tevreden over Multisafepay. Ruim aanbod aan betaalmethodes zonder verschillende contracteren te moeten afsluiten, en handige ...
Read more
F
Francesco
03/10/21
Profondamente amareggiati e delusi
Profondamente amareggiati e delusi, dopo anni di proficua collaborazione sentirsi dire ripetutamente ( non possiamo fare niente ) risulta essere ...
Read more
S
Sandro
03/10/21
MENO 10000 STELLE AZIENDA INUTILE
SE FOSSE POSSIBILE DAREI ------- MENO 10000 STELLENON OFFRONO ALCUNA PROTEZIONE AI VENDITORI, ASSISTENZA CLIENTI NULLA, BACKEND ASSOLUTAMENTE INUTILE ...
Read more
WV
Wim van Dooren
03/07/21
Webshop vernieuwd en aangepast
Recent hebben wij onze webshop vernieuwd en betalen via Multisafepay toegevoegd. Het heeft ons meerdere nieuwe klanten opgeleverd. Tot nog toe ...
Read more
M
Martine
02/25/21
Wat een negatieve reacties allemaal…
Wat een negatieve reacties allemaal hier. Maak al jaren, denk vanaf het allereerste begin, gebruik van hun diensten.Bij problemen zijn ze altijd heel ...
Read more
Z
Zeeeend
02/19/21
Betaal liever niet via een voor mij onbekende tussen persoon.
Iets gekocht bij een web winkel en moest toen betalen via multisafepay. Vind dit vervelend omdat ik als klant van een webwinkel geen idee heb wie of ...
Read more
What are the features of MultiSafepay?
Gift Card Management is a software feature that allows businesses to easily manage and track their gift card programs. It is a comprehensive…
Invoice payment is a crucial feature of any software system that is designed to simplify the billing process and enhance overall efficiency.…
Payment made with a portable electronic device such as a tablet or cell phone for a product or service is known as Mobile payment. Mobile pa…
Multiple Currency Processing is a software feature that allows users to transact and record payments in currencies other than their own dome…
Point of Sale (PoS) transactions are electronic payments made by customers for goods or services at a physical retail location. This feature…
Recurring billing is a software feature that allows businesses to set up automated, recurring payments for their products or services. With…
Saved cards, also known as stored payment methods, are a convenient feature found in various software applications that allow users to secur…
Website Payments is a feature that allows users to conveniently make and receive payments online through a website. This feature is widely u…
MultiSafepay security and data handling
Key compliance certifications and security features for IT and security teams evaluating MultiSafepay.
Certifications
Security features
Developer & data
Alternatives to MultiSafepay
MultiSafepay Customers
Bomenenzo
LEsupplements
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Bodyview
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Musthaves
Nostalux
Allekabels
Plustoys.nl
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MultiSafepay Support Options
Frequently Asked Questions About MultiSafepay
Common questions buyers ask before choosing MultiSafepay.
MultiSafepay is a Payment Gateway Software. MultiSafepay offers Invoice Payment, PoS Transactions, Multiple Currency Processing, Recurring Billing, Website Payments and many more functionalities.
Buyers commonly note the following limitations of MultiSafepay: Transaction fees may vary based on payment method.; Limited advanced features for larger businesses..
Some top alternatives to MultiSafepay includes Global Payments, SecurePay, Mollie, PayPal and aPay Payment Gateway Systems.
MultiSafepay offers Quotation Based pricing model
The starting price is not disclosed by MultiSafepay. You can visit MultiSafepay pricing page to get the latest pricing.
Ready to try it?
Get started with MultiSafepay
Get connected with the team for a personalised demo.
Payment Gateway Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].