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8.6

Spot Score

Citrus - Payment Gateway Software

Citrus Review: Is It The Right Payment Gateway Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPR
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Citrus offers custom pricing plan

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What is Citrus?

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provider.

Pricing

  • Citrus offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Citrus was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Citrus

Use cases
E-commerce businesses, Subscription services, Retail companies
Team types
Finance teams, Payment processing teams
Company size
Small Business, Large Enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Citrus

  • Supports multiple payment methods including card, bank transfers, and mobile payments

  • Eliminates need for external payment providers

  • Focus on security and reliability

Is Citrus right for you?

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose Citrus if

  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises

Consider alternatives if

  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

What buyers should know before shortlisting Citrus

Citrus provides a straightforward and reliable payment gateway that allows businesses to accept various payment methods without relying on external providers. Its ease of use and flexibility make it a solid choice for small to medium-sized businesses.

Pros and cons

Citrus pros and cons

  • Citrus pros
  • Supports multiple payment methods including card, bank transfers, and mobile payments

  • Eliminates need for external payment providers

  • Focus on security and reliability

  • Citrus cons
  • No publicly available pricing information

  • Lack of user ratings and reviews limits buyer confidence

3 verified reviews

Ready to try it?

Get started with Citrus

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare Citrus side-by-side with top Payment Gateway Software alternatives.

PayU
WePay
Instamojo
+6 more
Compare alternatives

What is the pricing of Citrus?

Citrus uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingCitrus offers custom pricing
Pricing Model
Quotation Based

Citrus reviews and ratings

Buyer sentiment

No user reviews or ratings available to assess buyer sentiment.

What buyers like

  • Flexible payment options
  • User-friendly interface
  • No external provider needed

Common complaints

  • Limited advanced features
  • May lack customization options
  • Not ideal for high-volume transactions

Rating Distribution

Excellent

(2)

Very Good

(1)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

AU

Anonymous User

07/05/21

4.5 out of 5

"citrus review"

What do you like best about Citrus? it is very easy to use this platform for payments. What do you dislike about Citrus? This service is not available ...

Read more

AU

Anonymous User

07/04/21

3.5 out of 5

"Good Interface"

What do you like best about Citrus? Friendly UI keeps clients happy, low failed rate What do you dislike about Citrus? little difficult to integrate, ...

Read more

AU

Anonymous User

07/03/21

4.5 out of 5

"Super smooth abd seamless payment gateway"

What do you like best about Citrus? I just love it, has all the various wallet integrations, UPI support and supports all types of cards and net ...

Read more

What are the features of Citrus?

50%

Feature coverage

6 of 12 tracked features

Payment made with a portable electronic device such as a tablet or cell phone for a product or service is known as Mobile payment. Mobile pa…

Multiple Currency Processing is a software feature that allows users to transact and record payments in currencies other than their own dome…

Point of Sale (PoS) transactions are electronic payments made by customers for goods or services at a physical retail location. This feature…

Recurring billing is a software feature that allows businesses to set up automated, recurring payments for their products or services. With…

Saved cards, also known as stored payment methods, are a convenient feature found in various software applications that allow users to secur…

Website Payments is a feature that allows users to conveniently make and receive payments online through a website. This feature is widely u…

Security & Compliance

Citrus security and data handling

Key compliance certifications and security features for IT and security teams evaluating Citrus.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified
PCI DSS✓ Certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

Alternatives to Citrus

Securely accept payments with ease.

Compare Citrus vs PayU

Streamline your payments with WePay.

Very Good

Compare Citrus vs WePay

Secure and seamless online payments ...

8.6

Good

Compare Citrus vs Instamojo

Seamless integration, customizable ...

8.9

Very Good

Compare Citrus vs Paytm Payment Gateway

Secure, seamless payments for your ...

8.3

Good

Compare Citrus vs MobiKwik Payment Gateway

Secure, seamless payments for ...

8.4

Compare Citrus vs India Online Pay

The key to seamless online payments.

8.5

Very Good

Compare Citrus vs UniPay Gateway

Effortless and secure online ...

8.4

Very Good

Compare Citrus vs Airpay

Secure payments made simple.

Compare Citrus vs ScanPay
Help & Contact

Citrus Support Options

Customer ServiceOnline
LocationMumbai, India

Frequently Asked Questions About Citrus

Common questions buyers ask before choosing Citrus.

Citrus is a Payment Gateway Software. Citrus offers PoS Transactions, Multiple Currency Processing, Recurring Billing, Website Payments, Saved Cards and many more functionalities.

Citrus is a strong fit if: You need to accept diverse payment types without third-party providers; Your business requires a reliable and secure payment processing solution. Consider alternatives if: You require transparent, self-serve pricing information upfront; You depend heavily on user reviews and ratings to inform purchasing decisions.

Buyers commonly note the following limitations of Citrus: No publicly available pricing information; Lack of user ratings and reviews limits buyer confidence; No detailed use cases or benefits provided.

Some top alternatives to Citrus includes PayU, WePay, Instamojo, Paytm Payment Gateway and ScanPay.

Citrus offers Quotation Based pricing model

We don't have information regarding integrations of the Citrus as of now.

The starting price is not disclosed by Citrus. You can visit Citrus pricing page to get the latest pricing.

Ready to try it?

Get started with Citrus

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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