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Mindbody

Mindbody Reviews in May 2025: User Ratings, Pros & Cons

Empowering mind and body wellness effortlessly.

4

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Mindbody Reviews & Ratings

4

Very Good

Based on 855 ratings & 416 reviews

Rating Distribution

Excellent

(236)

Very Good

(112)

Good

(36)

Poor

(16)

Terible

(16)

Expert's Review

Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more

Mindbody pros and cons

  • Excellent customer service and support, with responsive and helpful staff.

  • Rich business insights and reporting capabilities for optimizing business performance.

  • Intuitive and user-friendly software, suitable for both business owners and clients.

  • Continuous software improvements and feature enhancements to adapt to changing business needs.

  • The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.

  • Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.

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Showing 311-320 out of 416

AI

Administrator in Health, Wellness and Fitness

08/11/18

4 out of 5

"Fast & Easy"

What do you like best? Loading time is fast, booking multiple appointments is super easy, and no matter mistake you make you can always fix it without calling Support. What do you dislike? I dislike not having an option to freeze auto-pays. What problems are you solving with the product? What benefits have you realized? We have actually switched over to another software.

AD

Ayanna D

07/27/18

4 out of 5

"Convenient and all in one"

What do you like best? App is easy to find among the dozens of apps I have on my phone. It seems like an insignificant aspect but it’s important to me. Easier to find easier to use! I love the layout of my favourites as well as the schedule listing. Finding a class I want to book is simple. What do you dislike? Takes a few clicks to get to where you need to be but once you get there it’s one stop shop. I wish every class had a description. It should be a mandatory field. It may be tedious ...

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CE

Carlos E

07/26/18

4.5 out of 5

"Mind Body Review"

What do you like best? Its easy to use, it's friendly and has good support What do you dislike? I would like to have some videos of the instructor on the schedule, I meant in the pop up What problems are you solving with the product? What benefits have you realized? Scheduling

CI

Consultant in Health, Wellness and Fitness

07/26/18

3 out of 5

"MINDBODY Review"

What do you like best? I like the how easy it is to organize clients and input their information. What do you dislike? There were a lot of times that the system was down and we could not get the issue resolved during the course of a business day which hindered our clients' experience. Recommendations to others considering the product: Overall, MINDBODY helped daily tasks to go more smoothly for our staff as well as our clients. The speed of customer support has definitely increased and the ...

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GC

Gina C

07/25/18

3 out of 5

"MindBody has its faults"

What do you like best? I used MindBody for over a year and have learned to use it efficiently. I like how I can schedule things without being the owner of the account. I like how I can have multiple classes run at the same time. I like how there is a MindBody App on my phone that I can access at any time I need to when I work remotely or am out and about. I also like how the Live Chat is SO helpful. Literally, the Mind-Body Live Chat has helped me so much. Anytime I had questions. the live ...

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AI

Administrator in Hospitality

07/25/18

2.5 out of 5

"Easy but not advanced"

What do you like best? The ease of it, and that there is an app and online from anywhere even if your not at work. What do you dislike? You can’t do advanced booking options with it like Spa soft. It also doesn’t interact to Hotel programs like Opera What problems are you solving with the product? What benefits have you realized? It’s just easy and inexpensive

MD

Michelle D

07/25/18

0.5 out of 5

"we use it but we dont love it"

What do you like best? i am able to collect EFT payments, and schedule clients the way I need to What do you dislike? There are MANY features that keep getting added that are NOT applicable to my business. The price keeps going up, but I am not using any additional features. I do not feel that it is worth the $$ that I pay monthly. Recommendations to others considering the product: Be certain that you will be using the features that they offer.. there may be other software out there that ...

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LC

Lindsay C

07/22/18

5 out of 5

"Great and Easy App and Site to use"

What do you like best? I love the simple layout and easy navigation to the app and the website. It has been extremely easy to use to as an admin to check all employees into classes in addition to signing them up for classes. I also really like the layout of the classes on a day to day and a week by week basis. What do you dislike? I do not have a complaint for MindBody. It was a great tool to have at my gym. Recommendations to others considering the product: Ease of use is fantastic. I ...

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AI

Administrator in Health, Wellness and Fitness

07/21/18

1 out of 5

"Mindbody needs an overhaul"

What do you like best? Online scheduling. - but many products do it better What do you dislike? Mind body is a top-heavy application. It is loaded with features you’ll never use because they don’t work. I have been using it for three years and none of the customer service support team can activate the gift certificate function for my clients to buy gift certificates online easily. Another example is the referral program that they claim is built-in to mind-body.. It is impossible to link ...

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UI

User in Health, Wellness and Fitness

07/20/18

4 out of 5

"Incredibly helpful for personal trainers"

What do you like best? This program allows for personal trainers to set their own schedules which are easily shareable with clients, both current and future. What do you dislike? It can be bulky to initially load appointment times and types. What problems are you solving with the product? What benefits have you realized? I've been able to increase my personal training business and stay organized.