Empowering mind and body wellness effortlessly.
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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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UI
User in Health, Wellness and Fitness
10/12/18
"MINDBODY"
What do you like best? I love the flexibility of the platform. The search functions are great! What do you dislike? The price! It's really gotten to the point where we cannot afford it. It's also quite buggy. What problems are you solving with the product? What benefits have you realized? Helping clients keep track of their sessions and classes
E
Earnest
10/06/18
For anyone who's involved in the membership-based business, MINDBODY is your answer!
PROS & CONS What are the best aspects of this product? This app offers a great service and worthy options. Regardless of business size, they have available plans that work around your budget to help jumpstart your business. Props their excellent customer service. What aspects are problematic or could work better? There's nothing that I really hate with MINDBODY. But it'd be cool to have some sort of functionality that lets me take charge in controlling or cancelling classes via a smartphone ...
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E
Earnest
10/06/18
For anyone who's involved in the membership-based business, MINDBODY is your answer!
PROS & CONS What are the best aspects of this product? This app offers a great service and worthy options. Regardless of business size, they have available plans that work around your budget to help jumpstart your business. Props their excellent customer service. What aspects are problematic or could work better? There's nothing that I really hate with MINDBODY. But it'd be cool to have some sort of functionality that lets me take charge in controlling or cancelling classes via a smartphone ...
Read more
JW
Janina W
09/24/18
"I am new to using mindbody with my current job and overall it is simple to use, user friendly and a "
What do you like best? Easy to navigate through, user friendly, layout is easy to look at What do you dislike? Sometimes the system can lag and takes a few minutes to refresh the screen or to go back What problems are you solving with the product? What benefits have you realized? Makes selling memberships easy, getting more client's into the studio
AI
Administrator in Hospitality
08/25/18
"love it"
What do you like best? Mindbody is easy to use, and accessible tyo all of our members What do you dislike? hard to coordinate adding ckients to programs What problems are you solving with the product? What benefits have you realized? none
UI
User in Health, Wellness and Fitness
08/22/18
"Efficient with some glitches "
What do you like best? Very easy to use. I am able handle everything (booking, checking clients out etc.) very efficient What do you dislike? The app has glitches and I prefer the app over the website What problems are you solving with the product? What benefits have you realized? Scheduling clients is very easy. I can handle everything client related so easily.
CI
Consultant in Education Management
08/22/18
"Mindbody "
What do you like best? I like that it was easy to set up appointments for the personal trainers and the acupuncturist. I also liked that the system would tell you when a client checked in for an appointment and how many sessions the client has left. What do you dislike? I disliked that the system sometimes did not always check in every member. Recommendations to others considering the product: I would Recommend that the system is able to check all gym members in and f there is an error to ...
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AI
Administrator in Civic & Social Organization
08/18/18
"MINDBODY"
What do you like best? Intuitive - helpful for basic programming and customer support What do you dislike? Not the most intuitive. Sometimes a lot of back end work goes into getting the system to do what you want. Recommendations to others considering the product: It’s a great program to start with What problems are you solving with the product? What benefits have you realized? Class management, appointment and room scheduled, great for selling and tracking classes for members.
AI
Administrator in Cosmetics
08/17/18
"Easy to learn, user friendly"
What do you like best? I definitely love the ease of making appointments. What do you dislike? Some advanced features seem incomplete, and are hard to navigate What problems are you solving with the product? What benefits have you realized? Tracking success of promotions and sales
HW
Henry W
08/15/18
"Mindbody online is very good"
What do you like best? Of all the scheduling software I've used as a Massage Therapist,. Mindbody is one of the smoothest, user friendly programs I've ever used, especially if used on a Mac or iPad. Even when used on a PC mindbody works flawlessly. The online scheduling coupled with the easy access, but yet advanced protection of delicate information earns mindbody the respect of being taken seriously in the business industry. Even if you'd like to know your paycheck amount, how much your ...
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