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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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UI
User in Health, Wellness and Fitness
07/20/18
"Functional, but could be simpler"
What do you like best? iPad app is great and easy to use - simple, navigation is easy and quick. Checking clients in and out of class is quick and painless. What do you dislike? Desktop website could be more user-friendly - it's fairly easy to use once you get the hang of it, but the website isn't incredibly intuitive. Some tasks are made a bit more convoluted than they need to be. Recommendations to others considering the product: In terms of the fitness world, this is your best bet - it's ...
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UI
User in Health, Wellness and Fitness
07/20/18
"Easy pilates sign up Mindbody"
What do you like best? The best part about Mindbody is that my clients have the option to get the mobile app and sign up for my classes easy! What do you dislike? I do not like how the payment system does not work on the app. I have to use my laptop to check someout. What problems are you solving with the product? What benefits have you realized? I am able to solve the issue of haveing to sign everybody up for classes myself. It saves time.
TJ
Tamara J
07/18/18
"Mindbody is one of the most versatile platforms for the Health and wellness community"
What do you like best? The platform is easy to use, customer support is always extremely helpful, the app allows for existing Mindbody consumers to discover your business and it is a very customizable experience for big or small companies. At the end of the day they make our lives at our business a lot easier and much more manageable. What do you dislike? Sometime the servers crash but rarely, maybe once every two months. Also as you delve deeper into the features you notice there may be ...
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AI
Administrator in Health, Wellness and Fitness
07/18/18
"OTF x Mindbody"
What do you like best? User-friendly interface and well organized. What do you dislike? Hasn't worked for us a couple of times and assumed it would work by the end of the day but didn't fix itself for about a day. What problems are you solving with the product? What benefits have you realized? Helps keep clients organized, booking, reduces # of calls we make, provides a "cloud"-like system that all of our sales associates and managers can see.
BK
Bradley K
07/16/18
"Convenient system to manage customer relationships and optimize sales"
What do you like best? The simplicity and convenience of how to monitor your clients and make sure that your business is run as efficiently as possible. What do you dislike? Only one minor gripe. The follow-up drop down tab is not the best with sifting through leads in order of importance. Recommendations to others considering the product: Once you learn the system, it can prove to be an invaluable tool for your business and its success. What problems are you solving with the product? What ...
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EB
Enid B
07/16/18
" The industry standard for fitness software "
What do you like best? Since there is no really functional I alternative to MINDBODY, it seems to be the software that all send this studios use. I believe it is less prolific for Jim and other wellness services, but for yoga it is convenient because you do not have to learn a new platform between studios. It is easy to use messy business and consumer facing asked to see his schedules, check out clients, and even change details. What do you dislike? The system seems to glitch often, causing ...
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AI
Administrator in Health, Wellness and Fitness
07/14/18
"Great product and support is always available"
What do you like best? Multi use software perfect for health service industry. Business intelligence is very useful. What do you dislike? Would be nice to have more flexibility with the scheduling section - if the software could manage the efficiency of the bookings What problems are you solving with the product? What benefits have you realized? Daily accounting and payroll calculations. All in one tool that track sales and payroll
SP
Sara P
07/11/18
"Overall good experience "
What do you like best? I really like that you can use it for all your sign in needs. As an Admin at a fitness studio it is exactly what you need for that. What do you dislike? Some times there are little issues with the customer's end not meeting up with our end which is annoying What problems are you solving with the product? What benefits have you realized? We use it to sign in clients which is a huge time saver compared to our pen-paper model
UI
User in Civic & Social Organization
07/09/18
"Mind body "
What do you like best? The Mindbody app was very useful to use. What do you dislike? nothing to report, liked every aspect, would try again. What problems are you solving with the product? What benefits have you realized? Networking
AI
Administrator in Sports
07/08/18
"MIndbody for SUP classes"
What do you like best? we love the fact that people can buy credits, at the beginning of the season, and use them when they want. This helps a lot if we need to cancel a class (which happens sometimes due to weather) and we do not have to spend time rebooking them. They get a credit and then they are able to use it when they can. We also have the waiver signed off on in the system. What do you dislike? in canada people are unchecking boxes that allow us to email them and they miss ...
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