Mindbody Reviews in May 2025: User Ratings, Pros & Cons

"Extensive Health and Wellness CRM"

What do you like best? MindBody has a LOT of features, if you know how to use them. It allows you to track where clients are in their journey with your business, allows tracking of sales, gives revenue projections, and has built-in rewards programs and email/text reminders. In addition, there are a lot of companies that sync with MindBody - giving you even more options. What do you dislike? MindBody can tend to have quite a few technical issues or glitches that can sometimes impact our ...

"Overall positive experience"

What do you like best? MindBody is a great fast-working CRM and business scheduler that has an easy interface for associates to use. There are many capabilities that are customizable to your business which is a great plus. What do you dislike? The help desk seems to be disorganized and can take weeks to follow up on submitted tickets. Also, occasionally the website seems to be overloaded and will crash/ be very slow (1-3 times/month) Recommendations to others considering the product: There ...

"Mindbody Software Review"

What do you like best? It is so easy and straight forward. When I started working at a yoga studio and at Orange Theory, it was so easy to learn both times. What do you dislike? There are sometimes weird glitches. Also, if someone cancels with the app, they get charged, and we can't override it even if they call us and tell us they are sick. Recommendations to others considering the product: It is so easy for everyone to use- both people using the app to signup for their classes, or for us ...

"Mixed"

What do you like best? Customer support is to the point + efficient. What do you dislike? Cumbersome process to go through for sales in particular. Awkward to take care of out of the ordinary specifications. What problems are you solving with the product? What benefits have you realized? Comprehensive suite of sales, analytics and data.

"Mixed"

What do you like best? Customer support is to the point + efficient. What do you dislike? Cumbersome process to go through for sales in particular. Awkward to take care of out of the ordinary specifications. What problems are you solving with the product? What benefits have you realized? Comprehensive suite of sales, analytics and data.

"Decent but some random restrictions and bugs"

What do you like best? Easy scheduling and accessible. Note making a guest profiles are detailed What do you dislike? Unable to itemize returns, lots of bugs, difficult to changes schedules Recommendations to others considering the product: Just get used to it What problems are you solving with the product? What benefits have you realized? Being able to run very easy bookkeeping reports

"Ease of Mindbody Use"

What do you like best? Mindbody is easy to navigate and makes it easy to track my shifts! What do you dislike? I dislike to ability to edit my personal profile photo What problems are you solving with the product? What benefits have you realized? None

"MindBody Review "

What do you like best? I have used mindbody at many different fitness facilities. I love how user friendly it is. You can check members in, do point of sale add notes to accounts and more. What do you dislike? Sometimes (like most technology), it moves slow and has errors. Recommendations to others considering the product: It’s a must have in the fitness industry What problems are you solving with the product? What benefits have you realized? Tracking attendance! You can run data as groups ...

"MindBody Review "

What do you like best? I have used mindbody at many different fitness facilities. I love how user friendly it is. You can check members in, do point of sale add notes to accounts and more. What do you dislike? Sometimes (like most technology), it moves slow and has errors. Recommendations to others considering the product: It’s a must have in the fitness industry What problems are you solving with the product? What benefits have you realized? Tracking attendance! You can run data as groups ...

"Great software"

What do you like best? We use mind body at work it's very simple. It tracks all appointments tips. Plus payroll is able to be seen as well. It is super easy to use and I from the office as well. What do you dislike? There's really nothing that I have found a problem with regarding the software. It seems to work the way it should. Now if scheduling can do the same I'll be happy. Sometimes it does it day run a little slow but I believe that may be due to the network that we have in the ...